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Lion Windows

Windows, Doors, Siding,

About us

Lion Windows is an Austin-owned company with combined experience of half a century providing the highest level of service in the industry. We take an individualized approach to all of our customers’ projects, regardless of scale or budget. Our knowledge of windows and doors and installation expertise is unrivaled in Central Texas. Our comprehensive portfolio of window brands cover all options from mid-tier windows, to high-end windows, to ultra luxury custom windows.

Business highlights

Eco Friendly

Services we offer

Window and Door Replacement Roof Replacement.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.2
punctuality
4.2
Showing 1-9 of 9 reviews

Nate S.
11/2022
5.0
replacement windows
  + -1 more
I am very happy with the work that the Lion Windows team has done! It took a while for the windows to be ready to install, but this seemed to be due to supply chain / manufacturer delays. Once they were ready, the team worked quickly to install them on my house within one day and I immediately noticed the improvement that the new windows had for noise and heating/cooling. The new windows gave my house a much needed facelift as well. There were some manufacturing defects that I noted (some cracked frames, a missing screen, one broken latch) and Lion Windows went above and beyond to work with the manufacturer to get me the parts. When those were ready, they made sure that everything was redone properly. To sum things up, Jaco was upfront with me from the start and made sure things were eventually all correct in the end. The prices were also very competitive and I felt respected and listened to by the team. My only complaint would be on the time it took from start to finish - but I honestly feel most of it was due to all the supply chain challenges of the past few years. I would recommend Jaco and his team to other people if they're looking for a good value window installation.
Description of Work: 9 vinyl replacement windows with dissimilar glass

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$7,750

Neil M.
06/2022
1.0
replacement windows, doors
  + 0 more
Critical: Professionalism, Punctuality, Quality, Responsiveness, Value Services: General door installation, Double pane window installation & replacement, Window installation, General window replacement. OMG! Absolutely stay away from this ultimate Con-Man and Charlatan Mr. Jaco Conradie. It's been over 1-year, money paid upfront, and still have home windows and doors never delivered, unfinished, broken, and almost all rooms in disarray while we wait on with no committed finish date for the end to Mr. Jaco's reign of tribulation and terror. You'll not receive the authentic product you paid for, and in many cases never receive any. Instead, he'll fraudulently try to substitute cheaper inferior products and then once you've caught him dead to rights in the act, he'll persist relentlessly in trying to convince you to accept said inferior cheap products or insist that you can't believe your lying eyes even after you present the genuine product physically sitting beside his counterfeit one. in addition, I could go on and on about the extensive damage done to interior walls, casings, return trim, and exterior stucco that he's never resolved nor reimbursed as for the repairs as he'd promised. Conclusion, if you want cheap counterfeit products together with shody defective installation, replete with multitudes of lies and deception every step along the long and torturous road, then Jaco owner of Lion Windows is your man! More recent updates to follow. Will say for now that I now understand why negative reviews have been posted here in the past and then not too long after removed. It seems that Mr. Jaco Conradie retains a quintessential 'Slip and Fall' lawyer named Mr. Kemp W. Gorthey who apparently specializes in soon after a given new undesirable posting drafting and sending via email deceptive, threat letters, full of fallacious assertions and claims, clearly intended to intimidate and threaten the review poster to remove said post. Frankly speaking, the vast majority of its content can't be viewed as anything other than overt lies and totally disingenuous attempts at spinning actual facts that in reality can never be broken. Silly Jaco with the obviously desperate petty tactics that he resorts to instead of simply delivering that which he's promised and been paid for. Nevertheless, I stand firm in all the truth in this matter (and there's much more of it to soon be revealed), and I shall never allow to be threatened nor intimidated, especially by petty tyrants. Stay tuned everyone because there's much more to come as this journey moves forward. Next addendum here will include the complete test from Mr. Gorthey's nasty little letter followed by my reply back to it.
Description of Work: 47 replacement window and 5 glass center panel patio style entry doors.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$57,000

Response from Lion Windows
Every single item installed in the house of Mr. [Member Name Removed] was the brand and series agreed upon and sold to him. The single instance of brand contention was a PlastPro door. PlastPro’s process is to manufacture a door and then hire out the finishing thereof to third party vendors. These vendors, in turn, affix their stickers containing the unique PlastPro stock number, to the door. It is understandable that someone could get confused by different vendor stickers on a PlastPro door. [Member Name Removed] clearly did, and made the assumption that his door was not a PlastPro door. At this point, Lion Windows offered to order and install a door of his choosing. Instead, we next heard from him through this online posting. After his continued contention, documentary evidence and photographic proof was supplied to Mr. [Member Name Removed] of the door, indeed, being a PlastPro door. The window and door installation work for Mr. [Member Name Removed] was finalized to his satisfaction, except for the door mentioned above (which he rejected) and a few warranty issues that needed manufacturer resolution. Lion has photographic proof of the brands used and integrity of work completed, as well as a punchout list in which Mr. [Member Name Removed] signed off on all items within Lion’s scope and said he felt that the team went “above and beyond.” Lion Windows emphatically stands behind both the integrity of products offered and the quality of our installation workmanship.

Chet M.
03/2021
5.0
replacement windows
  + -1 more
We worked with Jaco to replace 20+ year old windows in our home. Unlike some of the other window installers/companies, Jaco did not pressure us with time-limited offers. His prices were competitive and he carried windows from many manufacturers. Jaco shared his experience working with each manufacturer and the differences between them. Beyond selecting the window type & manufacturer, a good installation crew is key to a successful install. Jaco has one of the top install team in the area; they were very efficient and did a wonderful job installing our replacement windows. Overall we found Jaco to be very professional & responsive to our needs and he followed through to make sure we were satisfied. Given our experience we would highly recommend Jaco and his company!
Description of Work: Window Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Sanjay M.
03/2021
5.0
replacement windows
  + -1 more
If you are looking for a contractor who truly invests time and energy in understanding your windows replacement needs and then tailor a solution that balances quality, features, appearance and cost...then Jaco is your best choice! We evaluated many vendors but Jaco won us over with his sincerity, detailing (compared multiple options) and responsiveness. Then of course is the implementation. Chuck and his crew are second to note. First and foremost, they had assured us they will do a quality job and it was top-notch. Then, they ensured clean-up every day so that it didn’t feel the house was taken over for the project. Also, they pretty fast. Cant recommend enough!
Description of Work: Window Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth G.
03/2021
5.0
replacement windows
  + -1 more
Jaco was responsible for advising me about the multiple types of windows available. He guided me through the technical language and was patient with my questions, clear and honest with his answers. The crew arrived on time and they were respectful about my home and about wearing their masks because of the Covid 19 virus. They were very careful when moving furniture around and left both the interior and exterior areas clean. Once installed, they showed me how the windows work and how to insert/remove the screens. I will certainly reach out to Jaco for future needs of new doors and siding.
Description of Work: Window Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Patrice R.
03/2021
5.0
replacement windows
  + -1 more
My clients enjoy working with Jaco and the window options he provides
Description of Work: Window and Door Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

David C.
03/2021
5.0
replacement windows
  + -1 more
Fantastic work. Reliable and on time these guys were in one day and out the same. No work or Dalits inside and the product they installed was superior. I would highly recommend to anyone looking for professional installation and after sale support. .
Description of Work: Window Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe E.
03/2021
5.0
replacement windows
  + -1 more
I would never have anyone else do new windows or window replacements for me. Jaco and his team at Lion are the best.
Description of Work: Window Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Lucas D.
03/2021
5.0
siding
  + -1 more
They were very honest about the price and they had a lower pricing. They talked to us all the way of the process. I'm very pleased with the service. Everything was great. The communication was great. The integrity and the pricing were excellent.
Description of Work: Siding.
Rating CategoryRating out of 5
Yes, I recommend this pro
$25,000

    Contact information

    108 Wild Basin Rd Suite 250, Austin, TX 78746

    http://www.lionwindows.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    Closed

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors,
    Siding,
    Roofing

    FAQ

    Lion Windows is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    Saturday: Closed

    Lion Windows accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Lion Windows offers free project estimates.
    No, Lion Windows does not offer eco-friendly accreditations.
    No, Lion Windows does not offer a senior discount.
    No, Lion Windows does not offer emergency services.
    Yes, Lion Windows offers warranties.
    Lion Windows offers the following services: Window and Door Replacement Roof Replacement.

    Contact information

    108 Wild Basin Rd Suite 250, Austin, TX 78746

    http://www.lionwindows.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    Closed