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Moving Squad Moving Company

1.0(
1
)

Home and Garage Organization, Moving Companies

About us

Moving Squad, an Austin TX founded services provider, offers quality services without the co$t of an arm and a leg. We strongly believe all customers should have access to affordable professional moving services, regardless of the size of their move, to be able to accomplish their dreams of moving into a new home, or simply achieving their new Independence. We offer same-day services when available as well as serve both commercial and residential needs. We are Licensed, Insured, and Bonded for your protection. Call our office, or email us to schedule your move or for more details.

Business highlights

19 years of trusted experience

Services we offer

Local Commercial Moving Local Commercial Moving House Moving Apartment Moving Senior Center Moving Student Center Moving Storage Moving POD loads / unloads Labor Only Services One Way Moves Full Packing Services Long Distance Statewide moving Intrastate Moving

Services we don't offer

Interstate Long Distance/Outside of Texas Storage services Baby Grand or Grand piano moving

Amenities

Warranties
Yes

Accepted payment methods

Discover
MasterCard
Visa

Photos of past projects

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Write a review
Showing 1-1 of 1 reviews
Sameer S.
05/2020
1.0
moving companies, home & garage organization
  + 0 more
The absolute worst move in our experience. Myra did not keep us informed on timing or what to expect. Crew was disrespectful, unorganized and filthy. They even stated that the move will be done in one truckload. Turns out they couldn’t even get 1/2 of what we have done in a day. For day 2, they didn’t call, show up and when you call the office no one picks up! We are sitting around and waiting with no clue on who will show up and when. Our lease has expired and we now have to pay double rent for not moving out in time. Further, we need to find an alternate moving company on a Saturday. If you do go with this company, ensure you don’t sign anything till you know your rights on cancellation and a no-show.
Description of Work: Packing/Moving within Austin, TX
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$1,800
Response from Moving Squad Moving Company
Thank you for your feedback. We acknowledge that there were communication tensions between you & our field crew on Day 2, which are unacceptable by our Company's standards and for which 2 out of 3 crew members were reprimanded for Unacceptable Behavior. With that being said and for which we deeply apologize fot, the chain of last minute change requests helped spark these tensions. To shine a little light to your reservation, everything our customers need to know is in your Moving Proposal, Terms of Service, and Moving Contract. These include information on Equipment included within package pricing (which does NOT include floor runners/mattress bags), additional supplies available for purchase (which are flooring protection and mattress bags), and Date and Time (Arrival Windows) for your scheduled services. Your move was rescheduled 4 times by YOU before landing on your final scheduled 3-day job. During your moving transition, you became upset because your NEW LAST MINUTE Request to reschedule once again your Next-day move to a later time, and request to get 2 truckloads on the same day was denied by Routing. Like all other companies, we DO NOT have limitless personnel or trucks, therefore, your move is subject to Routing availability. Last minute changes such as "Having crew arrive later because I am not ready" or "I changed my mind, I want my 2-day move to be completed in 1 day" are not any moving company's responsibility. On your 3rd moving day, you decided to disregard your 11:00a-2:00p ARRIVAL WINDOW and call it a 11:00a sharp arrival. When our crews arrived at location at 1:20p, you texted them telling them you expected them at 11:00a and canceled services, for which Routing waived the $100 applicable cancellation fee. With all respect to our customers, not everything is the Service companies fault. If the client takes the time to understand their final preagreed dates/times and whats included and what's not, these type of reviews would not exist.

    Contact information

    900 Blackson Ave, #16408, Austin, TX 78752

    Service hours

    Sunday:
    9:00 AM - 3:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 3:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Home and Garage Organization,
    Moving Companies

    FAQ

    Moving Squad Moving Company is currently rated 1 overall out of 5.

    Sunday: 9:00 AM - 3:00 PM

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 3:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Moving Squad Moving Company accepts the following forms of payment: Discover,MasterCard,Visa
    No, Moving Squad Moving Company does not offer free project estimates.
    Yes, Moving Squad Moving Company offers eco-friendly accreditations.
    No, Moving Squad Moving Company does not offer a senior discount.
    No, Moving Squad Moving Company does not offer emergency services.
    Yes, Moving Squad Moving Company offers warranties.
    Moving Squad Moving Company offers the following services: Local Commercial Moving Local Commercial Moving House Moving Apartment Moving Senior Center Moving Student Center Moving Storage Moving POD loads / unloads Labor Only Services One Way Moves Full Packing Services Long Distance Statewide moving Intrastate Moving
    Interstate Long Distance/Outside of Texas Storage services Baby Grand or Grand piano moving

    Contact information

    900 Blackson Ave, #16408, Austin, TX 78752

    Service hours

    Sunday:
    9:00 AM - 3:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 3:00 PM
    Saturday:
    9:00 AM - 3:00 PM