Lowe's

Hardware & Home Improvement Stores, Windows, Flooring Sales and Installation,


Services we offer

Hardware & home improvement stores.

Reviews

4.429 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
24%
3
0%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.4
responsiveness
4.4
punctuality
4.4
Showing 1-25 of 29 reviews

Shovan K.
02/2017
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ruth Ann D.
11/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

JUANITA B.
09/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: Home improvement
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda W.
09/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: I purchased wall light fixtures from Lowe's and am quite satisfied with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro

Diane G.
07/2015
4.0
home improvement stores
  + -1 more
They have good merchandise with reasonable prices, however there seems to be some sort of staffing issues. I have difficulty finding anyone to answer my questions or help me locate items. Maybe they are understaffed.
Description of Work: This Lowes is near my home, so I shop there pretty often.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
2.0

$20

reza A.
05/2014
5.0
plumbing
  + -1 more
The way the plumbing was connected was giving us issues, and so they had to redo the plumbing in the house. I went to them and I was happy. Their price was reasonable.
Description of Work: I used Lowe's. We purchased a new dishwasher from them, and they installed it, but there was water leaking after that, and they had to come and redo the plumbing and the fixed it very efficiently, and quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

carol D.
12/2013
5.0
home improvement stores
  + -1 more
Would love to get another one for such a great price!
Description of Work: Gift card received from Lowe"s.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Jeffrey H.
09/2013
5.0
home improvement stores
  + -1 more
I have been doing a lot of home improvement projects myself and I go there for all the tools. I like their online ordering system. They have the order ready for me when I get there. It makes it easier to get in and out.
Description of Work: I use them primarily for supplies.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon W.
04/2013
5.0
appliance sales
  + -1 more
We were really pleased with them and they were contractors with Lowe's. It was a good sale. We got it installed it for free. It's been awesome and we are very pleased with it. The price was lower because it was on a sale. It was a good price. The person that installed it was very competent and on time. He did a good job. He was courteous. We were impressed. When we bought the house the dishwasher was never installed right so I guess that's why we were so impressed. They had to delay installing it because they had sold so many dishwashers at a lower price. They told us that, and we knew that's what is going to happen. They called at the time they said they would. It was two weeks that it was delayed. It would have been a problem if our dishwasher wasn't working and it was working but it wasn't just working great.
Description of Work: We used Lowe's to purchase a new Bosch dishwasher and they installed it for free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Scott S.
04/2012
4.0
home improvement stores
  + -1 more
I use them because they are the closest to my house. They didn't have a couple of products so I had to go to another place to purchase them. The quality of the service that they provide has been very good. My overall experience with them has been okay.
Description of Work: I go to Lowe's for buying hardware and home improvement materials. During my last visit I bought some landscaping materials from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

JAMES J.
03/2011
5.0
home improvement stores, replacement windows
  + 0 more
It cost me $15000 to get the windows done. They were very good. The basic salesmen made me feel comfortable to use them. I would recommend the quality of their work.
Description of Work: I got some windows done by Lowe's in January.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

CYNTHIA G.
06/2010
4.0
custom cabinets
  + -1 more
Everything went well. They cabinets are craftmade. They are good quality. The design service was free. The woman that I worked with was extremely nice, hard working, and diligent. I feel that she wasn't well-trained so it took a lot of my time to sit with her to figure out exactly what we needed.
Description of Work: I bought my kitchen and bathroom cabinets here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Abbey M.
06/2010
2.0
garage doors
  + -1 more
The Lowe's price for Wayne Dalton garage doors is about half what you pay from a garage door installer. I spent two hours in the store with the sales rep before he finally told me I would have to come back the next day to complete my order. No color samples or brochures for the doors were available and the colors shown on the website ended up being completely inaccurate. Lowe's did not carry the garage door opener I wanted to go with the doors. The rep told me I could purchase the openers on my own and have the installers put them in. The day before installation was to take place, I brought this up to the installer, who informed me that he could not install the openers due to a non-competition contract with Lowe's, and that having them installed by anyone else would void my Lowe's installation warranty. Lowe's was completely unwilling to work with me to find a solution to this situation. I ended up canceling installation services through Lowe's and contracting on my own to have the doors and openers installed. All in all, the Lowe's service was unprofessional and lousy. They should get brochures and color samples for the doors they sell, and they should be up front about what they can and cannot provide to customers.
Description of Work: Special order garage door installation

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$3,000

MICHAEL M.
04/2010
4.0
flooring contractor
  + -1 more
They went really well. The salesman, Jay, was very helpful. He offered a lot of information and guidance. The company worked with us on the price. They tried to find ways to cut costs. We were very pleased with their quality. We will use them again in the future.
Description of Work: We used Lowes, last fall. They installed some wood flooring for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason B.
07/2008
1.0
doors
  + -1 more
This company screwed up the installation, so they refunded the $200 they charged for the installation. I had to wait several times because the installer never showed up when he promised. Then after he installed the door, he cracked the wood on the frame and he forgot to tell me he disabled our alarm. I wouldn't hire this company to hang a picture.
Description of Work: I had this company install a new front door.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

DEBBIE E.
08/2007
5.0
flooring contractor, ceramic tile
  + 0 more
Excellent workmanship to install carpet and tile. There was a box of broken tile which had to be reordered and delayed installation by a couple of days. The sales specialist kept in communication with me as did the installer all along the way.
Description of Work: Installed tile and carpet in den and utility room. Service was excellent. The workers were courteous, prompt and cleaned up after their work. The salesman at this Lowe's, Josiah Mace, was outstanding in his knowledge of flooring, his professional attitude, and willingness to help and listen to my concerns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

06/2006
5.0
garage builders
  + -1 more
I had loved their work every time I've used them. I loved my shed they built for me. I used it for my horse's saddles and things. It was made to look like an old fashioned barn and it was fabulous. The couple that Lowe's sent out to install the shed was very nice and got the work done in one single day and man was it a hot one.
Description of Work: They built a 15-foot by 15-foot shed with a sunroof. It was pressed wood and wood trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

PHILIP V.
06/2006
5.0
carpet installation
  + -1 more
They done a fantastic job at installing our carpeting, all the rooms they done look extremely good and we were extremely satisfied with them. They did a great measuring job when they came out, so when they did put in the carpeting everything fit perfectly. And their price was very competitive with the other companies that we actually contacted.
Description of Work: They installed carpeting in 2 big bedrooms and also in our hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

RHONDA C.
06/2006
4.0
replacement windows
  + -1 more
The experience started out rough but it was good at the end. We had a few problems with them saying that they could do things that as it turned out they couldn't do. They did end up giving us some money off so we were happy with that. All of our windows look great.
Description of Work: They installed 34 windows through out our home. They also put on a vinyl wrap around them as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

JOE M.
06/2006
5.0
home remodeling, custom cabinets, countertops
  + 1 more
I went out to Lowes and picked out cabinets and countertops for my 15x17 square foot kitchen. They had a lot to choose from and they arranged for the sub contractor to install them. Everything went okay and I was happy with the service they provided me with.
Description of Work: They installed new wood kitchen cabinets and Corian countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

RICHARD B.
06/2006
5.0
doors
  + -1 more
I went to Lowes and bought 2 doors to my liking and they sent Seth to install them. He was on time, very personable, and did quality work. He was a good craftsman and did a fantastic job on the doors. I had these doors installed before I sold my home and built a new one.
Description of Work: Seth installed 2 exterior doors for me on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

DAVID R.
06/2006
5.0
ceramic tile, flooring contractor
  + 0 more
The tiling they put in looks great. They are all in line with one another. Everything went really good with the installation. It took them about three days to finish the job and I was very happy with that. They took their time and did the job right.
Description of Work: They tore up the carpet in our living room and one bedroom. They installed ceramic tile in those two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

06/2006
5.0
carpet installation
  + -1 more
I have nothing to complain about from Lowes or the subcontractors. They both did excellent. The quality of carpet, padding, and the work performed was good. The men were very friendly to us, and we really liked that about them. We would be happy to recommend this company to others.
Description of Work: They installed carpet in 2 bathrooms, half floor in each room, 3 bedrooms, a dining room, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

BRANT W.
04/2005
5.0
window treatments
  + -1 more
THE SALESPERSON, COOPER, THE PERSON WHO MEASURED MY WINDOWS, AND THE INSTALLER WERE ALL VERY HELPFUL AND PROFESSIONAL. AFTER PURCHASING MY NEW HOUSE, THEY WERE MANY THINGS TO DO. I DID MANY THINGS WITH LOWE'S, INCLUDING MY BLINDS. THEY WERE ALWAYS PROMPT. THEY CALLED BACK IF NEEDED, AND FIXED THINGS THAT WERE INCORRECT. I WOULD DEFINITELY USE THEM AGAIN AND RECOMMEND THEM TO OTHER PEOPLE.
Description of Work: I PURCHASED HUNTER DOUGLAS 2 1/2 INCH BLINDS. COOPER, A WONDERFUL SALESPERSON AT LOWE'S, ASSISTED ME IN THE SALE AND HELPED SET UP THE INSTALLATION PROCESS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

BRANT W.
04/2005
5.0
garage doors
  + -1 more
I WAS VERY, VERY PLEASED WITH THE WORK THE PEOPLE AT LOWE'S AND THE INSTALLERS DID. WHENEVER SOMEONE SAID THEY WOULD CALL BACK, THEY DID. WHICH IS VERY RARE THESE DAYS. THE INSTALLERS WERE ON TIME, INSTALLED THE OPENER IN A TIMELY FASHION, AND WERE VERY PROFESSIONAL.
Description of Work: PURCHASED A GARAGE DOOR OPENER FROM LOWE'S AND THEY HAD SOMEONE COME TO MY HOUSE AND INSTALL IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380
    • 1(current)
    • 2

Contact information

13201 Ranch Road 620 N, Austin, TX 78717

www.lowes.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardware & Home Improvement Stores,
Windows,
Flooring Sales and Installation,
Carpet Sales and Installation,
Doors,
Appliance Sales and Installation,
Garage Doors,
Ceramic Tile,
Cabinet Making,
Kitchen and Bath Remodeling,
Window Treatments,
Garage and Shed Building

FAQ

Lowe's is currently rated 4.4 overall out of 5.
No, Lowe's does not offer free project estimates.
No, Lowe's does not offer eco-friendly accreditations.
No, Lowe's does not offer a senior discount.
No, Lowe's does not offer emergency services.
No, Lowe's does not offer warranties.
Lowe's offers the following services: Hardware & home improvement stores.

Contact information

13201 Ranch Road 620 N, Austin, TX 78717

www.lowes.com