About us
Our great reputation guarantees you great rates. (Thankfully, no one ever wins awards for overcharging.) We're thankful to be serving the Austin and San Antonio areas call today to schedule your move. Award winning. Whether we move you across Texas or across the country, our mission is to exceed your expectations with grateful customer care that moves service back into what should have always been the ultimate service industry: the moving industry. We’re the moving company Texas chooses to move happiness home. We also get your unwanted belongings to Goodwill and Habitat for Humanity so they can make someone else happy too! Visit our website to watch hundreds of our real clients' video testimonials. We want to earn our next accolade from you.
Business highlights
Emergency services offered
31 years of experience
Services we offer
Local, Long Distance, International, Residential, Commercial Moves, Production Moves, Short & Long Term Storage, Fine Art, Antiques, Delicates, Packing & Unpacking.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Senior Discount
ask for details
Accepted Payment Methods
- Visa
- Discover
- MasterCard
Our recent projects
- 3
Assorted photos uploaded by NorthStar Moving Co
Reviews
4.71,130 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 8% | ||
| 2% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 776-800 of 1130 reviews
BRIDGETT L.
Jan 2014
Moving
I actually think using Angie's List enabled me to have a better experience. I found NorthStar Moving on Angie's List, and I was happy overall with their service, and their price was very competitive. They were punctual on arrival, they got our items to us very quickly, and staff was friendly/helpful.
A couple of items had some damage, but it was pretty minimal given the amount of stuff we moved, and the distance traveled - probably less than $50 of damage overall.
Responsiveness to phone calls was not always the best from the person in charge of our move, but I was able to get most of my questions answered by calling and talking to the office staff, who were very helpful. The guy in charge of our move did answer my remaining questions - just not always the same day. Overall, it was fine, and given the competitive price, I was pretty happy with NorthStar overall.
A couple of items had some damage, but it was pretty minimal given the amount of stuff we moved, and the distance traveled - probably less than $50 of damage overall.
Responsiveness to phone calls was not always the best from the person in charge of our move, but I was able to get most of my questions answered by calling and talking to the office staff, who were very helpful. The guy in charge of our move did answer my remaining questions - just not always the same day. Overall, it was fine, and given the competitive price, I was pretty happy with NorthStar overall.
Response from NorthStar Moving Co
"Dear Angie's List Member, Thank you for your thoughtful review. We’ve taken our procedures regarding responsiveness under consideration. While we do not normally have an issue in that particular area, we always look forward to the opportunity to better ourselves and in turn better the experience for our clients. We look forward to assisting you again in the future should you require moving services! Very truly yours, Lauren Lustyan"
Katrina F.
Jan 2014
Moving
We moved within the same state. They were very professional.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Great! It sounds like your moving experience with our company went smoothly and to your satisfaction. Nothing makes us happier that knowing our clients were pleased with the work that was done! We wish you all the best in your new home and we look forward to assisting you in the future, should you move again. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com"
Bob W.
Jan 2014
Moving
I was satisfied with them. They've been very resonsive.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Great! It was our pleasure to assist you with your move. As a moving company, we understand the importance of being responsive when communicating the details of the move to our clients. It’s wonderful to know that you felt our team was responsive during your move. I hope you are settling in well in your new home. We wish you nothing but the best. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com"
Grady M.
Jan 2014
Moving
.
Response from NorthStar Moving Co
"Dear Angie’s List Member, We are sorry that we did not earn your business this time. We would be happy to provide you with another estimate should you require moving services in the future. All the best to you, Lauren Lustyan"
Katie K.
Jan 2014
Moving
NorthStar Moving Co was a pleasure to work with from the associate at the office, Stefy to the 3 men who physically moved my home - everyone was a pleasure to deal with and very professional. NorthStar was recommended to me by a colleague and I would not hesitate to recommend them to everyone. I could not have asked for a better moving team and experience during the crazy holiday season.
Stefy was a delight to deal with while coordinating my big move. The guys/movers (I feel horrible that I waited too long to write this review and now forget their names!) were right on time, hardworking, nice and helpful in every way. I really appreciated their professionalism and their attention to detail. They were quick without being sloppy and moved all of my belongings with zero damage.
A very pleasant experience from beginning to end. I highly recommend NorthStar Moving Co.
Stefy was a delight to deal with while coordinating my big move. The guys/movers (I feel horrible that I waited too long to write this review and now forget their names!) were right on time, hardworking, nice and helpful in every way. I really appreciated their professionalism and their attention to detail. They were quick without being sloppy and moved all of my belongings with zero damage.
A very pleasant experience from beginning to end. I highly recommend NorthStar Moving Co.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Great! Thank you for your kind review and recommendation. Stefy will be especially happy to hear that she was able to be of such help to you while coordination the move into your new home. As a moving company, we understand the importance of communicating the details of the move to our clients. It gives them peace of mind to be fully in the loop with what’s going on. I’m happy to know you felt everything went smoothly. I’m also happy to hear the movers were so helpful to you. They will truly appreciate all your kind words. I hope you are enjoying your new home and we hope to continue to be your moving company of choice, in the future. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com"
Joyce H.
Jan 2014
Moving
We received estimate from the mover. Everyone explained everything very clearly. The phone representative also voluntarily offered information about discount on Angie's List that I did not notice. We received a preliminary quote over the phone and got a not to exceed quote from the estimator at the time of the visit. We decided to use a local company because our move was very local but would definitely consider them for further move.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Great! It was our pleasure to assist you with an estimate for your move. As a moving company, we understand the importance of communication and clarity, during the estimate process. We want our clients to be as prepared as possible for the upcoming move. Thanks again for the kind words. We look forward to assisting you in the future, should you move again. Warm wishes, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com"
Oliver G.
Jan 2014
Moving
They were AMAZING. They arrived on time, packed quickly, were very organized and methodical, packed the truck, drove across town, and unloaded into the correct rooms. Not a single thing broke, including dozens of delicate glasses. They came in under budget and were extremely professional the entire time. I would recommend them to everyone! We will be using them again when we move in the future.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Wow! Thank you for your kind words and recommendation. Hearing that you had an AMAZING experience with our company puts a smile on our face. The movers will be particularly happy to hear you felt they were so professional and organized, during the moving process. As a moving company we understand the importance of professionalism. At the end of the day, we want our clients to feel confident that their belongings are in safe hands. I’m thrilled that that everything exceeded your expectations. We wish you all the best in your new home and look forward to assisting you in the future, should you move again. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com"
Dawn P.
Jan 2014
Moving
...
Response from NorthStar Moving Co
"Dear Angie’s List Member, Thank you for the kind review. It looks like you had a good experience with our company; that’s what we always aim for. I hope you are settling in well in your new home. We wish you all the best! Warm wishes, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com"
Eugene K.
Jan 2014
Moving
The moving team was courteous, punctual and professional - no complaints here.
Response from NorthStar Moving Co
"Dear Angie’s list Member, Great! Thank you for your kind review! We appreciate your business and value you as a client. :) I hope you are enjoying your new home. We wish you all the best. Warm wishes, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com"
Hank S.
Jan 2014
Moving
The service was excellent. They were fantastic. Everything from he crew, the people, and the job, everything about them was excellent. We were very happy with their service.
Response from NorthStar Moving Co
"Dear Angie’s List Member, We are so happy we were able to provide you with excellent service on your recent move. We always want our clients to be happy with the moving process since we know how stressful it can be. I am glad everything went well. We hope you are enjoying your new home. Warm wishes, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com"
Susie L.
Jan 2014
Moving
Everything went great with Northstar. They were very accommodating, punctual, careful with my belongings, and easy to talk to. I had to change the date a couple of times as well as the amount being move and some of the details with the storage company. I was able to reach the move coordinator on the week-end to work out the final details. Everything they were responsible for went smoothly. I will definitely use them again in the future.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Thank you for taking the time to share your moving experience with us. It sounds like everything went great. As your moving company, we are always happy to accommodate your requests, whenever we can. We understand that schedule conflicts occasionally come up, so I’m glad we could accommodate your need for changes. In the end, we want our clients to walk away from the moving experience happy, so it’s wonderful to know that you are. We hope you are enjoying your new home and look forward to assisting you in the future, should you move again. Warm wishes, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com"
Yuan L.
Jan 2014
Moving
The scheduled time is from any time between 8:00 - 10:00 am. They called me at around 7:30 am and arrived at 8:20am. I lived in a 2 bedroom apt, and three men came help us move.
After they arrived, first, they explained the contract, and what they would do, how much the cost would be. This was done quickly in less than 10 minutes. Then they start the move right away. They moved all the boxes, furniture, bed frame, mat, kitchen items, my plants to their truck. They moved my washer & dryer down and then moved the landlords' washer & dryer up from the garage, and they installed. This was very nice! As you can image, many movers wouldn't. The load was done in 1.5 hours and we moved on to the destination. This was a local move, so they arrived at the new address in 30 minutes. Then they finished the unloading in about an hour. Finally we went through the paper work together, made the payment and tipped.
The total amount was 3 hour times 140 per hour = 420. I bought the angies list coupon (50 value 150), so the final amount was 320. They didn't ask for tips, but we did because of their good job. So for a 2bedroom move, you are looking at somewhere around 400 dollars including tips.
It was a nice experience. Thanks!
After they arrived, first, they explained the contract, and what they would do, how much the cost would be. This was done quickly in less than 10 minutes. Then they start the move right away. They moved all the boxes, furniture, bed frame, mat, kitchen items, my plants to their truck. They moved my washer & dryer down and then moved the landlords' washer & dryer up from the garage, and they installed. This was very nice! As you can image, many movers wouldn't. The load was done in 1.5 hours and we moved on to the destination. This was a local move, so they arrived at the new address in 30 minutes. Then they finished the unloading in about an hour. Finally we went through the paper work together, made the payment and tipped.
The total amount was 3 hour times 140 per hour = 420. I bought the angies list coupon (50 value 150), so the final amount was 320. They didn't ask for tips, but we did because of their good job. So for a 2bedroom move, you are looking at somewhere around 400 dollars including tips.
It was a nice experience. Thanks!
Response from NorthStar Moving Co
"Dear Angie’s List Member, Congratulations on your recent move! Thank you for sharing your moving experience with us and your insights for other Angie’s List Members. It helps Angie’s List Members that have never used a moving company to know what to expect. I’m thrilled that the move went smoothly. The movers will also be happy to hear they were of such help to you with both the pickup and delivery of your move. As your moving company, we are always happy to accommodate your requests whenever we can. We understand that moving can be stressful for our clients and do our best to alleviate that stress. We hope you are enjoying your new home and wish you nothing but the best. Warm wishes, Lauren Lustyan Client Loyalty Team [removed hyperlink]"
Lisa B.
Jan 2014
Moving
Found a less expensive moving company.
Response from NorthStar Moving Co
"Dear Angie’s List Member, We're sorry that you changed your mind after booking your move with us, but we're glad that you found a moving company that better fits your budget. We always accept your booking in good faith and don't penalize you for deciding to go with another company. Respectfully, Lauren Lustyan"
Victor W.
Jan 2014
Moving
I believe this is a solid company with a very positive experience - a little attention to detail on the backside would have made it a perfect experience 9/10
Since my initial report I have been contacted by North Star and they have made every professional effort to attempt resolution to my small problem with an otherwise excellent experience - as I have written previously I have no hesitation in recommending this company
Since my initial report I have been contacted by North Star and they have made every professional effort to attempt resolution to my small problem with an otherwise excellent experience - as I have written previously I have no hesitation in recommending this company
Response from NorthStar Moving Co
"Dear Angie’s List Member, Great! Thank you for taking the time to share your moving experience with us. It sounds like; overall, you had a positive experience with our company. I’m happy to hear you were impressed with the estimate by Alan and felt he was so detail oriented. As a moving company, we understand the importance of conveying the details of the move to our clients. It gives our clients peace of mind in knowing their belongings are in safe hands. In the end, I am happy we were able to resolve any issues you may have had. We wish you all the best in your new home and hope to continue to be your moving company of choice in the future. Warm wishes, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com"
Kilay R.
Jan 2014
Moving
It was a good experience. unfortunately when I booked the moving date, they misspelled the street of pick up, so the movers were 1 1/2 late. Nevertheless once they got to the destination, they were very courteous and quick.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Thank you for sharing your moving experience with us. I’m sorry that there was a misunderstanding in regards to the address. Overall, it sounds like everything went great during the move itself. I happy to hear you felt the movers were courteous and efficient. We wish you nothing but the best in your new home and hope to continue to be your moving company of choice. Warm wishes, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com"
Vanessa S.
Jan 2014
Moving
Terrific service. Movers were extremely professional and kind. All the movers were experts and provided us with a great moving experience.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Thank you for your kind review. It was our pleasure to assist you with your mother’s move. It sounds like you had a great moving experience overall. The movers will love to know that you felt they were experts and that they could be of such help to you. I wish you and your family nothing but the best. We look forward to assisting you in the future, should you move again. Enjoy your day, Lauren Lustyan Client Loyalty Team [Hyperlink removed]"
Michael T.
Jan 2014
Moving
.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Wonderful! It’s great to see your “A” rating. It looks like everything went well during your move. I hope all is well in your new home and we look forward to assisting you in the future, should you move again. Enjoy your day, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com"
Jeremy K.
Jan 2014
Moving
They were great. They were really quick, very professional and well priced. The worked turned out excellent. There was no damage to any of the furniture.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Great! Thank you for taking time out of your day to share your moving experience with us. It sounds like everything went smoothly and to your satisfaction. In the end, we want our clients to be happy with the work that was done, so it is wonderful to hear that you are. We wish you all the best in your new home and look forward to assisting you in the future, should you move again. Warm wishes, Lauren Lustyan Client Loyalty Team [Hyperlink removed]"
Fan W.
Jan 2014
Moving
My experience with NorthStar was excellent. I first called for scheduling which is fast and easy. I did reschedule and that process went smoothly. The scheduler reminded me that they are running specials in Angie's list and I should purchase it, which I did. The company called me two days earlier to confirm. On the day of moving, three movers (Jonathan, Chris, and Ivan) came punctually. The moving went very well. Jonathan and his team were professional, honest and reliable. I was very happy with my moving experience, thanks to NorthStar.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Great! Thank you for your kind review. Its sounds like everything went smoothly and to your satisfaction. It’s wonderful to hear that from start to finish, you felt the move was well communicated to you. As a moving company, we understand the importance of communication. It gives our clients peace of mind in knowing their belongings are in safe hands and it helps us ensure to moving process is a smooth one. We wish you all the best in your new home and hope to continue to be your moving company of choice! Warm wishes, Lauren Lustyan Client Loyalty Team [hyperlink removed]"
Robert M.
Jan 2014
Moving
I purchased the big deal coupon for this service and it was good. The big deal was for $50, for $150 worth of moving service but I ended up spending more than that. They were young and worked very quickly. When the guys on the truck were well directed, they worked very quickly. Their price was probably a little high. It was average.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Thank you for sharing your moving experience with us. It’s great to hear you were able to take advantage of the great value the Angie’s list deal offers. We always do our best to assist our clients with the moving process in any way we can. The movers will also be happy to know you felt they worked so efficiently with their time. As a moving company, we understand the value of your time and try to be mindful of any constraints you may have. Thanks again for the kind words. We wish you all the best in your new home! Warm wishes, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com"
Paula U.
Jan 2014
Moving, Professional Moving Service Piano
See above.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Great! I’m happy to hear the delivery side of your move in Nebraska went well, too. Knowing that it went flawlessly puts a smile on our face. There is no better compliment! Tal will be particularly happy that you found him to be so courteous and knowledgeable. We understand that your belongings have both monetary and sentimental value and do our best to care for your belongings as we would care for our own. We wish you nothing but the best in your new home and look forward to assisting you in the future, should you move again. Warm wishes, Lauren Lustyan Client Loyalty Team [hyperlink removed]"
Paula U.
Jan 2014
Moving
An estimator, Gil, visited my apartment and promptly provided the cost. Thereafter, we emailed and finalized all items. He was responsive and helpful. The day before the move, I received a call from Joseph Vanegas advising me of the arrival time. On the pick up day, Joseph called to let me know when they would arrive. The movers were timely, professional and courteous. They were very careful moving my goods and a baby grand piano. I was very grateful to Joseph and his assistants. Joseph was a great supervisor and it was a flawless move.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Great! It was our pleasure to assist you with your move from Southern California to Bellevue, Nebraska. We understand how stressful these types of long distance moves can be for our clients, so we’re especially happy to hear you were pleased with the outcome. Gil and the team of movers will be thrilled to hear that were able to be of such help to you. As a moving company, we understand the importance of communicating the details of the move to our clients, as it gives our clients peace of mind in knowing their belongings are in safe hands. Thanks again for all your kind words. We hope you are enjoying your new home! Warm wishes, Lauren Lustyan Client Loyalty Team [hyperlink removed]"
Vande P.
Dec 2013
Moving
This was one of the best moves I have had in a very long time. Actually, I was skeptical at first as I have moved a lot and hence have dealt with different types of movers. But I was pleasantly surprised with Tim and his team as they were excellent. They were very professional and very accommodating as I have a 4 year old kid. They called 30 minutes ahead of time and arrived exactly at the time they mentioned and got everything done within the 3 hours span. I also had a coupon which was a very good deal. I would recommend them.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Thank you for taking the time to share your moving experience with us. Nothing makes us happier than hear that your moving experience with our company was the best in a long time. We understand how stressful moves can be for our clients and always do our best to alleviate that stress. It’s wonderful to hear that it went so well. Tim and the rest of the team will also be thrilled that you had such kind words to say about them. We hope you are enjoying your new home and look forward to assisting you in the future should you move again. Happy holidays, Lauren Lustyan Client Loyalty Team [hyperlink removed]"
Paul L.
Dec 2013
Moving
They were on time and professional. A small issue was resolved professionally, courteously and above expectations.
Would use again.
Would use again.
Response from NorthStar Moving Co
"Dear Angie’s List Member, Great! Thank you for taking the time to share your moving experience. It sounds like everything went great! It’s wonderful to hear that the movers were able to be of such help to you while moving your refrigerator into your home. We look forward to assisting you in the future, should you need our services again. Happy holidays, Lauren Lustyan Client Loyalty Team [hyperlink removed]"
Kevin M.
Dec 2013
Moving
North Star was terrific! From Stefy who set everything up to Angel, Carlos, and Hector who did the move. Stefy was extremely friendly and communicative and answered all my questions quickly. The guys were really nice and professional, and they even arrived a little early! (Unheard of.) They walked me through everything they were doing, and they were a lot of fun during a stressful event. They took good care of all my belongings, and I didn't have a single issue with damage or loss or anything. I would highly recommend them to anyone!
Response from NorthStar Moving Co
"Dear Angie’s List Member, Great! It’s wonderful to hear that you had a TERRIFIC experience moving with our company. We love this kind of feedback. Stefy, of our Client Loyalty Team, and the movers will love to know you found them so helpful. As your moving company, we understand the importance of communication, both for our clients’ peace of mind and to ensure the move runs smoothly. We want you to be confident that your belongings are in safe hands. I’m glad to hear you “didn’t have a single issue.” Thanks once again for all your kind words. We wish you nothing but the best. Happy holidays, Lauren Lustyan Client Loyalty Team www.NorthStarMoving.com"
Licensing
Insured
Licensed*
Trade License Number
1836576
Trade License Locale
TX
Trade License Authority
Texas Department of Motor Vehicles
Trade License Expiration
01/01/2099
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
NorthStar Moving Co is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 10:00 AM - 8:00 PM
NorthStar Moving Co accepts the following forms of payment: Visa, Discover, MasterCard
No, NorthStar Moving Co does not offer free project estimates.
Yes, NorthStar Moving Co offers eco-friendly accreditations.
No, NorthStar Moving Co does not offer a senior discount.
Yes, NorthStar Moving Co offers emergency services.
Yes, NorthStar Moving Co offers warranties.
NorthStar Moving Co offers the following services: Local, Long Distance, International, Residential, Commercial Moves, Production Moves, Short & Long Term Storage, Fine Art, Antiques, Delicates, Packing & Unpacking.