KATHY CHAPPELL

Suzanne was so patient and helped every single step of the way! She helped us not overpay but also tried to make sure that our off we would be taken seriously. She helped us put an offer together and negotiate after inspection. She even met us at the house for the inspection! It's been nothing like the horror stories I've always heard from other people. She was honest about everything and we instantly felt very comfortable with her. Go to Pacesetter Realty! You won't be disappointed!

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We've been working with Kathy for nearly a year now in an effort to find the right home to fit our family and business needs. Because of the business needs, we needed a home on an acerage, close in, with minimal restrictions - something hard to find in the area. Kathy was very persistent and patient with us throughout the entire process. Kathy was great to work with. We found her on redfin.com (a fabulous site to use to research local for sale properties) and she was extremely accomodating over a long period of time, taking us to see a lot of properties and helping us to find properties that we wouldn't ordinarily have seen. She was helpful with overall information about real estate, and we appreciated that as part of her work through redfin we got a rebate on some of the realtor fees. Kathy is also particularly good with children and was very nice to our boys - even remembering them with little gifts from time to time so that they looked forward to house hunting (vs dreading it!). We liked her so much we will be using her to lease and (eventually sell in the spring) our current home.

We found Kathy on Angie's List. She helped us find and buy a house in a nearby neighborhood. She is very knowledgeable about the area and gave good advice on the available homes . She did not waste our time with houses that did not meet our requirements. In early March we chose a house, Kathy was very helpful advising us about what to offer the sellers. During the subsequent negotiations she got the sellers to throw the washer/dryer and refrigerator into the deal. She also made sure that all items to convey with the property were present. We decided (unwisely against Kathy's advice) to go with our bank for the mortgage - they assured us everything would be in order for an April 16th closing. The bank did not come through on the 16th but said we were good to go on the following week. By this time the sellers had moved out in anticipation of our moving in - but the bank failed to come through again. This process occurred repeatedly placing us and the sellers in awkward financial positions. Kathy went to the bank manager and asked why they were not getting the loan approved and explained that their delays were putting the house in danger of foreclosure. Eventually we secured other financing but the house was foreclosed by the seller's bank one month earlier than expected. So now the sellers had to fight with their bank to get the house back. As you can imagine during this process there were many ups and downs - lots of emails and phone calls to sort through, during which Kathy was always very prompt answering our questions and persistent in pursuing the latest status. We could have dropped out of the deal at any time and Kathy would have been happy to show us other homes. She didn't pressure us at anytime to do one thing or another but did give her advice on pros and cons of varying actions to take. We finally closed on the house on July 22nd. We are very happy with our purchase. I could not have asked for a better advocate than Kathy during this major purchase. From our initial meeting through to closing, Kathy applied her extensive real estate knowledge intelligently and proactively for our benefit. I wish Kathy was my Realtor when I bought my first home - we will be using Kathy when we sell our older property.

Excellent. find a way to purchase an unusual home. She negotiated the deal and helped us find a mortgage lender that was willing to work with us on this unusual house and with our self -employed status. She also helped us to rent and sell my other home and did a great job. Kathy is a pleasure to work with, very professional, responsive and fun to work with.

Kathy Chappell, the owner/broker helped us purchase a home that we had already found. Kathy is extremely honest and hardworking. She kept us well informed the whole time and was a delight to work with. We had some problems with the sellers broker and Kathy's 20+ years of experience really showed through. Kathy also sold our home. She did 2 open houses in 2 weeks and we got a great offer within 12 days of listing. We will definately recommend her to friends.