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K&N SVC Inc

Appliance Repair, Appliance Repair - Small, Carpet Cleaning,

About us

K&N Service is family owned and operated. Owner, David Martin, has been in the appliance repair business for 35 years. He and his team of professional service technicians are dedicated to providing its customers with quality and expedient service. Each of our service technicians have an average of 15 years experience. David is accompanied with his wife, Mona Martin, and two sons, Travis and Jacob Martin in the business. Along with the family is a dedicated staff of 15 hard working and professional individuals whose goal is to provide its customers with the best possible service. Our two locations provide Houston and Central Texas, which is based out of Austin, expert repair and service. Our service technicians arrive on time with tools and parts to complete the job. K&N Service is dedicated to bringing you the very best in service and repair. With friendly and skilled technicians, we are confident you'll call us back with all your future appliance repair needs. Additional DBA - K&N Appliance Services. Additional phone - (800) 782-4518.

Business highlights

71 years of trusted experience

Services we offer

Appliances repair - sub-zero, scotsman, dacor, broan, viking, wolf, bosch, thermador & u-line.

Services we don't offer

Service and repair on appliances not listed above.

Photos of past projects

Reviews

4.636 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
0%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 36 reviews

David B.
02/2019
5.0
appliance repair
  + -1 more
We’ve used K&N for the same repair (a constant problem with Viking ventilators — suggest they be avoided). Both times, the service was excellent in every way, including an explanation of how to fix the problem myself as and when it occurs again. Highly, highly recommend K&N.
Description of Work: Repair of a Viking downdraft ventilator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Chris H.
06/2017
5.0
appliance repair
  + -1 more
Cleaned the jets inside and checked the igniter to find it needed to be replaced, unfortunately the parts are no longer available.
Description of Work: Burner repair on our Thermador.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John D.
04/2017
5.0
appliance repair
  + -1 more
Arrived on time and isolated the problem within minutes. Defrosted the unit and said if the problem arises again they would come out at no service charge. Unit working now. We have used them before. Best repair service for this high end fridge,
Description of Work: Freezer in sub zero unit malfunctioned and was overheating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Kathy C.
06/2015
5.0
appliance repair
  + -1 more
he was smart, relentless,,personable and definitely had but thEcworking sucessvof our recalcitrant new and expensive dishwasher into his own model of success, heirs the
Description of Work: Lynn replaced a new electronical motherboard . He came two weeks later to follow up on anotolher issue and yet again he demanded we start over. What put us on the clock was the deadline for warranties." .thank you, Lynn! Without your determination we would likely have an unworkable,,expensive Bosch dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John F.
01/2015
5.0
appliance repair
  + -1 more
Everything was good. I've used them a few times.
Description of Work: They did a refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Darci R.
03/2014
5.0
appliance repair
  + -1 more
K & N responded quickly to my call, scheduled appointment within reasonable time, called prior to and was punctual for all appointments, temporarily repaired refrigerator while ordering new parts needed for both refrigerator and oven, again called and arrived on time for parts installation and cleaned and maintained both refrigerator and oven.
Description of Work: Repairs and replace parts on Viking refrigerator and oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Nasr U.
02/2014
5.0
appliance repair
  + -1 more
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Description of Work: F Preferences § 1 2 3 4 5 6 7 8 9 0 - = Backspace Tab q w e r t y u i o p [ ] Return capslock a s d f g h j k l ; ' \ shift ` z x c v b n m , . / shift English Deutsch Español Français Italiano Português Русский alt alt Preferences

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Robby G.
01/2014
5.0
appliance repair
  + -1 more
He was extremely good with scheduling. He was very flexible and worked with me on my schedule. I felt he was very honest with me and he did great quality work at a fair price. He was a little skeptical at first and did not want to do it. He felt the part never really fixes the issue but he did agree to install it eventually. The part ended up fixing the problem.
Description of Work: He installed a part I had purchased to the ice maker.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Donald S.
10/2013
5.0
appliance repair
  + -1 more
They were prompt, pleasant and even cleaned the screens.
Description of Work: washed windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Dusty B.
08/2013
4.0
small appliance repair
  + -1 more
Pricey, but repair was done within a few days and effectively.
Description of Work: Repaired my Dyson vacuum.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$180

Sondra L.
07/2013
4.0
carpet cleaners
  + -1 more
I called at the last minute before hosting a party and they worked me in. They were very friendly. The carpet looked pretty good initially, but the dark areas in the high traffic spots returned quickly and a hose left marks on a leg of my dark cherry wood furniture from where it was dragged around a corner across the furniture. I did not report the issues to the company. This review is under the wrong company. The review relates to Kand M Steam Cleaning, not Kand N Services.
Description of Work: Steam cleaned the carpet

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Paul K.
02/2013
2.0
appliance repair
  + -1 more
The repair guy showed up on time (surprising!) and was very pleasant, but simply poked and prodded our dishwasher until he pronounced it fixed. Not only was it not fixed (it started leaking again on the very next cycle, more than before!), but the cost for the "repair" was twice what the initial phone call with them claimed it would be. As another reviewer mentioned, the service call fee is not applied to the service itself, so expect an extra $95 fee tacked onto your bill that has nothing to do with the service at all. When I asked them to refund my money since the appliance was clearly still broken, they flat out refused, despite the service "guarantee" that was plastered all over the invoice claiming they would do so if the service was not acceptable.
Description of Work: Attempted to repair leaking dishwasher.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$230

Larry G.
12/2012
2.0
appliance repair
  + -1 more
A receptionist area, and I asked her if they serviced my area. She confirmed that they did, and I asked about their charges for a service call. She mentioned it is $95.00. Come to find out, they would not apply this charge to the overall job/services/repairs. She explained this $95.00 was for "gas and time". I found this pricing structure to be unacceptable.
Description of Work: I called Weds 12/26/12 for dishwasher repair/estimate.

Rating CategoryRating out of 5
value
2.0


Leilani C.
10/2012
5.0
appliance repair
  + -1 more
Excellent service! I love Angie's List!
Description of Work: The repairman, Lyn, called first prior to coming to my home. He called early outside of the 4-hour service window, but called again at the appropriate time. He was prompt and I informed him of the clogged kitchen drain the prior day. He diagnosed that the overflow of water into the Bosch dishwasher caused the dishwasher to automatically trip "off" for safety of the home for flooding it. I was impressed that he quickly took care of business and was very friendly and greeted me with a smile!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Burton R.
09/2012
5.0
appliance repair
  + -1 more
They were all about 15 year old appliances and Kand N Appliance did a good job. The price was good. There were some parts that they had ordered and they came in pretty quickly. We were happy with them.
Description of Work: They fixed our refridgerator, an oven and a stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

elizabeth G.
02/2012
5.0
appliance repair
  + -1 more
Kand N Service has a wonderful staff. I recommend them.
Description of Work: K&N Service repaired one of my appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kathy M.
11/2011
5.0
appliance repair, small appliance repair
  + 0 more
They were on time and did what they said they would do.
Description of Work: Dishwasher was not cleaning. They ordered parts and put them in after ordering and now everything is really clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

marc L.
03/2011
5.0
appliance repair
  + -1 more
They are good, prices are fine and they are professional.
Description of Work: I used K & N Service around a year ago to repair a dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruven B.
01/2011
5.0
appliance repair
  + -1 more
The problem turned out to be that blown-in insulation from the attic had fallen into the vent pipe and plugged it. The service person spent quit a bit of time unplugging the pipe and moving insulation away from the pipe so it wouldn't happen again.
Description of Work: The vent fan on our microwave oven was not blowing any air even though the fan was running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

will R.
04/2009
5.0
appliance repair
  + -1 more
They seem to know what they are doing. They are pleasant to work with. Their pricing is reasonable as well. They were recommended by the people whom I bought some appliances from. They are professional, responsive, and the quality of work is good.
Description of Work: They are currently working on the Owen, air vents in the stove, fixed the ice maker, and are replacing the toe kick on the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian K.
07/2008
5.0
appliance repair
  + -1 more
Showed up exactly on time (and called on the way to confirm). The individual was very courteous and seamed knowledgeable. Diagnosed the problem, but they didn't have the parts in stock to make the repair on the first visit. They managed to get the parts covered under sub-zero warranty when the unit was 3 years out of warranty (saved over $600), so I was only charged for the service call.
Description of Work: Repair of a sub-zero fridge. Initial visit diagnosed the problem to be leaky condenser. Didn't have the parts in stock, so had to wait until they could come in to actually fix the unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$180

JOAN L.
09/2007
5.0
appliance repair
  + -1 more
I felt it was a little pricey, but they are the only ones in town that do this kind of work. They are very knowledgeable about appliances. They are very personable, reliable, and easy to get a hold of and also very nice and courteous.
Description of Work: My Viking range needed new igniters. They installed new igniters for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

E H.
10/2006
5.0
appliance repair
  + -1 more
K&N are almost regulars at my house. They are really great and have helped me a lot with some trouble machines. They've replaced the LED panel, rollers (or something like this) in the dryer, and fixed the washing machine. Before my warranty expired I had to call them once and they made certain that the main issue was fixed plus did a general look over before I lost the "free" work. Since then they've tried to help as much as possible by checking for other potential problems to stop them before they start and/or save on service calls by fixing two for one. They have always been good at getting here asap - although it can sometimes take up to a week (more if we need to order parts). I depend on K&N but would highly recommend AGAINST an Asko washer/dryer!
Description of Work: We have Asko washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

PHILIP B.
10/2006
2.0
appliance repair
  + -1 more
I would not use K & N Services again for fear of being ripped off by telling me i need something I do not.
Description of Work: I had just bought a house. During walk through the Viking Professional Refrigerator worked fine. When I moved in, it was unplugged. Plugged it in and wasn't getting cold so called K & N. The owner came out and without really looking told me I needed a new fan and possibly a condenser. He just so happened to have a fan and my bill would be $300. I argued with him a bit, and he finally looked and saw a piece of foam in the fan stopping it. Took it out and worked fine, but still charged me to level the refrigerator $147. Was at my house 45 minutes. I believe he was ready to overcharge me when he walked in. $147 for something a handyman would have done for $30.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$147

BRENNA B.
10/2005
4.0
appliance repair
  + -1 more
IT TOOK A WHILE BECAUSE THE WOLF RANGE IN OUR HOUSE IS AN OLDER MODEL SO THEY WEREN'T SURE IF THERE WOULD EVEN BE A PART FOR IT, BUT THEY CAME THROUGH AND FOUND IT.
Description of Work: THEY FIXED A WOLF RANGE IN THE HOUSE. THE OVEN WAS BROKEN AND NEEDED A SPARK PLUG OF SOME SORT REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1(current)
    • 2

Contact information

8222 N Lamar Blvd Ste F62, Austin, TX 78758

www.knservice.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Carpet Cleaning,
Appliance Sales and Installation

FAQ

K&N SVC Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

No, K&N SVC Inc does not offer free project estimates.
No, K&N SVC Inc does not offer eco-friendly accreditations.
No, K&N SVC Inc does not offer a senior discount.
No, K&N SVC Inc does not offer emergency services.
No, K&N SVC Inc does not offer warranties.
K&N SVC Inc offers the following services: Appliances repair - sub-zero, scotsman, dacor, broan, viking, wolf, bosch, thermador & u-line.
Service and repair on appliances not listed above.

Contact information

8222 N Lamar Blvd Ste F62, Austin, TX 78758

www.knservice.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM