Native Edge Landscape, LLC

We did not move forward.

DO NOT HIRE THIS COMPANY!!!My husband and I decided to start a big landscaping project and got this company's name from a friend of a friend. We had the goal of landscaping much of our front yard and the entire backyard. We had our first meeting in November so that we could have plenty of time to plan and meet before the ideal Spring planting season. The first meeting with the owner, Rodney, went well. He had some great ideas right off the bat and he seemed very enthusiastic about working on our project. Our goals and budget were discussed upfront, and we all seemed to be on the same page. He required a $500 deposit which we quickly got to him, and he said it would take about six weeks to get back to us with plans. In the mean time, we were working with an architect on plans for an addition to our house (which we had discussed with Rodney at our initial meeting). We completed the plans and sent them to Rodney so he could incorporate that into his design. He responded saying thanks and that was exactly what he needed, and he would be back in touch with us soon. My husband and I starting leaving messages for him at the office to check in on his progress, but he never picked up and never called back. Only occasionally we would get an email from him saying he was working on our plans and would be in touch 'soon'. One time he said sorry for the delayed response and blamed it on his allergies. Months had gone by at this point. As Spring came around, we emailed with an ultimatum saying that we would need our plans within one week or else we would need to get our $500 deposit back. No one ever called us back, no one ever emailed us back. I was convinced they were out of business. My husband thought they weren't because they were still keeping up their website and blogging about plants and bugs. We continued to email and call and leave messages. Weeks after the ultimatum, I finally received a call from the accountant saying that our check was in the mail. Days later, the check had not arrived. After another round of calls and messages, they said they sent out a second check. We finally received our refund back. So now we have wasted five months of our time, wasted a lot of energy on pointless calls and emails, missed the Spring planting season, and now we're back at ground zero. I do not understand how Native Edge runs a business or stays in business. Don't waste your time like we did.