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Door to Door Flooring

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Door to Door Flooring has been servicing the Austin area since 1994. We offer a convenient, mobile system bringing hundreds of beautiful styles and colors directly to your home or office. With free expert design consultations and estimates, award winning customer service, and experienced installation craftsmen, we make it easy to have the floors of your dreams! We specialize in LVP, hardwood, laminate, carpet, tile and other hard surface installations. We service both residential and commercial needs.

Business highlights

30 years of trusted experience

Services we offer

SUPER SERVICE AWARD WINNER FOR 8 YEARS - Carpet, Hardwood, Ceramic Tile, Natural Stone, Laminate, Luxury Vinyl Plank & Tile and Commercial Flooring

Services we don't offer

LABOR ONLY.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9284 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 284 reviews

Julie J.
05/2024
1.0
flooring contractor
  + -1 more
Go somewhere else!!! I cannot recommend this company. We purchased shower tile and porcelain floor tile for a home renovation project. The shower tile was so warped that the installer would not install it. We purchased shower tile from another company. The porcelain floor tile is very brittle and has pits in the middle of the tile and chips on all sides. We requested help with the floor tile on December 6, 2023 and have yet to resolve the issues. No one has visited our home to check on the problem and the only communication that has taken place has been when I send an email to remind them that we have tile issues. The shower tile we were sold was defective and the porcelain tile that was installed is defective and they have not been able to propose a solution. Poor customer service and horrible tile quality. They do not honor their warranty.
Description of Work: Install tile

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0

$20,400

douglas S.
03/2023
5.0
flooring contractor
  + -1 more
Had luxury vinyl tile (looks just like wood but easy maintenance) and tile floor replaced in a shower. Excellent quality, always on time, cleaned up after themselves every day. Great job.
Description of Work: Install new flooring and tile work in the bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Philip W.
10/2022
5.0
flooring contractor
  + -1 more
I got 4-5 quotes and D2D provided the best price and best customer service by far. Their team was personable, and worked quickly but did a good job. I would hire them again if I needed additional floor work in the future
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris M.
12/2020
5.0
flooring contractor
  + -1 more
They are very prompt and were happy with the service.
Description of Work: They did a floor replacement.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kristi D.
12/2020
5.0
carpet installation, flooring contractor
  + 0 more
They did a great job! Love my floors
Description of Work: Floors installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie G.
10/2020
5.0
carpet installation, flooring contractor
  + 0 more
It went well overall. There were some minor items that needed attention after the job was done and they were quick to respond and addressed our concerns. Would definitely hire again!
Description of Work: Vinyl flooring installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barry A.
07/2020
5.0
flooring contractor
  + -1 more
Great job. They had our flooring (vinyl plank) installed in our den, dining, kitchen, appliance area, hallway & guest bath along with baseboards in 10 hours. Fast and courteous, the crew cleaned well & came back a couple of days later to touch up some small areas of the baseboard. We’re very happy with how our floors turned out.
Description of Work: Flooring over stained concrete

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Lansford T.
07/2020
5.0
ceramic tile
  + -1 more
Excellent. The project was done on-time, professionally accomplished and cheerfully. Highly recommend and would hire again.
Description of Work: Tile floor removal and new tile laid

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

chad K.
06/2020
5.0
ceramic tile, flooring contractor
  + 0 more
Excellent! Very professional and friendly, very neat. I had a little issue with the door height where they had to grind down the underlying cement a bit. They made it fit perfectly and you can't see it at all. Joe has been in this business a long long time and knows what he is doing. I called a couple other places who said they didn't have the skill for outdoor travertine, but you could tell Joe had done it a million times. They were fast and always on time.
Description of Work: Tiled an outdoor balcony off of our Condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Eileen B.
05/2020
5.0
carpet installation, flooring contractor
  + 0 more
It went very well. I selected Manion Door to Door Flooring because they are a mobile flooring company, meaning that they bring samples to your home based on what you need in terms of flooring type, materials, quality, and color. Anne, our sales agent, was very responsive and friendly. She brought several samples of both LVP and carpet for our review and make helpful suggestions to guide our decisions. The LVP and carpet installations were scheduled separately and well-spaced, based on my preference. Separate teams were utilized based on their specialties. The work was done per scope, schedule, and price with one exception. The LVP team found tile under the carpet in the entry way and had to do extra work to remove it. That seemed fair and the extra cost was reasonable. Overall, I was very pleased with Manion Door to Door Flooring and would recommend them to anyone.
Description of Work: Replaced carpet with luxury vinyl plank in living/dining room and hall. Installed new carpet in 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,730

Response from Door to Door Flooring
Dear [Member Name Removed], Thank you so much for taking time to provide this experience feedback for Door To Door Flooring. It has been our pleasure working with you. Kind regards, Tom & Beth

ANDREW P.
09/2019
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
It was great to have a salesperson come to our home so that we could select among samples. The company was patient in working with us as we figured out what we wanted among multiple choices and scenarios. The install went fine--the ceramic tile was installed while we were on vacation. The carpet was installed during a marathon day--I think that they should have had more installers for such a large job. However, the results are good and we are enjoying the new flooring.
Description of Work: Replace carpeting in whole house. Replace carpeting in two rooms with ceramic tile

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bryan E.
09/2019
5.0
flooring contractor
  + -1 more
I do not write reviews often, but I have to definitely say that Door to Door provides Excellent Service. From initial consultation to install and follow-up, everything was handled very professionally and very punctually. I will be returning to Door to Door for all my future flooring projects. Highly recommended.
Description of Work: New Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Ruth B.
09/2019
5.0
ceramic tile, flooring contractor
  + 0 more
Perfectly well. They beautifully tiled our upstairs outdoor balcony. We keep enjoying it and praising them every time.
Description of Work: Tile sales and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Jesse H.
09/2019
5.0
carpet installation, flooring contractor
  + 0 more
Went well, very professional and job well done.
Description of Work: Carpet sales and installation

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Grant G.
09/2019
5.0
carpet installation
  + -1 more
Excellent. The crew arrived on time, surveyed the job, determined where to begin and let me know so i could finish moving small stuff and electronics out of their way. They began moving furniture, then started taking up the old carper and pads. The foreman asked if I was ok with them trying to complete the job in one day by staying late that night. I was find with that and told him so. They finished the removal and installation in all 7 rooms and were out of the house by about 9 PM. I gave the foreman the check to give to the owner of the business. A few days later I received the warranty and information, as promised. I had some questions about the warranty, and have since received the answers to all my questions. Overall, I am extremely satisfied with the carpet and workmanship. My son and his fiance even raved about how much better the new carpet is than was the old carpet.
Description of Work: Old carpet & pad removed, new pad and carpet installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Billie B.
08/2019
5.0
flooring contractor, hardwood floor
  + 0 more
This flooring was installed 3 years ago. There is a lot of traffic on the stairs. Tom sends someone immediately to fix. Always impeccable service. Highly recommend.
Description of Work: Repair step that had come loose

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

JOE S.
05/2019
5.0
flooring contractor
  + -1 more
Door to Door Flooring did an excellent job. Tom came out to measure the floors and give me an idea of how the work would proceed. He also helped me pick out the tile for the floors. After presenting me with an estimate and scope of work, we worked out a schedule. Tom's crew was on-time, professional, and hard-working. The work was finished on time and looks great!
Description of Work: New floors for bathrooms and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark S.
04/2019
5.0
carpet installation
  + -1 more
Tom helped us narrow down our carpet choices pretty easily, and then he sent us samples of those to help us choose the best one. We ended up finding a different carpet elsewhere, which he was able to order, and we received a new quote. It was easy to reach Tom through the whole process, and he kept us up to date as well from start to finish. A great guy to work with. We wanted to replace our baseboards in the carpeted areas as well and Tom was able to quote us a price for this too. While we didn’t end up using his team for the baseboards, it was nice to have that option available. The carpet looks great. His installers were great too. Before the installers came to the house, we had asked if we could address a few floor squeaks once the old carpet was up, and they resolved all but one squeak. They were prompt and they picked up all remaining trash both inside & outside the house.
Description of Work: Replaced carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FREDERICK M.
03/2019
5.0
flooring contractor
  + -1 more
Door to Door Flooring did a very professional, high quality job on my daughter's home. They were really sensitive to the fact that my daughter has a special needs son who is very sensitive to everything in his environment. They worked when he was not at home and did the work very quickly to help bring the environment back to normal for our grandson. They were so kind and hard working and did a very high quality job. Thank you to Door to Door, Tom Manion and to Delfino Garza for everything!
Description of Work: Flooring for our entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura M.
02/2019
5.0
flooring contractor, hardwood floor
  + 0 more
I have used floor to floor 3 times and all projects went perfectly! I did lots of price comparison and floor to floor was the best with better service. Will definitely use floor to floor again!
Description of Work: Hardwood purchase and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Sue C.
02/2019
5.0
flooring contractor
  + -1 more
Wow! THE BEST!!! From the removal of 30+ years of carpet and linoleum to the installation of tile in the entire house, plus a fireplace surround - a FABULOUS job! (before and after photos attached) More than met our expectations. The tiles are perfectly aligned and look wonderful. Crews were on time, worked hard, and cleaned up every day before leaving. The disruption was as minimal as can be. We thought we might have to go to a hotel for one or two nights but didn’t have to. Yes, there was dust but not as much as we thought. Tom touches base with you every day. He answers texts, calls, and emails quickly. He explains every step and answers any questions thoroughly. His calm and reassuring demeanor was exactly what we needed in what can be a stressful situation. We couldn’t be happier with the results!
Description of Work: Porcelain tile for entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KIAN S.
01/2019
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
What a great team. Helped me with tile and carpet samples, were very flexible in setting up times to meet. 10/10.
Description of Work: New flooring (carpet and tile) all around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorita D.
01/2019
2.0
ceramic tile
  + -1 more
Terrible. I felt betrayed. I ended up paying Door to Door for the tile but also added $$ for unfinished work.
Description of Work: I wanted to install plank porcelain tile in my entire house. The demolition crew came out August 28. They removed all the floors and baseboards in one half of my house. Then they installed new baseboards. This crew was fantastic. I thought I had hit the jackpot. Tom told me his company could handle the entire job. He was very very wrong. The tile installers (2 men) came out and spent two and a half days unloading the tile. I called Tom and complained. He said his installer was having a lot of personal problems and he would send out a four man crew on Monday morning at 9:30. Monday morning my doorbell rings at 8 am. The woman at the door said she was there to install the tile. I told her that was not the information Tom had given me. I called Tom and said the four man crew didn’t work out. He said he had borrowed a man and his wife from another contractor to do the job.. he and his wife removed the three rows of tile the first installer managed to complete in three days. The first day went ok because the wife was there to clean up for him. Tuesday the man showed up with a male helper. I walked into my living room and found the helper cutting tile with a grinder. I asked him to go outside. That night I noticed the screens had been removed from my two front bedroom windows. I looked outside to see trash, cut tiles and empty drink cans between my hedge and house. When the installers showed up the next day I decided to watch them more closely. I found them cutting tile with a grinder in my garage. Now not only was the interior full of tile dust so was my garage. I asked him to please cut it outside. He moved to right outside the garage walk in door so the wind could blow all the dust into the garage. I never once saw them use a wet-saw. I asked him to close the door. He argued it was too much trouble. I asked again. He informed me if I was going to talk to him that way (I used absolutely no profanity) he would just leave. I took him up on his offer. They left but left all their trash and debris. Tom’s second in command was standing beside me the whole time. Time was fast approaching three weeks. I was living in one room with my furniture piled in the other part of my house, covered in dust. Tom called the following Monday and said he had found a father and son to lay the tile but I would have to be responsible for hiring and paying them. Eric Tambilito and his father came to look at the job. They were amazed by all the dust everywhere and all the trash. I showed them the trash outside the window. They said trash wasn’t the only thing going out the window! I hired them to finish the entire job. I have a 2600 sq ft house and they were way cheaper than Door to Door. They showed up everyday and were driving from around Rock to Lago Vista everyday. They were very polite and friendly. The area was cleaned up and tidy before they left. They finished the job on September 27. If you have a large job, do not hire Door to Door.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$6,000

Response from Door to Door Flooring
In response to this review, we'd like to first, apologize to [Member Name Removed] for the outcome of this project and secondly, state we understand and share her frustration. Obviously, things did not go as expected on many levels and certainly were not up to the standards we've maintain on our jobs for 24 years. At the onset of this project, our lead tile installer, with whom we've worked for 20 years, experienced serious health problems which he tried to work through but simply could not overcome. As [Member Name Removed] states, Tom was in touch with her repeatedly trying to rectify the situation and when he realized we would not be able to complete this work, found an installation team for her to hire directly. We are thankful she was able to have the work in her home finished. We have total confidence that the frustrations experienced in this incidence have been resolved. Door To Door Flooring takes pride that 99% of our reviewing (and non-reviewing) customers are very satisfied with the service we've provided for 24 years.

Ethan A.
12/2018
5.0
flooring contractor
  + -1 more
I was very impressed with Bruno's work and attention to detail. He was able to fit the cork floor perfectly in my irregular kitchen in my old bungalow built in 1920. The leveling job was also impressive, my floors are now totally level! Feels like a major upgrade. Well worth it and highly recommended!
Description of Work: Installation of cork floors in my kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Linda R.
10/2018
5.0
carpet installation, flooring contractor
  + 0 more
Absolutely recommend this company. I called and spoke with Tom Manion; told him I needed new carpet installed in a short time frame. He listened to what my goals were, came out within a day or two bringing samples. He educated me on the different types/qualities and was a tremendous asset in helping me make a decision, not only on the carpet, but the color. He called while he was here to make sure carpet was in stock and they could install the following week. Carpet was installed to perfection - workers were great about protecting furniture as well. It was pouring rain that day; they cut a large piece of the old carpet and laid it on front porch so they did not track in rain. All this, AND much better pricing and better carpet/pad than either of the big box stores offer. I love to shop LOCAL!
Description of Work: Replace carpeting in three bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3267 Bee Caves Rd, Austin, TX 78746

http://www.DoorToDoorFlooring.com

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

Door to Door Flooring is currently rated 5 overall out of 5.
Door to Door Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Door to Door Flooring offers free project estimates.
No, Door to Door Flooring does not offer eco-friendly accreditations.
No, Door to Door Flooring does not offer a senior discount.
No, Door to Door Flooring does not offer emergency services.
Yes, Door to Door Flooring offers warranties.
Door to Door Flooring offers the following services: SUPER SERVICE AWARD WINNER FOR 8 YEARS - Carpet, Hardwood, Ceramic Tile, Natural Stone, Laminate, Luxury Vinyl Plank & Tile and Commercial Flooring
LABOR ONLY.

Contact information

3267 Bee Caves Rd, Austin, TX 78746

http://www.DoorToDoorFlooring.com