This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
We specialize in home improvement including roofing, siding, windows, doors and radiant barriers, as well as installation and repair of shingles, gutter, and exterior painting. We will contact you quickly, meet with you personally and discuss your needs to make the best decision for your project. The individuals that we send to your home are Service Professionals. All of our Service Professionals work in certain locations around the city. Working by area allows them to always be close to your current home project for any need that should arise. Our Service Professionals are involved in each project from start to finish. The person that estimates your project is the same person who arranges the material delivery. He is also the same person that hand-picks the crew for your job and interacts with them throughout the process of performing your job. The Service Professional is responsible for checking that the project meets the result promised you by him in the initial appointment. They are not just salesmen; they are in charge of guaranteeing your satisfaction with our service. Finally, upon completion of your home improvement project, the owner of our company, Doug Moncure makes a personal phone call to follow-up on our work and ensure that you’re satisfied.
I requested an estimate for roof repair from M&M. The initial contact went well and they came out to look at my roof within a reasonable timeframe. However, it took them a long time to send me a quote (even after I call them several days later inquiring about it). Unfortunately, the quote was higher than the lowest bidder (who performed the work well). I got quotes from three vendors and M&M was pretty much tied for 2nd/3rd.
Description of Work: I only got an estimate from M&M for a roof repair.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Response from M&M Roofing, Siding & Windows
Thank you for your interest in our company, I hope you will keep us in mind if you have need of any further home improvements. Doug Moncure - owner - M & M Roofing, Siding, and Windows
David M.
03/2013
5.0
roofing
+ -1 more
They were prompt and thorough and they knew what they were doing in their field. I think their pricing was in line.
Description of Work: I used M&M Roofing, Siding & Windows and they redid part of a flat roofing area underneath the patio deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from M&M Roofing, Siding & Windows
Thank you for your business and taking the time to review. Glad to hear that got your leak fixed. Doug Moncure - Owner - M & M Roofing, Siding, and Windows.
Edward D.
02/2013
5.0
siding
+ -1 more
They did a great job; I can't say anything bad about them. I would highly recommend them and recommended them to my neighbor. They are starting on his house doing the same thing within the next couple of weeks.
Description of Work: I used M & M Roofing, Siding & Window for siding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Bertha G.
01/2013
5.0
gutter repair, siding, replacement windows
+ 1 more
no story yo tell it has been completed and it is behind us .overall the experience was good
Description of Work: love the siding i have a new home. one draw back for me was the 500.00 that was advertised on Angies list was not given to me . when i asked i was told that i was given a 3%discount but was not shown the total prior so some questions on that . i also had 2 windows replaced in the showers and tiles were broken and it was not told to us that M&M was not responsible for fixing nor was it in the contract so we have to fix 2 showers @ our cost. something i was not expecting. Moving forward i would make sure that i have every thing in writing as to why they are advertising and not following thru. always ask questions when replacing windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23,989
Response from M&M Roofing, Siding & Windows
Thank you for taking the time to review us. Sorry for the confusion on the discount and not communicating with you better. We appreciate the good grades you have given us and are grateful for your business! It was good to talk to you the other day on the follow up call. Doug Moncure - Owner - M & M Roofing, Siding, and Windows
Brian M.
01/2013
5.0
roofing
+ -1 more
After a little research and checking some reviews I asked M & M for an estimate on replacing my roof and some facia repair. I decided to go with them. Communication was good and I have to say the crew that did the work did an outstanding job. Very hard workers that completed the job quickly and really did a high quality job. I'm very pleased with the results.
Description of Work: Excellent Roofing Job
Rating Category
Rating out of 5
Yes, I recommend this pro
$11,000
Edward D.
11/2012
5.0
insulation, remodeling, siding, replacement windows, house painters
+ 3 more
Contract negotiation was painless, and the price estimated was the price paid with the exception of a very small surcharge for more expensive choice of stone than negotiated. M&M removed and replaced all of our my home's siding, masonry, windows (8 total), exterior sheathing, front entry door, and fascia trim. They installed my choice of insulation on every exterior wall. They also replaced a window with a new exterior door and closed in my exposed soffit. They were willing to install windows purchased from another source when other weren't, and worked around me tackling some smaller projects that worked well in tandem with the exposed walls. The onsite workmen were friendly, courteous, and thorough. Management was the same and quickly responded to every phone call and email. They happily took care of a few small issues that we neglected to discuss during contract negotiations, and very quickly took care of the few very minor issues I raised at the conclusion of the job. I'm happy to rate M&M "A" and recommend them gladly.
Description of Work: Contract negotiation was painless, and the price estimated was the price paid with the exception of a very small surcharge for more expensive choice of stone than negotiated. M&M removed and replaced all of our my home's siding, masonry, windows (8 total), exterior sheathing, front entry door, and fascia trim. They installed my choice of insulation on every exterior wall. They also replaced a window with a new exterior door and closed in my exposed soffit. They were willing to install windows purchased from another source when other weren't, and worked around me tackling some smaller projects that worked well in tandem with the exposed walls. The onsite workmen were friendly, courteous, and thorough. Management was the same and quickly responded to every phone call and email. They happily took care of a few small issues that we neglected to discuss during contract negotiations, and very quickly took care of the few very minor issues I raised at the conclusion of the job. I'm happy to rate M&M "A" and recommend them gladly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
Response from M&M Roofing, Siding & Windows
Thank you for taking the time and effort to make such a kind, detailed review of our company and service! Sounds like you really improved the looks and effciency of your home. Thank you for choosing us to help! Doug Moncure - Owner - M & M Roofing, Siding, and WIndows
Y B.
11/2012
1.0
siding
+ -1 more
Unable to have an estimator even show up to assess the job.
Description of Work: I left a message and waited less than 1 day for a callback--which was a pretty quick response time. I was able to schedule an appointment with an estimator over the phone for the following week. I requested that he call on the day of the appointment to confirm since I have to drive clear across town to go to the property. On the day of the appointment, I proceeded out to the property yet the estimator never showed, nor did he call. When I called him, he stated he had it written down correctly but, for whatever reason, kept thinking it was for Tuesday (the appointment was scheduled for a Monday). He was very apologetic and attempted to reschedule for later on the same day. I informed him this simply would not do since I have limited time for these sorts of things (hence why people normally schedule appointments). I asked him to check his schedule and get back with me (call me back) to propose another appointment time since I was not in front of my calendar and wanted to "cool down" after realizing I've just wasted half of my day for an estimate that never occurred. Heard plenty of apologies when he didn't show up but no follow through to perform the requested estimate. I never heard back from him. Not impressed with punctuality or the company's attempt to service at all.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Response from M&M Roofing, Siding & Windows
I am so sorry for the terrible inconvenience our representative has caused you. I have personally spoke with our San Antonio area mangaer and forwarded your information to him so that he can make contact with you. I hope that he can meet with you and give you an estimate. We would love to earn your business and prove to you the value of our companay and service.If not , I understand, and hope that you will accept my deepest regrets! Doug Moncure - Owner - M & M Roofing, Siding, and Windows.
Julie K.
11/2012
5.0
gutter repair, siding, pressure washing, house painters
+ 2 more
It was an extremely satisfying experience. The two man-team that worked on the house were professionals in their mannerism, their level of expertise and making sure I knew what was going on at all times. I was pleased beyond expectation when they throughly caulked all the seams along with the superb flashing to protect the wood from troubled drainage areas on my house. Every day they cleaned up and I never found one nail, one fragment of old wood siding or paint in unwanted areas such as the driveway, on the stone exterior of the house or on the windows/ screens. Robert the team led emphasized throughout the repairs to be sure to let him know if I had any questions or concerns with their work. I had a termite swarm many years ago and was concerned about the underlying wood damage that maight be present. The first day they arrived I had to go back to work. Robert knew of my concern and before I left he had removed the old wood siding in the suspect area. He didn't have to do that, but made a point to address my concerns immediately. The wood underneath the siding was in good shape; the termites had only eaten the paper barrier. The new gutters were absolutely breathtaking. I had some fairly shabby ones up that had all but fallen off the house. I was nervous when I was inspecting the new ones because in many of the Angie's stories I had read about mis-installation of the gutters and their dents and unwanted bends. But they were flawless. I only gave Audie a "B" on punctionality because we had a little bit of a rough start, but it was readily corrected the second time with our improved communication of the start time. I would highly recommed M&M and will use them in the future.
Description of Work: House was built in 1984 with 70% stone and remainder wood siding. Remove wood siding and trim on front of home and replace with James Hardie siding. Moisture barrier was installed where the siding was replaced. The garage jamb sides were replaced on the two doors. All seams were caulked and flashing was installed on all windows top and bottom. Wood to be painted was power washed, sanded, primed and caulked prior to painting (using Sherwin Williams Super Paint). The wood painted included all fascia and soffit on the 5 sides on front of house and the two gables located on the sides of the house. Old gutter was removed and replaced with 6" seamless aluminum with baked on enamel finish; approximately 44 ft in length. Gutter was installed on fascia on front right at entry. Back of house was not done at this time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,311
James R.
11/2012
5.0
roofing
+ -1 more
Looked at property that day of the call. We scheduled the service a couple of days later , and the entire roof replaced and all trash hauled away in one day.
Description of Work: Very professional, punctual, friendly, timely, and thorough. Competitive price with outstanding service. We had a great experience and will definitely recommend to anyone!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Response from M&M Roofing, Siding & Windows
I am so thankful that you took the time and effort to review our services. Thank you for your kind review. Doug Moncure - Owner - M & M Roofing, Siding, and Windows
Della K.
10/2012
5.0
roofing
+ -1 more
Our roof was replaced by M & M Roofing, Siding and Windows with Gary Loyd as our contractor. We chose this company because they offered a lifetime warranty on labor and on the shingles. M & M Roofing is a Master Elite contractor which puts them in the top 3% of companies in North America and they lived up to their reputation. Gary met with us several times to discuss options and to help us choose the right shingles for our home. I'm really picky about color and he was quite patient letting me decide what I really wanted. I did not feel pressured in any way. A few days before work began the supplies were delivered to our home and stacked along the driveway. A crew arrived the next day and began removing the old roof. At the end of each work day a magnet was used all around the house in an attempt to remove all nails and staples from our property. In addition to the roof our insulation was upgraded in the attic and a radiant barrier was applied. Great care was taken to properly spray the Heat Bloc Ultra Radiant Barrier and to blow in more asbestos insulation in the attic. Hazardous materials were handled safely and appropriately. The workers were diligent, cleaned up after themselves and were courteous at all times. Our roof is new, our attic is well insulated and we are happy with our lifetime guarantee! We highly recommend M & M Roofing, Siding and Windows to anyone needing a new roof or roof repair. When we upgrade our windows we'll be calling M & M back to our home. http://www.mmroofsiding.com/ Houston - (713) 880-8210 San Antonio - (210) 822-6070 Austin - (512) 219-1242Dallas - (214) 381-0600 Beaumont - (409) 727-8327 San Marcos - (512) 392-1708 Lake Charles - (337) 436-7151
Description of Work: The old shingles were removed. Rotted wood was replaced in four areas. Heat Bloc Ultra on Radiant Barrier was applied in the attic and attic insulation was upgraded. All old materials were placed in a trailer and carried away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from M&M Roofing, Siding & Windows
Thank you so much for your kind and detailed review of our services. Sounds like you really upgraded your roof and improved the energy effciency of your home. Thank you for choosing us!!!! Doug Moncure - Owner - M & M Roofing, Siding, and Windows
JON R.
10/2012
5.0
gutter repair, insulation, remodeling, siding, pressure washing, house painters
+ 4 more
Audie came out and gave an estimate for the work, which was one of the lowest I received, and for a superior siding product. I took a few days to decide on a color palette, and within two weeks the siding was delivered from the manufacturer. A few pieces were slightly damaged in transit, but since the siding panels can be installed in either direction, it ended up not being an issue. Two guys did all of the siding work over a period of 3.5 work days, and then two or three others came out and installed the gutters in a matter of hours. Audie then came back and inspected the work and to pick up payment. I'd definitely recommend them for anyone wanting to upgrade their siding.
Description of Work: Replaced old masonite siding with fiber-cement "HardiPlank" siding Replaced rotted wood and some old insulation and wrapped with a Tyvek-like wrap material Removed an old front porch door frame Replaced a soffit panel and a large piece of damaged fascia Painted trim, fascia, soffits, door, garage doors, and shutters Installed gutters on all sides of the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,600
Response from M&M Roofing, Siding & Windows
Thank you for the nice review and picture!! I hope you are enjoying your new Hardie siding and gutters. Thank you for choosing us!! Doug Moncure - Owner - M & M Roofing, Siding, and Windows
Jeff M.
09/2012
5.0
house painters
+ -1 more
They responded within a couple of days but I did not get a quote on the spot. Their quote was for about $3100.00.
Description of Work: I got a quote from M&M Roofing Siding & Windows for exterior painting.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from M&M Roofing, Siding & Windows
Thank you for the opportunity! Should you decide to have us do the work , I will be personally calling you to make sure you are happy with our service. Doug Moncure - owner - M & M Roofing, Siding, and Windows
MARGARET M.
09/2012
5.0
remodeling, siding, pressure washing, house painters
+ 2 more
Great experience! Initially gave suggestions for keeping overall price reasonable. Started as scheduled and worked through until job was completed (except Sunday). Paid attention to detail and made repairs as needed. Cleaned up daily. Quickly dealt w/ any issues that arose.
Description of Work: Removed and replaced damaged exterior siding. Added Hardiplank trim to base of siding and around openings (doors, windows). Removed window from one wall and replaced w/ interior drywall and exterior insulation, siding. Power-washed and painted all affected areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Sharon W.
08/2012
5.0
roofing
+ -1 more
Everything went excellent and they cleaned up well. They always showed up on time, the entire crew was good. The owner even called a couple weeks after the work was done to see if we have any problems.
Description of Work: They replaced my roof, trim, and repainted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from M&M Roofing, Siding & Windows
It was great to speak to you on the phone the other day, it is always nice to hear when our customers are happy with our service! Thanks for making the review and thank you again for your business!! Doug Moncure - owner - M & M Roofing, Siding, and Windows
Judith A M.
07/2012
4.0
roofing
+ -1 more
M & M Roofing Siding & Windows just did our big roof. They are going to be coming out and giving an estimate on the roof for the sun room. They did a wonderful job on our big roof. They have taken measurements for the sun room, so, we are waiting to here back from them on how much their bid is. We had a flashing problem around the chimney and they came out right away and fixed it. They cleaned up after themselves. I will use them again.
Description of Work: I hired them to put the big roof on. They will be coming out and giving an estimate for our sun room roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from M&M Roofing, Siding & Windows
Thanks you for your review. I hope we can earn the sun room business and get a chance to raise our grade to an A! I f we do, I will be calling to make sure you are happy with our service! Doug Moncure - owner - M & M Roofing, Siding, and Windows
Amy H.
07/2012
3.0
roofing
+ -1 more
First obtained estimate and met Audie Brower. Very professional and courteous. Initial estimate was for metal roof. Became clear that I could not afford metal roof. Accepted bid on shingle roof. Audie brought me colors of shingles to look at touch and feel. I emailed my color. Audie emailed me contract. I signed and date was set. Shingles were delivered day before. Audie called that night and said wrong color had been delivered and we would have to reschedule. What he didn't say was that the contract I had signed had wrong color and I had missed it. My bad...When the men arrived, I was asked to move my car. Gathered up tools for possible limbs that needed to be trimmed. Specifically wanted tree painted if limb was trimmed. All men were on the roof. Got their attention and explained where everything would be. NO one answered or responded. I finally gave a thumbs up and and got a response of a thumbs up. As I drove off, decided maybe nobody spoke english. My 17 yr old stayed home for the day. One of the men came to the door requesting water. He immediately got him water and was worried he was having a heat stroke. Called me wondering if he should call 911. I said to let his co-workers take care of calling 911 if he needed it. I later thought about the fact that I had a water faucet and hose at the door and I don't know why he didn't get water and cool himself off. I was not able to inspect the roof til the next morning. The roof looked good as far as I could tell with the exception of the flashing around my chimney. However my yard was a wreck. Metal tabs and screws in my back yard. I have 5 dogs that use that yard. I also found shingle trash in my goats water bucket and trash in his pen. The men had used my lawn furniture to stand on and had moved my plant in front of the pet door to block my pets. Could have just knocked on the door and asked my son to block the door. Audie called and before I even let him explain why he was calling I complained about my yard and he advised the men were not done. They would be back to clean up the yard. A man and his son showed up and did clean up. Audie had explained that the men were afraid of my goat. I explained that I thought the flashing around the chimney did not look right. When Audie came by to pick up check, he looked at the flashing. Advised someone would be back to fix the flashing on Saturday. It is Sunday, raining, and flashing not fixed yet. Will be calling Audie in the a.m. I'm sure he will get someone out to fix it. Audie was great. However I would have preferred someone on sight that was "in charge". I think they should have the tools they need to do the job and not use my lawn furniture and be able to communicate their needs to the person in the house. Also would have preferred they cleaned before they left for the safety of my animals. Thank goodness no one was hurt.
Description of Work: Remove old roof. Put on new roof with radiant barrier.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$11,500
Response from M&M Roofing, Siding & Windows
Thank you for your review. I will make sure Audie gets a chance to look at you review. He can use it as an opportunity to improve our service!! Doug Moncure - owner - M & M Roofing, Siding, and WIndows
Anne B.
06/2012
5.0
roofing
+ -1 more
I was very happy with them. They rescued me from another bad roofer. I would give them an A across the board.
Description of Work: M&M Roofing, Siding & Windows repaired my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from M&M Roofing, Siding & Windows
Thank you for your kind review. It is always nice to get the good grades across the board! Doug Moncure - owner - M & M Roofing, Siding, and Windows
Ken B.
02/2012
4.0
roofing
+ -1 more
We didn't like the response time. They said they were going to start at a certain time and they didn't. My husband had to keep contacting them to get them started. They were very slow. We didn't have that good of an experience with them. The price was reasonable. We haven't had any trouble with the roof.
Description of Work: They replaced our roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
$4,500
Response from M&M Roofing, Siding & Windows
So sorry for the delay in getting your project started! I really prefer to get the good grades, but your comments will help us improve our service. Thank you for your review!!! Doug Moncure - owner - M & M Roofing, Siding, and Windows
Mark R.
11/2011
5.0
gutter repair, roofing, siding, house painters
+ 2 more
They Completed the work in about a week. They cleaned up every day and responded immediTely when I had a question. Very satisfied.
Description of Work: Metal roof, Hardi siding, painting and gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$31,000
Response from M&M Roofing, Siding & Windows
Thanks for the opportunity to serve you and we hope to do so again soon. Tell your friends and neighbors in your about us and thanks again for the great comments! Gary Loyd, M&M Roofing, Siding & Windows
Leslie B.
10/2011
2.0
roofing, replacement windows
+ 0 more
I've had a terrible experience with M&M Roofing. I had a repair that had to be done 4 separate times, and the last time, the technician who came out correctly diagnosed and fixed the issue. In the meantime, the roof leak that could not be repaired has led to a rotting ceiling in my garage. Gary offered to repair that, for a price, and I passed on that opportunity. I paid for the first two rounds of repairs, and then the last two were repairs to repair the initial repair. I was not charged for those. After my initial repair in October of 2009, Gary was unresponsive to my calls. I would have to call repeatedly to get him to answer/call me back. He would say he'd come out and then never show up, he'd get testy and impatient when I tried to reschedule. The entire process took more than 18 months to resolve, and it was not resolved to my satisfaction in any way.
Description of Work: I had a roof leak in my garage. The leak was attributed to dormer windows above the garage. Gary replaced windows and flashing, but the flashing had to be redone three times before it worked. During the period of time I waited for Gary to come back and fix the problem, the roof leak persisted and the ceiling in my garage is now rotted through.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$1,500
Julie K.
09/2011
5.0
replacement windows
+ -1 more
It went well, The installer was very professional and courteous and took pride in his work. The estimator was responsive and helpful. They began the installation promptly when they said they would. In the middle of the job, they discovered the factor had erred in sizing the windows ordered, so replacements for 3 windows had to be re-ordered, which meant the installation was extended by a week. The windows look fine and are a big improvement over what I had.
Description of Work: I hired them to replace all 12 windows in a 40 year old house with double-paned, vinyl windows.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,100
Response from M&M Roofing, Siding & Windows
Thanks for the great report! We're pleased your project went smoothly. From start to finish, our staff and crews work hard to make things easy for you. I'm certain your new windows will keep your home protected and well insulated.When you need more home improvements, I hope you will call us first! Gary Loyd, M&M Roofing, Siding and Windows
Tracy P.
09/2011
5.0
siding
+ -1 more
Linn had to search to find matching siding, no easy task, but he was able to locate some in a town 30 miles away. He came by the house on Friday to deliver the supplies that his crew would need for an early start the next day. Since I needed sheet siding, caulk, paint, trim, and framing materials, it was a solid delivery of product. The crew came about 8am Saturday morning, start day. I came out and said hello, but they didn't need me to tell them what to do, Linn had already discussed it with them. They unloaded their ladders, power washer, etc. and got right to work on the damaged sections. I had two sides that had no damage, so while most of the team was working on the damaged areas, one of the crew was powerwashing the undamaged sections. Every time I went out to check and see if they needed anything, I was seeing how efficient and professional they were. Over the course of the first day, they had deck cut back and the header out, damaged facia, trimwork and siding off and were working on replacing the damaged framing. By the end of the first day, they had everthing done on three sides, with only one side to prep. They stacked the supplies neatly, swept up and cleaned everything up-even power washed my patio. Linn had been by at least once (probably more) to make certain everything was proceeding smoothly. We had already agreed that the two days this job was going to take were going to be Saturday and Monday, because I had to be away on Sunday. Monday morning, they were back again around 8am to finish. Because of the low humidity and high heat, painting both coats were possible in one day. They finished the siding install and trimwork and the next thing I knew, they were covering all the doors and windows with plastic to protect them from paint and overspray. One additional touch, they covered our vehicles in the driveway just in case overspray blew that way. I have to admit, I was inside for virtually all of this, because I do not like heat. I don't know how they did it. Both days they were here, I bought the guys pizza and a few gallons of tea and water because I really couldn't do anything about the heat, but I could at least let them know I appreciated the hard work they were doing. I came back outside around 4pm and they were literally done. They were taking off the plastic and putting away their ladders and tools while one of the guys was powerwashing my sidewalk and area around my front door. I shook everyones hand and was amazed at how incredible everyting looked. The siding matched wonderfully, and everything Linn and I discussed looked great. The paint made my whole house new, and I want Linn and his crew to do my roof when I need it replaced. I had to work the rest of the week, but Linn is meeting me tomorrow for the final walkthrough. He never asked for money up front, or half up front, he is getting paid when we meet tommorow. I am completely satisfied, and I can only say, call this company if you need quality work by a quality crew who understands the real needs of their clients.
Description of Work: I have a 2-story house built in 1983. Living in San Antonio, TX, much of the homes that were built during that period have sheet siding which I believe is masonite. Last year, I started to have holes develop in the siding, including one extremely noticeable (and embarrassing) one right above my front door starting a couple of feet below the roof that developed into a verticle gash that looked like my house had been opened up with a can opener. The other hole was near the top of my chimney, which was about 9" across by the time I noticed it. In addition to the holes, I had some rot in the siding taking place near the foundation in a couple of areas, some soffit damage, and some trimwork which was rotting. In general, between the damage and the fact that it was time to caulk and paint, it got to where I didn't even want to look at the outside of my house, and I definitely did not want my friends coming over. It turns out, the holes were caused by water running down behind the masonite when it rained. This was caused by my flashing being incorrectly installed by whoever the prior homeowner contracted with to replace the roofing. (Live and learn) Before any one wonders; yes, I had a home inspection and it was not noted on the report and it was never mentioned. Since we are in an extreme drought, the holes didn't widen any more, but I had to get this taken care of. I started setting aside money before I even called my first compnay to come in with an estimate. After calling a few companies and getting nowhere (one company wanted to sell me hardiplank which would have cost approximately $15k and the other company didn't want to fix what was damaged behind the siding), I signed up for Angie's list and found M&M Roofing, Siding & Windows. I called and talked with an amazing professional named Linn LeGrant. After explaining my situation, I set up an appointment for him to come out the next day. This was in June 2011. He came out, looked at everything, pointed out what I hadn't noticed (the rot near the foundation and some of the trim) and spent over an hour talking over options. Since my house is valued at approximately $105k, I did not want hardiplank at $15k, that would have been ridiculous. I wanted my problem fixed at a reasonable price, and the option I chose was a reasonable and affordable one for me. Linn wrote up an estimate to remove and replace the rotten siding and exposed framing, remove and replace damaged facia and trim and remove and dispose of all guttering. He was also going to correct the flashing issue so that it wouldn't happen again. In addition to the damaged areas, the estimate also included prepping and powerwashing entire house including overhangs, paint entire house with 2 coats of 100% premium acrylic exterior paint-Sherwin Williams Superpaint in Satin, two colors, siding and trim. Since I did not want to finance this, and I did not want to dip into my savings, I needed a couple of months more to complete the amount needed for the work to be done. When I called in August, Linn came back out, walked the exterior and explained what his crew was going to do and what day. We set up a time, (which was over the hottest weekend on record for August, with temperatures soaring up to 110 degrees.) I asked about a deck that I wanted to remove, and asked if they could remove the header and replace the siding behind it. I would take down the deck, but I didn't want to replace it in that location. He was fine with that, the only thing he had to charge was for was cutting the deck back, removing the header, and the additional siding that needed to be replaced behind the header, all of which increased my estimate by only $200.00.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
Response from M&M Roofing, Siding & Windows
We love hearing your comments and always want to learn from our customers reviews. Thanks for the kind words and concerns. Your new siding will help keep your home looking beautiful for years to come. Tell your San Antonio area friends and remember to call us again! Linn LeGrant, SA Service Professional, M&M Roofing, Siding & Windows’
Anita S.
08/2011
5.0
siding, replacement windows
+ 0 more
They did a meticulous job on my home and were willing to do more then just what I asked for. They give me some free advice on how to approach certain issues in my bathroom that saved me money. Everyone was polite and courteous and pleasant.
Description of Work: Replaced outside siding with Hardie Board. Replaced dry rot wood in bathroom attached to said wall Put in glass block window in bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,320
Response from M&M Roofing, Siding & Windows
Thanks for the kind words! We appreciate your business and would love to serve you again. Doug Moncure, Owner, M&M Roofing, Siding & Windows
Hugh T.
08/2011
5.0
roofing
+ -1 more
very good experience, but they are expensive
Description of Work: I had them replace my roof. I was very happy with the service. They were on time, did a great job. After the job was done, I talked to some neighbors and discussed what I had paid, I found out I could have done it at a much lower price.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$14,000
Response from M&M Roofing, Siding & Windows
I am glad to hear we were able to provide you excellent service. We pride ourselves in being one of the best. I hope in the future if you need any other home improvement projects you will keep us in mind and let us give you the fair priced estimate. Doug Moncure, Owner, M&M Roofing,Siding & Windows.
Luis D.
08/2011
5.0
roofing
+ -1 more
They were pretty responsive and called me back the same day that I called them. He went out there the next day without my having to be there and faxed me the estimate. He went back and did the work when I asked him to do it and completed it in a day. He had said that it would take about 8 hours but it took them 12 hours and they were there that day until it was done. They were pretty thorough and cleaned up quite well. I was not expecting them to put in the brand new flashing but they did it. After they opened up the shingles, they found out that the previous people that did the work had put in flashing that was not white enough, and so they put in much whiter flashing in there. Their price was a little bit more than the other two people that I contacted. I was just happy with them and I certainly would recommend them to other people.
Description of Work: M & M Roofing Siding & Windows did roofing work for us. They replaced all the metal at the corners. They put in new flashings around the plumbing and everything else.
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Service Categories
Roofing,
Siding,
Windows,
Gutters,
Exterior Painting,
Doors,
General Remodeling,
Pressure Washing,
Insulation,
Decks and Porches,
Skylights,
Deck Maintenance
FAQ
M&M Roofing, Siding & Windows is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
M&M Roofing, Siding & Windows accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, M&M Roofing, Siding & Windows offers free project estimates.
Yes, M&M Roofing, Siding & Windows offers eco-friendly accreditations.
No, M&M Roofing, Siding & Windows does not offer a senior discount.
No, M&M Roofing, Siding & Windows does not offer emergency services.
Yes, M&M Roofing, Siding & Windows offers warranties.
M&M Roofing, Siding & Windows offers the following services: Install roofs, siding (including James Hardie products) & windows, gutters, painting interior & exterior, foundation, repair sheetrock, make room additions & roof replacement.
Plumbing, flooring, countertops, HVAC and electrical work