Kirby Painting

Definitely using this company again! Winston Kirby is very customer service oriented. Thorough estimate was done quickly, and he was able to point out various areas that I might want to address. Great at clarifying the work wanted. His team got to work on schedule. He might be in high demand, but it's worth the wait. His crew did a great job repairing the rotted trim, and getting everything well sealed and painted.

They were very good in helping us out when we need to get the house paint so that we could move in. Mr. Kirby was very good in response to our urgent need to get the house paint for us to move in, his crew are professional & courteous.

Well done. Reliable. Will definitely use again.

Very well. I would recommend him.

Winston and his crew were excellent. They did what they said they will in the time they said it will take. Easy to work with, and an excellent crew. We liked him so much, already scheduled him to do the exterior in spring and staining my kitchen cabinets in Feb.

Kirby Painting was professional, did what the estimate said they would do and in a timely manner. We will definitely use them again.

How fortunate we are to have found Mr. Kirby through Angie's List and did not become one of the horror stories you hear and read about. I am so grateful for the accuracy in bidding, punctual arrival, returned phone calls and the sheer pleasure of a can do attitude. Mr. Kirby and his people are customer oriented and had great ideas to help me get the look I was trying to achieve. Thank you again Mr. Kirby, Angie's List, Regina for fielding calls and Mr. Kirby's crew. I look forward to the additional work slated for the near future. Mr. Kirby deserves an AAAAA++++!!!!!!!

This is the 2nd time we have used Kirby Painting and they were as professional and conscientious as they were the 1st time. They show up when they say they will, they do the job they say they will do and they charge only what was agreed upon at the time of the contract signing. They also clean up after themselves.

I was out of the country, so i didnt see the day to day, but the job was completed and looks professional

Kirby Painting is great. We used them to paint our entire home prior to moving in. They were great to work with fast to respond and did a great job. I highly recommend them.

Professional, on time, work was done within a day. Will use in the future. Thanks Kirby!

Kirby proved to have a reliable set of workers and was on site to manage the work for most of the job.

They did a super job!! The men who came were courteous and efficient. Even though we made changes to our paint color and scheme, Mr Kirby was extremely supportive and worked with us. We just paid for the paint for the areas we added later. I cannot recommend Mr Kirby enough. My next painting job will be done by Mr Kirby without any doubt.

They did a great job! Showed up when scheduled, kept me informed of progress. Was very impressed with overall performance and would definitely use them again in the future. Highly recommend them!

They came out and answered all our questions.

Regina in the office was always helpful and patient with me. Mr. Kirby came out and gave me a basic bid. Before I could even pick out the paints, they were helping me fit into their work schedule. Their crew was just amazing. Very knowledgeable and helpful. Mr Kirby gave suggestions and provided information when needed. They were also good at working with my odd schedule. I never felt uncomfortable having them at my house. It is definitely a family business and I felt like family had come over to help with the house. (just not my family :) ) I have already asked them about another project and recommended them to a friend at work.

Mr. Kirby and his company brings excellent value by providing a very good quality at reasonable prices and quick speed. When needed I will use Mr. Kirby company again. Pricewise Mr. Kirby's bid was not the cheapest and was not the most expensive. Taking into account the man-hours spent on the project the price is very reasonable. We chose Mr. Kirby because of the Angie's list reputation, reasonable price and because he is a neighbor. We chose to buy our own paint and at the start day we still have not decided on one color solution, debating between Option 1 and Option 2. We discussed that with Mr. Kirby and he suggested Option 3 that we liked. Our challenges were that (1) we needed quickly repaint the whole house interior before we unpack the boxes to be ready for our baby to be born; (2) the doors and trims at our houses were oil-painted, therefore, we could not put latex over it but needed to put an oil and, because of the smell and kids in the house we needed to be out of house for several days; (3) I work from home (could not leave the house) and my family could not leave the house because it was too hot outside, so we and the crew had to "share" spaces while they were working; (4) my toddler needed her naps from 1 to 3. For the challenge #2 we decided to try to put a hybrid paint over oil as it was expected the pain would stick over the latex. This way we would not have to leave the house. Unfortunately the paint did not stick over the latex and Mr. Kirby called the paint shop and had them take the paint back and issue us a refund. Because it meant that we needed to get out of the house during the oil-painting phase, Mr. Kirby was able to break the whole job in two parts (non-oil and oil). This allowed us to book a corporate apartment nearby at a reasonable price for 4 days that were needed for oil fumes to disappear. The crew, Chris, Martine, Jose, were respectful to us and our property and were working quickly and efficiently with very good quality. We like the result. They were as least intrusive as possible (I hope that we did not drive the team crazy) and were able to accommodate my daughter's nap schedule by not doing loud work during that time. It was pretty big and expensive project for us to undertake and all in all we glad that we hired Mr. Kirby. Thank you Mr. Kirby for helping us out. Dmitry

During the estimating process, Mr Kirby committed to a 4 man crew including one bilingual working supervisor, comprehensive and quality coverage of furniture and other items to protect from dust, high quality of workmanship and, finally, trusted workers. Mr Kirby stated that only one project would be under way at any time and that there would be no work without direct supervision. On the first day of the project, Mr Kirby explained that there would be no working supervisor,and, consequently only a 3 man crew, but that he would stand in for the missing supervisor. Mr Kirby, however, did not spend much time at the job supervising or in planning the job. At the end of the first day, I was informed that no bedrooms were available for occupancy and that I would need to find elsewhere to sleep. I ended by sleeping two nights on a camp cot in a bathroom not included in the project. Fortunately, my wife was out of town. The three (3) person crew included two competent young men and one relative that frequently disappeared. However, on 3 days there were only one worker and the relative that showed up. In brief, the job was falling behind. Discussions with Mr Kirby led to promises that he would personally step in and paint and that he would get more painters that he knew. Mr Kirby painted 2 1/2 hours and left. The other painters never showed. It was clear that the job would not be finished as scheduled (not a problem for me) and that a Kirby job scheduled after my project was being threatened. More problematic was the initial quality of painting. I found more than 30 areas in the first ceiling beams painted by the relative that needed rework. These areas included uneven filling and sanding where the popcorn had been removed, areas totally unpainted, and extremely uneven lines where two surfaces and colors met. I had to request Mr Kirby to come by and ensure that the painting was corrected. It was corrected by the young workers to very high quality. The coverings of all items in the house were removed before ceiling sanding was completed. Sanding continued for 2 days after the uncovering. Furniture in the rooms being sanded was recovered but not furniture or items elsewhere. Doors were open and dust covered the entire house including all fabric covered furniture. At this point I requested a meeting with Mr. Kirby and suggested that, if he could not provide on-site supervision, we terminate the project. He insisted that he would be on the site from 8 until 5 each day and that he would get additional workers from his office staff to clean items that were covered in dust. He did neither. His relative shop vacuumed and moped the floor leaving fabric furniture and a whole room of stored items untouched. Mr Kirby left that day at 3pm, showed up the next day at 9:30 and left at 11:30 and failed to show up the next day at 8 as promised. A three man crew was here that day and he was on the phone with his relative discussing trim paints that had not been purchased when I left for an appointment. I refused to talk to Mr Kirby by phone and insisted that he live up to the commitments to be on site and supervise the project. When I returned from my appointment, Mr Kirby had loaded all equipment and the paint and crew and was leaving the drive. Had Mr Kirby left the paint and/or proposed some financial termination, I would have been less put out. Clearly, the two young workers Kirby employed were capable of quality and efficient work and, as regards to the painting that they accomplished, I am very satisfied. The absence of supervision and an incompetent crew member led to rework and needless cleaning expense (assuming the fabric can be cleaned) and, perhaps, legal expenses in the future. Broken commitments by Mr Kirby led to my mistrust of Mr Kirby. I cannot recommend Kirby Painting.

Mr. Kirby and his wife Regina were responsive to our requests for an estimate and then for additional information. He visited in person and advised us on techniques and procedures. He has a keen eye and noted imperfections in the existing paint job that had escaped other estimators. Kirby Painting's bid was several thousand dollars less than those of regionally affiliated Carnival Painting and another nationally affiliated firm. We accepted the bid and were scheduled to start approximately four weeks later, on September 3; delays due to rainfall and to unexpected requirements and changes in earlier jobs meant that the actual start date was September 10. We were advised in timely manner of these delays. At the job's start Kirby Painting provided a three-man crew; one of the painters was unable to come after the sixth day due to a family emergency. All painters were conscientious, careful, helpful and honest. They covered all furniture and left no spills or marks. Painting and repairs were of high quality. We were able to remain in the residence throughout the painting job. The job had been estimated as requiring a single coat of paint and five work days; in fact, it became clear that a second coat was required throughout the house. The actual time required was twelve and a half workdays. There were no cost suprises due to the second coat, for we had earlier requested and received from Mr. Kirby a contingency estimate for that additional painting. Mr. Kirby was professional, informative and gregarious throughout the process. Although the job caused much more of a disruption in our daily activities than we'd anticipated, we are very satisfied with the result. We commend Mr. Kirby and highly recommend his firm.

On Monday I called and talked with Rhonda, the FIRST thing I asked was "do you come up to Georgetown?, her answer was yes." I proceeded to make an appointment for 10:00 AM Wednesday. I received a call one hour before our appointment time from Rhonda and was informed that Mr Kirby would not be coming as we are out of his area, I reminded Rhonda that was the first question I asked her, she replied that we are north of exit 266, I told her that no we aren't we are located in the middle of the Berry Creek Golf Course which is 2 miles south of exit 266. That didn't seem to matter to her. I guess if this is the way they treat customers in the estimate process we are better off using someone else!

Winston, the owner, was courteous and patient, professional and personable from our first meeting to review the project through his last walk-about at completion. Beyond meeting the expectation of being on time and on budget, they were excellent craftsmen and exceptionally cordial gentlemen. They were also remarkably conscientious about minimizing dust during removal and cleaning up at the end of each work day. He and his crew represent the best of reasons for joining Angie's List, and we give them the highest of recommendations.

This is the second time I have worked with Winston and Regina to have some work done around the house. I am always very pleased! They are always very responsive and have a great attention to detail. This time around they did the following: - Sanded, restained, resealed front door - Painted 3 interior rooms - Painted garage door trim - Stained front pillars (to match door and fence) - Stained front yard fences (to match door and pillars) The crew he brought out was very courteous and did great work. They took the door off the hinges and sanded it to be smooth before applying the first layer of stain. They did a great job of cleaning up and keeping me informed about the process. We will definitely be calling Kirby Painting again for our future projects. Highly Recommend!

Regina and Winston of Kirby Painting were great to work with on the phone and email and scheduled our appointment for just a few days from the initial call. They were prompt, thorough and professional. The quality of work was terrific and they cleaned up perfectly. They were easy to work with on site, too, and handled our paint color changes very well.. They put the colors on the wall, and when we changed our mind, went out and bought more paint on the spot. We also added work while they were there, they bought that paint and texture and completed all of the work - original and additional - in the same day. We are very happy with the results. They came back the next day to repaint one wall (our error, not theirs!). We bought the paint for this. Kirby Painting did a fantastic job on everything. The only minor issue we had was the price for the second day, repainting of one very small wall. It took 15 minutes and the charge was $85, without the paint. Regardless, I would use them again, and try not to make mistakes next time to avoid rework.

Kirby Painting did a great job! Thank you Angie's List...this contractor was amazing. These guys did great! We were in a new city and just purchased a new (20 years old) home. We had no local resources to help us select which contractors were good or to be avoided. We had the usual list of things the home inspector found before we purchased, plus we wanted to make this home our own with upgrades. Thanks to Angie's List we chose these guys, and they exceeded our expectations in every way. Pros from beginning to completion. These guys are awesome! Better than anyone I could have selected on my own if I had lived here all my life. We looked at several different contractors, and these guys were great and at reasonable prices. Superb experience on every level. I would recommend these guys to anyone and everyone.

They did a decent job on the outside of the house. We had a problem with the lack of communication and they fixed the problem at their expense. I consider them to have high integrity.