Mr. Handyman of South Austin/Lakeway

The springs on our old attic pull down door hand bent the frame and the steps where close to impossible to use. I called Mr. Handyman and setup an appointment for the next day. Two techs showed up on time and ready to go. Once they got the old latter out they discovered they could put in a much wider and better built unit. One tech returned the latter and picked up the better one and the other tech prepared the opening. When the other tech returned, they installed the new door and replaced the molding and cleaned up the area. I was very pleased with their work and their willingness to repair the steps better then the original.

I called Gary Thomas with Mr. Handyman on Monday, Jan. 26th and was so glad that he could accommodate my request on Tuesday, Jan. 27th. The handyman he sent was on time Tuesday morning and took care of all of my requests in a timely and professional manner. I was pleased with the outcome, and I will definitely contact Mr. Handyman for future work at my house.

My plumbers changed shower fixture. And two pieces of tiles have to be replaced. I called them and was billed 4 hours ($325). I left a blank check as backer board had to be purchased by the handymen. I should have bought the board myself. A 3x5 board costs only ~10 at Home Depot. The final bill is $434.52. To install 2 12X12 tiles in shower, this does not sounds a reasonable price. Not to use them again.

I left a voice mail message and received a call back the same day. The entire job went very well and the technician, David, was excellent. He arrived on time and was knowledgeable, respectful and personable. He went to the nearby Home Depot and purchased the peg board and the boards for the installation, returned and went to work. He worked steadily until the work was done. After a couple of days a leak developed in one of the shower heads, so we called and received an apology and arrangements were made for David to return the next day to fix the leak. He arrived with a great attitude, an apology and fixed the problem. So all is well, and we will not hesitate to call them in the future.

They arrived promptly, listed all materials used on their invoice, charged exactly what they quoted based on a half day or full day. Ours was a full day repair because of underlying damage and roofing.

They were professional and they did everything in a timely manner and they were neat. The price was good too.

I called several drywall installers first, but they were busy and since I am very allergic to mold, I wanted the drywall removed and replaced quickly after the roof leak. Mr. Handyman sent a technician, David, who was very professional and knowledgeable out the next day. At my request ,he finished the job on the same day. It took several hours as the plaster over drywall had to be textured and dried in between coats. In the dead periods I had David paint some other areas of the house, install in new cover for the doorbell outside and do a few other odd jobs. I could probably gotten it done a little cheaper if I were willing to wait a couple of weeks, but I would not have gotten the other odd jobs done around the house too and speed was of the essence to me.

He was a nice guy, was able to come right away, his work was good but it was a bit pricey.

The gentleman did a good job but I was Quito One price and he try to charge another. I said I would only pay what I was told.

Exchanged messages with Mr Handyman and gave me the most informative and honest response of all providers contacted. As it turns out we need to hire a professional plumber. Instead of coming out and wasting our time he was upfront about this. +1. We will be hiring this person when we need some actual handy man work.

Overall experience was very good. The carpentry work that they did was done very well. Their carpentry work was done so precisely. He also did some roof work for us as well.

Following the no show of another handyman service, my wife contacted Gary and described our project. Since he was in the area, he said he'd come by that day to review the scope. He showed up within hours and spoke with my wife; she said he was very professional and courteous. The only question that was unresolved was whether painting would be necessary. Upon leaving he indicated we'd receive an estimate the next day. We emailed him that night that painting wouldn't be necessary... No estimate, no explaination, no further contact. It's not a very respectful, nor professional way of treating potential customers. If you don't want the job, say so and we part company on friendly terms. It's as if the reputation these tradesman create doesn't matter, there's plenty enough 'cattle' out there to make their living.

I was very happy with them. I was quite pleased with their work. Gary came out originally and I liked that he was very direct. I felt like he knew what he was doing. The job took more time in parts because the guy who actually did the work had to stop to get something from the store. I had to reschedule it, but it was done timely and he came right out the next day. He was very friendly and very professional. I didn't go to a lot of places, but they did quite a bit of work for me.

Mr Handyman of South Austin/Lakeway does a great job. We have used them many times in the past and have always had good experiences. They are always on time and the pricing is fair. Their professionalism and quality is excellent. I will 100% use Mr Handyman of South Austin/Lakeway again in the future.

Mr. Handyman was very good and wonderful. Very professional and they communicated exactly what was going to happen. They asked questions when they needed clarifications. I'm very happy.

I was impressed with the courtesy of the handyman who came. Sometimes the repair people just barge into the house and they don’t wait to be invited in. But he was very respectful. I have used them two times and both times they were very respectful in the way they treated me. I was very happy with them. I tried to use them again recently. I just did not have a good experience on the phone with them. So we didn’t use them.

Highly recommend! He was prompt, efficient, accurate and we were very pleased with his recommendation on where to install the new ceiling lights to maximize lighting within the garage in three locations. A+

As always, satisfied from start to finish! Perfect for someone who has a "to do" list!

He advised that the roof pitch was too steep and he wouldn't be able to do the work. He stated he didn't carry the type of insurance needed to do tie-downs that were needed to make the repair. He did a great job and was honest with us.

I called Mr. Handyman to get an estimate for issues noted with rotted wood from a home inspection that was done. I got a pretty quick response, not sure how fast but he was the 1st to respond and we setup an appt. He showed up on time and was very professional. We went over the home inspectors findings on the rotted wood, he got on roof to check chimney, checked wall, and garage door. He explained what he would be doing and how long it would take. He warned me that the chimney may be a bigger job because of the many pieces that were laid on top of each other that could fall apart as he took them off to get to the board that was damaged. And the garage door trim were several different size/type pieces. I didn't want to pay for custom made trim so I asked for the best he could do so that it wouldn't stick out from the rest of the trim. He assured me the paint could be matched: I'm not the original owner so I have no idea what the paint color is. I triple checked that he could do the job by a certain date since I wanted to put the house on the market by the weekend. He said it was a 1 day job and made me feel comfortable that he could match the paint. Because I was pressed for time, I didn't deal with any other handyman so I can't comment on the price but I'm very happy with the results. I was kept updated on when they would be there, they finished by the time promised, they cleaned up, they were careful with chimney and no extra work was needed, the garage trim blended in well, and the paint looked great!

The experience was positive. He was good. He cleaned up.

The project manager came out and gave the estimate and I was happy with him. The work was actually performed by 2 different individuals over the course of 2 or 3 different visits. The fist guy pressure washed the house and did an excellent job. He was quite a go-getter and I was happy with the work he performed. I had lots of problems with the second worker. Quite frankly I wouldn't use them again. He set the expectation that there wouldn't be any problem with the touch up matching the house and if I look closely I can see that the paint doesn't match. I have gone back to the paint manufacturer and they have basically told me that there is no way to match the paint. My only recourse is to repaint the entire house. At this point that touch up job is probably going to cost me $7-8,000 to fully rectify it. I called them after I talked to the paint company to see what we could do to rectify the problem and I left messages and they never called back. I would never use them again.

David was finished with handing the two items early and even gave us some help with a troubling DVD player. We were amazed at how skilled he was and how fast he took care of our tasks. we were very pleased and now know who to call on when we need a handyman!

David is wonderful - he has helped us previously and does a great job. He arrived on time, we went over the list of things to do and he started with the most difficult and time consuming project, which was hanging our screen door. Our doors aren't standard size, so he problem solved and figured out a great solution that looks and functions great. He always comes up with great solutions to problems and does a high quality job.

the repairs were made - the deck was to be sprayed washed - it wasn't not completely spray washed because Mr. Handyman himself rushed his employee to get the rented spray washer back to home depot (his was broken). Waited a couple of days for deck to dry and then his employee came out and started waterproofing over dust and mud on the deck. I brought it to his attention and he continued to put one layer over the surface. It was not professional and was dripping and running down the sides and debris was stuck to the wet surface. I call Mr. Handyman and he wasn't going to come out as he had a nose bleed. He did come out - sent his guy home and he left and was to come the next day to figure out how to fix the mess. I realized the next morning that as Mr. Handyman's worker had left the evening before that he had taken his tray of waterproofing and dumped it into my trash can. I was so disappointed in this company. I called Mr. Handyman's office the next morning and told them not to return. The quote was for $1400 and I paid $700 down and I will tell you I don't have a clue what I received for $700. It has been less than a year and there is no waterproofing on my deck and from the "so called" spray washing the wood is splintered. I would never recommend this company to anyone.