M&M Roofing, Siding & Windows

4.7(
218
)

Roofing, Siding, Windows,

... +10 more

About us

We specialize in home improvement including roofing, siding, windows, doors and radiant barriers, as well as installation and repair of shingles, gutter, and exterior painting. We will contact you quickly, meet with you personally and discuss your needs to make the best decision for your project. The individuals that we send to your home are Service Professionals. All of our Service Professionals work in certain locations around the city. Working by area allows them to always be close to your current home project for any need that should arise. Our Service Professionals are involved in each project from start to finish. The person that estimates your project is the same person who arranges the material delivery. He is also the same person that hand-picks the crew for your job and interacts with them throughout the process of performing your job. The Service Professional is responsible for checking that the project meets the result promised you by him in the initial appointment. They are not just salesmen; they are in charge of guaranteeing your satisfaction with our service. Finally, upon completion of your home improvement project, the owner of our company, Doug Moncure makes a personal phone call to follow-up on our work and ensure that you’re satisfied.

Business highlights

41 years of trusted experience

Services we offer

Install roofs, siding (including James Hardie products) & windows, gutters, painting interior & exterior, foundation, repair sheetrock, make room additions & roof replacement.

Services we don't offer

Plumbing, flooring, countertops, HVAC and electrical work

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7218 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
3%
2
3%
1
7%
Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Write a review

Filter reviews by category

Showing 201-218 of 218 reviews
Jack P.
12/2014
1.0
roofing
  + -1 more
No response. See above.
Description of Work: I requested an estimate from them thru the BBB website link to their website. It took several days (3-4) before I got any response, and it came in the form of an emailed generic quote with no details or scope of work. Only a price. I replied back and requested a formal estimate the next day. Five days later I got a call from the salesman saying he had been busy and would get back to me right away.I waited 6 days without hearing anything, so I sent an additional email asking if they were ever going to give me the estimate, or was he too busy for a small job such as mine. Still no response. Poor business practice. Will not do business with this company.
Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$651
Response from M&M Roofing, Siding & Windows
It was good to speak with you on the phone the other day concerning this issue. Thank you for accepting my apology for our confusion in getting you the quote the way you requested. Doug Moncure - Owner - M & M Roofing, Siding, and Windows
Grace N.
10/2014
5.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: repaired roof leak - went very well
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from M&M Roofing, Siding & Windows
Thanks for the good review. It was good to hear that your roof leak got resolved. Doug Moncure - Owner - M & M Roofing, Siding, and Windows
Phillip V.
10/2014
5.0
roofing, replacement windows
  + 0 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from M&M Roofing, Siding & Windows
Thanks for taking the time to review our service to you. Doug Moncure - Owner - M & M Roofing, Siding, and Windows
Elizabeth W.
10/2014
5.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: Excellent responsiveness although cleanup only gets a B. Still give them an A overall.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from M&M Roofing, Siding & Windows
Thanks for the good review! We will be working harder on that clean up. Doug Moncure - Owner - M & M Roofing, Siding, and Windows.
Melinda G.
10/2014
5.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: M & M installed a new roof and gutters on our home earlier this year. Ask for Chris Traweek he was awesome took care of everything - very professional. I would definitely use him/them again and recommend them to all my friends.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,000
Response from M&M Roofing, Siding & Windows
Thanks for the great review. I will pass it along to Chris! Doug Moncure - Owner - M & M Roofing, Siding, and Windows.
Melanie M.
10/2014
5.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: Replaced my roof
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from M&M Roofing, Siding & Windows
Thanks for taking the time to review our service to you. Doug Moncure - Owner - M & M Roofing, Siding, and WIndows
Maria B.
09/2014
5.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: They evaluated my roof and took pictures. He determined that at this time the leak in my ceiling is not related to any roof problems. I will continue to monitor and if it leaks again I will call.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from M&M Roofing, Siding & Windows
Thanks for the good review of our company. Keep an eye on the problem and let us know if we can be any further service to you. Doug Moncure - Owner - M & M Roofing, Siding, and WIndows
Susan H.
08/2014
4.0
roofing
  + -1 more
unknown
Description of Work: They completely replaced our roof after our roof was damaged from hail. |I contacted them several times through Angie's list and after some delays, I was finally able to meet with Chris who came out to our house, did the inspection and quoted us a price. I liked that Chris was not only the one providing the bid, but was also going to be in charge of the work crew. They came out, did the work in one day and it looks really good. Much improved over the previous roof!
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$6,200
Response from M&M Roofing, Siding & Windows
Thank you for taking the time to review our service. It was good to hear that you were happy with your new roof and the service that Chris provided! Doug Moncure - Owner - M & M Roofing, Siding, and WIndows.
David and Carolyn B.
06/2014
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: A complete roofing job and gutter and drain system, etc. |Audie Brower, Area Manager, walked us through the entire process from the beginning to end. The installation crew were efficient, timely, and polite. |I have already recommended them to my son, and would strongly recommend them to anyone...........they do what they say they are going to do, when they say. Thanks Audie.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Response from M&M Roofing, Siding & Windows
Thank you for the great review! Glad to hear that you were so happy with our service! Doug Moncure - Owner - M & M Roofing, Siding, and Windows.
Jim F.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Installed radient barrier and a ridge vent. Arrived on time and finished sooner than there estimated time
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from M&M Roofing, Siding & Windows
Thanks for the good review. I hope you enjoy your radiant barrier and the energy savings! Doug Moncure - Owner - M & M Roofing, Siding, and Windows
JOSEPH A.
05/2014
5.0
roofing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from M&M Roofing, Siding & Windows
Thanks for taking the time to review our service. Doug Moncure - Owner - M & M Roofing, Siding, and Windows
Della K.
04/2014
5.0
roofing
  + -1 more
unknown
Description of Work: Replaced 44 windows and two doors. Stucco added around windows in rear. Replaced rotted wood in one window. Love the new windows and clean look. Very happy with the work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from M&M Roofing, Siding & Windows
Thanks for the kind review and congratulations on the new windows. Replacing your windows is a very valuable, energy saving, home improvement and we are seeing more and more homeowners making that investment in their homes. Doug Moncure - Owner - M & M Roofing, Siding, and Windows
Anita S.
03/2014
5.0
roofing
  + -1 more
unknown
Description of Work: They replaced siding on one side of my house, replaced two windows to energy windows, painted softit, power washed the stone front, and some masonry work on a outside window sill
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from M&M Roofing, Siding & Windows
Thank you for the good review of our service. It was good to hear that you were happy with the job! Doug Moncure - Owner - M & M Roofing, Siding, and Windows
Jennifer D.
03/2014
5.0
roofing
  + -1 more
Smooth as a baby's butt!
Description of Work: Replaced our roof, vents. What they did has saved us 100's in our monthly electricity bill. They were clean and polite. Besides all the pounding I wouldn't have known they were there.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Response from M&M Roofing, Siding & Windows
Thanks for the good review of our service. Glad to hear that you were happy! Doug Moncure - Owner - M & M Roofing, Siding, and Windows.
pieter W.
12/2013
5.0
roofing
  + -1 more
No issues
Description of Work: Minor roof repair
Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from M&M Roofing, Siding & Windows
I have personally checked into this client's issue and found that there was an issue on our end of failing to get this client's contact information to our representative in the field. I understand that our representative has made contact with you now and has an appointment to come visit with you about your home repairs. So sorry about the disconnect between our office and our representative and thank you for allowing us the opportunity to make it right. I hope that we can earn your business and receive a positive review of our services. Doug Moncure - Owner - M & M Roofing, Siding, and WIndows
Stephanie B.
11/2013
5.0
roofing
  + -1 more
Great
Description of Work: nothing I have never meet them.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from M&M Roofing, Siding & Windows
I hope that we have the opportunity to serve you in the future! Doug Moncure - Owner - M & M Roofing, Siding, and Windows
Della K.
10/2013
5.0
roofing, replacement windows
  + 0 more
unknown
Description of Work: Removed old roof, replaced rotted wood, upgraded insulation and venting in attic, applied solar barrier in attic, removed all debris Replaced 44 windoows
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40,000
Response from M&M Roofing, Siding & Windows
Thanks for taking the time to review our services and thank you for your business! I hope you will enjoy those lower energy bills that come along with replacing all those old windows! Doug Moncure - Owner - M & M Roofing, Siding, and Windows.
Wayne E.
01/2012
3.0
roofing
  + -1 more
I would not use them again.
Description of Work: No services performed.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from M&M Roofing, Siding & Windows
I contacted the customer after I saw this review. I told him that I was unable to recall any problems on his roof project and asked if he would discuss the problem with me. He stated that there was nothing wrong, that there had been a very heavy rain the night before and there were "no leeks" so the job must have been pretty good. I asked if there was anything we could do to make him feel better about having done business with M&M, and he restated what he said before. At M&M we strive to make sure that each of our customers are satisfied with our products and services. However, if we cannot identify a problem, we cannot fix the problem.

Contact information

2021 Guadalupe St Suite 260, Austin, TX 78705

http://www.mmroofsidingaustin.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Roofing,
Siding,
Windows,
Gutters,
Exterior Painting,
Doors,
General Remodeling,
Pressure Washing,
Insulation,
Decks and Porches,
Skylights,
Deck Maintenance

FAQ

M&M Roofing, Siding & Windows is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

M&M Roofing, Siding & Windows accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, M&M Roofing, Siding & Windows offers free project estimates.
Yes, M&M Roofing, Siding & Windows offers eco-friendly accreditations.
No, M&M Roofing, Siding & Windows does not offer a senior discount.
No, M&M Roofing, Siding & Windows does not offer emergency services.
Yes, M&M Roofing, Siding & Windows offers warranties.
M&M Roofing, Siding & Windows offers the following services: Install roofs, siding (including James Hardie products) & windows, gutters, painting interior & exterior, foundation, repair sheetrock, make room additions & roof replacement.
Plumbing, flooring, countertops, HVAC and electrical work

Contact information

2021 Guadalupe St Suite 260, Austin, TX 78705

http://www.mmroofsidingaustin.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM