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Nature's Own Pest & Lawn Services

Pest Control, Chimney Sweep, Chimney Repair,

About us

Nature's Own Pest & Lawn Services is one of the fastest growing Pest Control Companies in Texas. Our fast growth can be attributed to our attention to detail. We strive for excellence in customer service.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Pest Control & Animal Removal. Lawn Care. Termite Service.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4624 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
13%
3
7%
2
4%
1
10%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 201-225 of 624 reviews

Ingeborg P.
06/2014
5.0
chimney sweep
  + -1 more
He came on time and when he said that he would. He said the chimney was pretty clean and no work needed to be done. The scheduling was very easy.
Description of Work: It was a Big Deal for $99 Chimney Sweep and Safety Inspection.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kim M.
06/2014
5.0
pest control
  + -1 more
Natures' Own was great! I just left the details on another review for them. :)
Description of Work: Finished up rodent removal and started my quarterly pest control service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

June M.
06/2014
5.0
chimney sweep, chimney repair
  + 0 more
He swept and inspected my two chimneys. I had a little bit of repair that I had them do on one of the chimneys. The service was good.
Description of Work: I purchased a big deal for $99 for Chimney Sweep and Safety Inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$99

Penny S.
05/2014
4.0
pest control
  + -1 more
The technician showed up very late at our house, 7pm on a Saturday night, but we had him go ahead and perform the work as we were tired of finding bugs all over the house. The good was that the product used was natural, and it made the house smell like rosemary. The bad was that he showed up so late and that his truck broke down in front of our house, so he had to hang out while his wife came to get him. I do not believe I would use this company again as there's a company that is now servicing our neighborhood and they offer the same product at a lower price.
Description of Work: Sprayed for ants and earwigs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$79

Sharon F.
05/2014
3.0
pest control
  + -1 more
I would say the service person was very nice. I wasn't totally happy with the service, though. He found some holes and he plugged them. Part of the big deal was that he was supposed to set traps and come a week later to pick them up. He said he set traps but he never came to pick them up. My handyman, when he was up fixing the dryer vent hose, didn't see any traps up in the attic. I'm thinking that they probably didn't set them. I wouldn't think they would set them and not come back to pick them up either. What they did do was good, but it was what they didn't do.
Description of Work: I used a big deal purchase for Nature's Own Pest Control. They were supposed to inspect and seal any holes entryways. Because there were troubles with setting the appointment and stuff, they gave me a dryer vent clean for free. Then they were supposed to set traps and come back a week later to pick them up.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

$99

Response from Nature's Own Pest & Lawn Services
Good Morning Member, We apologize for any misunderstandings and would be more then happy to check your traps again. We typically have our customer's contact our office within a week to schedule there service to check the traps to make it more convenient in there schedule since our day to day lives can be so hectic and changes on a daily basis. Thank You, Management

Walter A.
05/2014
4.0
chimney sweep, pest control
  + 0 more
Service was done totally satisfactory and professionally.
Description of Work: Cleaned chimney and firplace internals

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Lucy H.
05/2014
5.0
pest control
  + -1 more
Very polite and professional worker. The mint scented product worked very well. Inside and outside application.
Description of Work: Pest control using pleasantly scented natural products.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Nature's Own Pest & Lawn Services
Thank You for taking your time writing a review for our company. Your review really helps us to continue providing a great service for all of our customer's. Please let us know if anything else is ever needed. Thank You, Owner Frank Whittemore

Zoey C.
05/2014
4.0
pest control
  + -1 more
The company was fine, but their treatment did not work, as we were still experiencing earwigs and small roach infestation many days later. We ended up calling a non-organic company to re-treat and their service worked almost immediately.
Description of Work: Treated exterior and interior for a broad array of pests.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$75

Response from Nature's Own Pest & Lawn Services
Good Morning Member, We do offer both services also and we would have treated your home at no charge since you have a 30 day warranty on all services provided by our company. Sometimes with the natural approach it does take a couple of days longer then the synthetic approach. You are still under a warranty if you should need our assistance. Also any chemicals that are sprayed these days take days to work since they have to work through the nervous system of the insect so the new company that serviced may look like the hero, however it just took our chemicals a couple of days to work which took effect now coincidentally right after the new company had serviced your home. Please let us know if any further assistance is needed. Thank You, Management

Karine A.
05/2014
4.0
chimney sweep
  + -1 more
I purchased an Angie's List Big Deal for this service and I will not say that I am not satisfied, but it was nothing special. They tried to sell me more services. but I was not sure I needed them.
Description of Work: I used Nature's Own Pest Control for a chimney inspection and sweeping.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0

$199

Mary A.
05/2014
1.0
pest control, lawn service, lawn treatment
  + 1 more
tilI have had organic pest control for many years. We switched to Nature's Own a couple years ago. I rented my house out this year, and then noticed I had charge from Terminix on my credit card bill. I called, assuming it was fraud, and the lady on the line said she would call me back when she found out what happened. I forgot about it. Then my husband said there was a thing on the door saying Terminix had come to our house AGAIN. I called again, this time I was told probably my other company was bought by Terminix and that billing would refund me. They were to call later. I called my c ompany and found out that yes, they sold to Terminix. So my organic lawn, with my organic garden, was being sprayed with noxious chemicals. I think both companies should be sued -- it is immoral what they did. But that's not the point. At the least I don't want to pay for the chemicals that I never ordered. Billing called me back and said they "had no record" I called them. You can see on my Skype that I did. They said they are charging me for both times they came out and destroyed our property. They said they bought the other company, and so this is fair. I am incensed. I will not pay this company for destroying our lawn. I have seen here and elsewhere theat Nature's Own feels it is still in service and did nothing wrong. But it is IMMORAL to sell your company to a company that does the OPPOSITE of what you found the original company for. Oh, am I amad they sprayed my lawn with chemicals? Oh, ho ho, why would I be mad? Sorry doesn't cut it. This shoudl be against the law and you can bet I'll be talking to lawyers in the next weeks.
Description of Work: Sprayed my house with lovely organics for 2 years; I paid extra and was happy to do it. THEN they sold to TERMINX, now warning, no email, no call to me, and my lawn with an organic garden is sprayed and I am CHARGED by Terminix for their destroying my lawn. I see all over this page and others that the owner of Nature's Own feels it isn't realy his fault. That doesn't fly. I called Nature's Own office in Katy and in Austin; the Katy office, now Terminx, scoffed at me; the Austin office said, "a company can sell to anyone." Buyer Beware of a business with these morals.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Nature's Own Pest & Lawn Services
Good Morning Member, We apologize for any misunderstanding you may have had with your current provider Terminix. Unfortunately we do not service your area any longer. This transfer of service happen back in December of 2013 and many notices were sent out to the customer base that we can no longer service including your home. Your service was suppose to stay exactly the same. This notice was confirmed by many customers as received. We are still in business however we did have to remove some of our service area to better assist our customer base. Nature's Own apologizes for any inconveniences and will continue to provide a great service for our current customer base. Thank You, Management

Hector B.
05/2014
5.0
animal removal, pest control
  + 0 more
Brad arrived at the house on time, very professional. He started to work right away started with the outside and then the inside. I asked about the chemicals being used and he said it was all natural it won't hurt anyone even the little ones. I didn't feel any bad odors it even smelled good like a mint oily smell. Very happy so far.
Description of Work: Spray non-chemical product to repel rodents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

David D.
05/2014
1.0
chimney sweep
  + -1 more
My wife called the company and they said they only do pest control now so they would not honor the deal. I had to find a replacement company. I felt they should have honored the deal or called Angie’s List to remove the deal so this would have not happened.
Description of Work: I purchased a Big Deal for a chimney sweep and safety inspection.
Rating CategoryRating out of 5

Response from Nature's Own Pest & Lawn Services
Good Morning Member, We are not sure who you might have spoken with. We honor our chimney cleaning deals on a daily basis and have never had this type of problem with Angies List. We will contact Angies List today to hopefully find out the details. Thank You, Management

John W.
04/2014
5.0
pest control
  + -1 more
It went well, the contractor showed up and plan to install the rodent traps, but discussion, we agreed this was not what I needed since there were many entry points I need to fix first, also not just block them, but actual remodeling.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$175

denise S.
04/2014
5.0
chimney sweep, pest control
  + 0 more
The technician was amazing. So helpful and informative. Will definitely use them again!
Description of Work: cleaned chimney, checked to make sure everything was working properly and showed me how to operated my fireplace properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Tony T.
04/2014
5.0
pest control
  + -1 more
The service was great. Everything they did was great. The pest thing is a continuous problem, but it is not anything they did, it is just the area that I am. They were punctual, and they honored the appointment that I made with them.
Description of Work: I had purchased a big deal for Nature's Own Pest Control. They sprayed inside and outside the house for pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Anthony F.
04/2014
1.0
pest control
  + -1 more
If you have read thus far, you can sense my disappointment and frustration - but it gets better. Nature's own began harassing my tenants for payment of the questionable service, because the invoices were supposedly mailed to the properties (not to me). When one of the tenants gave nature's own my phone number (why didn't they have it in the first place, I wondered?), Nature's Own called me with threats. Of course, I asked to speak with a manger, who eventually called me, and was somewhate more professional. He vowed to get to the bottom of this - but I never heard from him again. Next, a collections agency, K.Gordon & Associates, from Houston called me. They couldn't give me any info (again I asked - where is the contract that I was supposedly in breach of? Where was the documentation of the services provided - that never were)? The firm basically said that they are on retainer with Nature's Own, and while the situation I described to them was not unusual, they leverage their ability to report "debts" to credit agencies to collect, based entirely on the "word" of their client. At this point, I had wasted so much of my VALUABLE time, I went ahead an paid them off, feeling like I had been intimidated by the mafia. Fast forward almost two years - I started getting calls from Nature's Own again, about an account that was supposedly in default!? Without wasting more time going through this sorid story of my miserable experiences with this company, I told them that I have a copy of the "release" from K. Gordon, but to contact them themselves to see - and, any more calls would be met with a filing to the Better Business Bureau, and any other agencies that could assist with reporting the harassment and suspicious business practices.
Description of Work: I hired Natures own from a Craigslist ad, to do multiple properties. A few issues ensued: - they pressured my tenants for payment at first treatment, despite me making payment arrangements - they didn't respond to (no-cost) call-back requests, as per the stated "warranty" on the treatment - they didn't provide treatment on the second home, despite it being literally across the street - they (supposedly) came out for an unscheduled treatment without notifying anyone. When they were unable to access the homes, they left - but proceeded generate a bill anyways. Later, I found out that one of the tenants WAS home at the time of their visit - so, it appears that no attempt was ever actually made to provide the treatment. - When I inquired as to why they were randomly scheduling subsequent visits, they referred back to their "contract." I requested copies of the said contract REPEATEDLY, but one could never be produced. BTW - the follow up treatements were more expensive than the price quoted in the Craigslist ad, and there was never any mention of the requirements for a "long-term contract" when the initial treatements were scheduled.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$200

Response from Nature's Own Pest & Lawn Services
We apologize for any misunderstandings regarding your billing process, however if our services are not paid for in a timely manner 120 days to be exact, then we have no choice, but to send an account to collections. We give our customers ample amount of time to pay there bill. In your account we have many notes of no returned phone calls and your bill and invoice by law was placed at the tenants door since this is the law we have to leave all of our invoices at the service address. We have a copy if needed. Also our ads are clearly stated FIRST TIME SERVICE $50.00 $75.00 QUARTERLY SERVICE AFTER THE FIRST SERVICE. iF THERE IS ANY CONFUSION WE WILL ALSO LET OUR CUSTOMER'S CANCEL WITHIN THE FIRST 3 DAYS. We understand working with us and a third party can get frustrating since the communication can get lost or explained wrong. Please let us know if you need any further documentation or to speak to a manager to clear this matter up asap. Thank You, Management

Ron M.
04/2014
2.0
pest control
  + -1 more
They said they came out and that nobody was home. My son was home. I tried to reach out to them but i didnt hear from them again.
Description of Work: treat for pest control

Rating CategoryRating out of 5
professionalism
2.0


Response from Nature's Own Pest & Lawn Services
Good Morning, We researched your account and it looks like your service has been rescheduled.Please let us know if anything else is needed. Thank You, Management

Rebecca C.
04/2014
5.0
pest control
  + -1 more
It was a good experience. The scheduling was easy, the technician was punctual and knowledgeable, and the company was great about addressing our concerns over the treatment's effectiveness. Ultimately, they were right, and the cockroaches have been eliminated.
Description of Work: I purchased a Big Deal for them to provide a pest control treatment for cockroaches inside and outside our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nature's Own Pest & Lawn Services
Thank You for your feedback. Your feedback really helps our company to continue our great service that we strive for on a daily basis. Thank You, Management

Valintean P.
04/2014
4.0
pest control
  + -1 more
The first guy that showed up did not do a good job. He just sprayed very quickly and we did not see any changes to the number of insects that were getting into the house. He also did not treat the house for spiders or "de-web" as stated in the deal I purchased. I called back to express my concerns and an older guy came out the second time. He was very nice and knowlegable. He re-treated the house and apologized for the first job. I was very happy with the job the second guy completed. We didn't see any insects for months after that.
Description of Work: They treated my house for bugs.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Pauline T.
04/2014
5.0
pest control
  + -1 more
I phoned Nature's Own because of remarkable results after our first service call, which we purchased as a Living Social deal. For months after service, with ORGANIC product, we saw very few insects. We have a history of scorpions and ants. Even at this time, we were not "seeing insects". I simply placed the service call before insects start coming out in the springtime. When my phone call to Nature's Own for service was returned, they worked with me to find a convenient day and time. I was offered the standard service or service with a 30-day warranty for an additional $25. I was not required to make a decision on the spot. Jason Davis, a very likeable technician with professional manner, phoned ahead to let us know he was on the way. When Jason arrived, he noticed fire ant mounds between the driveway and our front door and mentioned treatment. I asked, "Any extra cost?". There was no extra cost. He asked whether we wanted the 30-day warranty, without pushing. When I asked about the product he was spraying, he named off the "natural" ingredients (things like "rosemary oil" and "cinnamon oil"). Jason worked quickly and thoroughly. He wore disposable shoes in the house, to protect my wood floors. He kept us informed of what he was doing and asked which areas we wanted treated. Five stars across the board!
Description of Work: treated inside and outside of home for insects with an organic mixture non-toxic to pets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Grace E.
04/2014
5.0
animal removal, pest control
  + 0 more
I felt that Jason was knowledgeable, thorough and professional. He explained each check that he did and why he was doing it. When he was on the roof, he did a complimentary chimney check.
Description of Work: Jason checked for any sign of rodent activity in the house. He sealed two holes on the roof and an area near the garage door. He checked the attic.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

linda D.
04/2014
2.0
animal removal, pest control
  + 0 more
.Was punctual and polite. Said his boss sent him over to fill a hole...........had not discussed the mouse problem with anyone so was surprised he thought he knew what to do. He walked the perimeter of the house and came inside when I told him the mice were coming thru the grate in the fireplace........he said since the damper was closed he didn't know how they could get in...I expected him to check the attic but he said he had only been with the company a short time and he would need his boss to look at the problem.......haven't heard back......just heard our own trap go off for the 4th time so will call someone else in the morning. Waste of money.............
Description of Work: .......he plugged up one hole on the outside near the roof which might have been an entry point and said he'd have his boss who was more knowledgeable call ..........haven't heard back.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$99

Irene K.
03/2014
5.0
pest control
  + -1 more
She liked the person who came out and thought he was thorough and polite and informative.
Description of Work: I sent them to my daughter's house where she was having a problem with a mouse. They sealed two holes, one in the kitchen and one outside, and inspected the whole area. I think he also put out some bait. Advised on another area that needed to be sealed in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Pam F.
03/2014
5.0
pest control
  + -1 more
We did it with a coupon. We have a extra seperated apartment, all was done for $120.00. We have a pond and they were very careful to not get chemicals in it. Jason was very professional and answered all our questions. What a pleasure after working some other well known chain companys.
Description of Work: pest control with enviromental safe product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Neil T.
03/2014
3.0
pest control
  + -1 more
I purchased a Big Deal coupon for this company. I wasn't very happy with it. I don't think I would use them again. It didn't seem to work. I had an issue with some silver fish and did the thing, but the roaches are still there. I didn't gain a lot from doing that. The experience itself was fine. He came in, he did the work, but what he did didn't seem to work as well as I would have hoped. I still continue to have a problem with some of the bugs I had. I found roaches around, little ones. I didn't have a roach infestation, but I can see roaches occasionally here and there and silver fish. Those are the reasons that I did the pest control and I left him a message through Angie's List but I never got an a contact back. As a service provider it was fine. They did the work, but whatever it is that they did I don't think it was very effective.
Description of Work: I used Nature's Own Pest Control for pest control exterminating.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$79

Contact information


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Chimney Sweep,
Chimney Repair,
Animal Removal,
Dryer Vent Cleaning,
Fireplaces,
Chimney Caps,
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Ceramic Tile

FAQ

Nature's Own Pest & Lawn Services is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 9:00 AM - 2:00 PM

Nature's Own Pest & Lawn Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Nature's Own Pest & Lawn Services offers free project estimates.
Yes, Nature's Own Pest & Lawn Services offers eco-friendly accreditations.
Yes, Nature's Own Pest & Lawn Services offers a 10% senior discount.
Yes, Nature's Own Pest & Lawn Services offers emergency services.
Yes, Nature's Own Pest & Lawn Services offers warranties.
Nature's Own Pest & Lawn Services offers the following services: Pest Control & Animal Removal. Lawn Care. Termite Service.

Contact information


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM