M&M Roofing, Siding & Windows

Great work! William Robb was fantastic; knowledgeable, thorough, patient, happy to help, always showing up on time, and following up and staying on top of things. When I was ready to green-light the work, supplies were delivered within a couple days, and the roof was knocked out that Saturday.

Will and the M&M Roofing Team were very efficient, professional and thorough. The price was competitive. I would definitely use M&M again for any of my roofing needs. J. Hutcherson

Conrad Barrett is the guy you need to go to whenever you have a roof issue. Unassuming, mild-mannered, respectful. straight-speaking, with years of experience. Fast and correct in his math, he always responded to texts and calls. 7 days a week. Keeps you posted about the progress. The crew that came to do the work was efficient. They cleaned up after themselves. Oh, BTW, M&M did not take a penny until the work was completed.

Had to replace an entire roof due to hail damage. The quality and workmanship are top-notch, and William ensured great communcation every step of the way. Highly-recommended!

I wholeheartedly recommend M&M Roofing, Siding & Windows company! This marks the fourth time I've engaged their services for woodwork and siding repairs, and I must say they consistently demonstrate a high level of professionalism, punctuality, and offer their services at a reasonable price. Will and his crew executed an exceptional job on my house, and I won't hesitate to reach out to them for any future repair needs, whether it's related to roofing, siding, or windows. A big thank you once again to M&M Roofing!

I have worked with M&M twice and have been very pleased with the results. Chris Abell is super professional and follows up to make sure you’re happy with work completed. When it’s time for a re-roof, they’re top of my list.

Excellent communication from quote to job completion. Bob sent pictures throughout job. Cleanup was excellent, didn’t even know they were there. Will definitely hire again. Thanks M&M

M & M Roofing re-roofed my Round Rock home in May of 2022 and did an excellent job on this $13K+ project. The same crew also did a separate small siding repair for me a week earlier. Bob Mills is the most attentive, thorough, and honest of the 5 roofing managers I've selected over the years. His bid was competitive but not the lowest -- I've made the mistake in the past of just going with the lowest bidder. This company, M&M, is large enough to be reliable and accountable. Their parent company, also called M&M, is based in Houston but I dealt only with the Austin organization. The crew of 3 finished in 3 1/2 days, an approach I prefer because the quality of workmanship is noticeably more even with a smaller crew. Bob and his area supervisor Dan communicate well, offer good advice, and follow through on promises. I recommend them to family and friends without reservation, and I would use them again.

Main recommendation from M&M was for a paint job, on the assumption that water was leaking through seams in siding. They also removed and re-installed two existing gable vents. After $5400, gable vents were leaking as badly or worse as before the work. No testing was done before or after to pinpoint the leaks or see if the leaks were fixed. My sons and I did hose-tests, but M&M did none. Workers were often late or did not show at all, and drank and smoked on the job, leaving beer bottle caps and cigarette butts in our yard. Very poor communication throughout. With the help of our window contractor, I tracked down some replacement gable vents and had someone else install them after getting no response from the M&M rep, after repeated efforts to contact. VERY dissatisfied! Having said this, the paint job itself was fine -- it just didn't address the problem we had!

Gary Loyd and his long time team did a great job. Professional and well organized. Would highly recommend.

They were very efficient with the work.

The only thing that went smoothly was the quote. Dan was out at our house within an hour of my call. We locked down a price and scope of work. Fairly small job for them. After that, we had to reschedule the work due to a family emergency. I expected to get a call from Dan at the arranged time, but ended up calling him. And so began that pattern of me having to call to check in on the scheduled work. He would promise a day/time, but it would come and go without any workers on the scene. I always had to follow-up and ask about the delay and possible reschedule. I even called the main line to complain/ask about scheduling practices. I also let Dan know that I would appreciate calls/texts if there were going to be delays, as those are understandable...but lack of communication is not. When they finally started work, it was a little sketchy. The crew came in an unmarked van and did not introduce themselves. They would leave/arrive without telling us (just went thoruhg back gate). The job wrapped up more quickly than I thought, but we had to stay on top of them (I took pictures and sent them to my husband), suggest additional work where M&M was cutting corners...such as missing insulation discovered after demolition. We also had to call them back after they were 'done' for several items that were not finished properly. We also discovered that the paint match was pretty terrible (wish I could attach a picture). They also left a mess - cigarettes, trash, etc. that we had to ask them to pick up. Even then, Dan acted like I was asking too much. In summary - Would not hire again due to scheduling disasters, lack of proactivity and professionalism, low standards of quality/workmanship. Not sure how they got such high marks on AL.

The first visit was very professional, but then the workers that came to do the job did not do what I asked and left trash and cigarette butts all over. I called to clarify what I wanted done and did not hear back for 6 months. Then the Forman argued with me on what was expected and disappeared again. The last time I saw him he showed up with his shirt untucked and covered in food stains. They came into my yard when I was not home and did not let me know. Lastly he demanded I mail payment in instead of reviewing the work to see if it was okay.

Mike with M&M Roofing and Siding took great care of me and my roof. Everything happened just as he said it was go to and I would highly recommended the company!

We had an excellent experience with M&M Roofing Windows and Siding. They installed three double pane vinyl windows, one picture window and a back door. They did the full job including new trim which other companies that only 'do windows' said they could put in the windows, but I would need to find someone else to do the trim. I wanted it all done together and M&M did it. Job was done in an efficient, and attention to detail manner, which we very much appreciated.

The representative came out to the house the same week I put in the request and was quoted quickly. It was hard to nail down a schedule to complete the work, which was a little difficult for myself and my husband that work full time jobs away from our home, but when the work was completed I was pleased with the quality. The installers were also very quick and utilized our exterior paint so the color matched exactly. It was also a busy time of year which I think contributed to the schedule coordination issues.

Totally exceeded expectations. prompt, detailed bids; start date given at time of bid; started ontime and worked continuously to completion. Any issues were politely and promptly resolved. No surprises on the final cost. Final bill was exactly as bid. All the workers were polite and professional.

I hired M&M because they were professional, punctual and very professional. The job was done on-time and the roof came out beautiful!

I found M&M Roofing to be highly professional throughout the process. Chris immediately came across as trustworthy and made me feel at ease that the job would be done right without breaking the bank. I would recommend M&M Roofing to anyone looking for a quality roofing/siding/gutter contractor!

Excellent work performed. Everyone involved in replacing my roof were very punctual and had great communication with me, specially Chance, he sat with me and explained in full detail exactly the job that was going to be performed. They also started and finished the job as quoted. Highly recomend.

I am very pleased with the work Brian and his staff did. The new siding and the new paint looked nice so I asked if they could paint the whole house instead of just painting what they repaired. They came back the next day and started painting the whole house. It extended the time they were working on my house, but Brian and his staff didn't hesitate. It all started with Michael coming out to my house to give me an estimate. He was kind enough to give me three different estimates. I went with the estimate I could afford. Brian and his staff were very courteous, conscientious, and very proud of their work. I would hire them again with no problem. They are a good crew!

Clay and Rob reattached the loose pieces. They were polite, professional and did a great job.

Everything was pretty solidly built for the most part. M&M, however, cut A LOT of corners and never pulled city permits for ANY of their work. When it came time to sell the house, it couldn't be sold until it was permitted by the city (or else have the room demolished) and it was delayed for four months due to having to hire my own drafter, structural engineer and permit company to get retro permits for the work. Additionally, steps had to be constructed and affixed to the room since city code required them, due to the distance from the door to the ground. When I contacted "Audie" with M&M questioning about the permits and such, his EXACT response was, "We already finished that job, we're no longer liable for it" (which the City of Austin inspection dept quickly said otherwise) and Audie said he'd meet me the next morning. Audie was a "no call / no show" that following morning. When it was all said and done, I had to pay a bit more than $5000 out of pocket (that did not get comped in the sale of the house) for the permits, drawings, structural design letter, etc, plus City of Austin fines for NOT having permits pulled back when the work was originally performed. M&M gave me a list of previous jobs they'd performed for reference when they originally bid on this job. I'm sure the City of Austin would be interested in knowing those addresses as well, to follow up on to see how many other jobs that they DIDN'T pull permits for?

We had all our siding replaced with hardy board. They were quick to give me a clear quote and the only company we talked to that didnt demand to talk to the man of the house. I appreciated the lack of sexism. They kept me up to date with the project and explained everything along the way. Affordable price versus competitors and no hidden charges popped up. The only bug a boos were they always left nails in my driveway. Even after using the magnet thing I always found a few each day. Luckily I found them before our tires did. Also at end of service there were too many things I had to point out to fix. Granted they fixed them all, but dont come to me with a finished product that has like 20 minor things that need to be touched up. Overall, I would use again based on the experience and price. THe house looks like a whole new place and we are very happy with it.

They did a great job. Chris Traweek the contact person, and he was great, explained the process and stayed in touch.