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Kiwi Services

Air Duct Cleaning, Carpet Cleaning, Warranty Companies - Non-Home

Reviews

3.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.3
value
4.3
professionalism
5.0
responsiveness
5.0
punctuality
4.7
Showing 1-3 of 3 reviews

Prima M.
07/2019
1.0
carpet cleaners, air duct cleaning
  + 0 more
This company gave me a good bid on cleaning my AC coil, so I hired them to clean my AC coil. 8 months later, had to call AC repair company because my AC was leaking. I was told by the AC company that the unit is leaking because the coil is dirty. The AC company was surprised to hear that it was "cleaned" only 8 months prior. So I called Kiwi Services and I found out that the coil cleaning that Kiwi services provides is spraying the coil with spray cleaner which they purchase at Home Depot for $6, then they use a brush to try and get the stuff off the coil. They charge $800 for this service and offer 50%. I paid them over $400 to get the coil sprayed with a $6 cleaner that they got at Home Depot. Now my AC is clogged again and the leak ruined my tile and Pergo flooring. I contacted Kiwi services and they told me that there is nothing they will do. No refund and they will not have it cleaned, as it should have been the first time, unless I paid them again. The supervisor told me that it's been 8 months (good cleaning should last 3-5 years), so they are only going to offer me $75 credit towards future services, as IF I will hire them again. If you need your AC coil cleaned, DO NOT hire Kiwi Services, no matter how cheap they are. That was my big mistake and I am definitely paying for it now. Waste of $400.
Description of Work: Clean AC Coil

Rating CategoryRating out of 5
quality
1.0
value
3.0
responsiveness
5.0
punctuality
4.0

$400

Prima M.
07/2019
4.0
air duct cleaning
  + -1 more
showed up on time and did the work
Description of Work: clean coil

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig & Lurinda B.
03/2015
5.0
carpet cleaners
  + -1 more
I don't think they are local. It was great service. They have a warranty so that probably stands out the most. For one year they will come out and re-clean any stained areas for $40. The main uses I would recommend them is for their service and warranty.
Description of Work: We used Kiwi for carpet cleaning in seven rooms. They also applied deodorizer on the carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

    Contact information

    2101 Donley Dr, Austin, TX 78758


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Air Duct Cleaning,
    Carpet Cleaning,
    Warranty Companies - Non-Home

    FAQ

    Kiwi Services is currently rated 3.3 overall out of 5.
    No, Kiwi Services does not offer free project estimates.
    No, Kiwi Services does not offer eco-friendly accreditations.
    No, Kiwi Services does not offer a senior discount.
    No, Kiwi Services does not offer emergency services.
    No, Kiwi Services does not offer warranties.

    Contact information

    2101 Donley Dr, Austin, TX 78758