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LABORATORY COMPUTERS

Computer Repair

Reviews

3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.5
value
3.8
professionalism
3.5
responsiveness
3.3
punctuality
4.0
Showing 1-4 of 4 reviews

Sarah R.
10/2011
3.0
computer repair
  + -1 more
I did not have a good experience with them. We had a virus and had to take it in. We needed as much as the information saved as possible and had very particular files that we told them about. We even told them where they were. When they wiped out the drive they didn't take everything the way they were supposed to migrate the information as they said they would. We lost a lot of photos because of miscommunication. I was not pleased. They were not sympathetic. I will not use them again.
Description of Work: I used Laboratory Computers five years ago for computer repair.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0


OLA V.
09/2007
1.0
computer repair
  + -1 more
We had given them a lot of business before. A year later I didn't recognize anybody there. They put me off and made me wait on other people after I had called them because they hadn't called me. They ended up ruining three of my computers. Beware!
Description of Work: My three computers needed new hardware. It was supposed to take 1 week.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

BENJAMIN R.
11/2005
5.0
computer repair
  + -1 more
VERY SATISFIED. I WAS AMAZED ALL OF MY FILES WERE NOT LOST AND ALSO IMPRESSED WITH HOW QUICKLY THE TECHNICIAN RECOVERED MY FILES. I'M ALSO GETTING A GOOD DEAL ON A NEW COMPUTER.
Description of Work: MY HARD DRIVE CRASHED AND I HAD NOT BACKED IT UP IN A WHILE SO I LOST MANY IMPORTANT FILES. THEY CAME TO MY HOUSE AND RETRIEVED MOST OF MY LOST FILES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

CAROLYNN C.
10/2005
5.0
computer repair
  + -1 more
THEY WERE VERY GOOD. WE WERE WORRIED OUR COMPUTER WAS GONE. THEY DIAGNOSED THE PROBLEM QUICKLY. THEY WERE VERY PLEASANT, AND FIXED IT FOR A VERY RESONABLE PRICE. I DEFINITELY RECOMMEND THEM.
Description of Work: OUR COMPUTER CRASHED AND WE DIDN'T KNOW WHY. IT WAS A FAULTY MEMORY. THEY REPAIRED IT, AND IT WAS GOOD AS NEW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    5501 N Lamar Blvd Ste C125, Austin, TX 78751

    http://www.laboratorycomputers.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    LABORATORY COMPUTERS is currently rated 3.5 overall out of 5.
    No, LABORATORY COMPUTERS does not offer free project estimates.
    No, LABORATORY COMPUTERS does not offer eco-friendly accreditations.
    No, LABORATORY COMPUTERS does not offer a senior discount.
    No, LABORATORY COMPUTERS does not offer emergency services.
    No, LABORATORY COMPUTERS does not offer warranties.

    Contact information

    5501 N Lamar Blvd Ste C125, Austin, TX 78751

    http://www.laboratorycomputers.com