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J & J Pest Control Inc

Pest Control, Animal Removal

About us

Award winner. Cost is determined by the job.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Ants, roaches, flies, moths, beetles, bedbugs, bees, wasps, silverfish, crickets, spiders, scorpions, rodents, termites, fleas, carpenter ants, racoons, possums & water bugs.

Services we don't offer

Snake removal

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.952 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
10%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 26-50 of 52 reviews

Evelyn L.
06/2016
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole S.
05/2016
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam A.
03/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from J & J Pest Control Inc
Thank you so much for the kind review Mr. [Member Name Removed]. I'm so pleased you liked our service and our technician. Please contact us if we can be of further service. Monica Malone GM

Amy L.
12/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from J & J Pest Control Inc
Thank you so much for the kind words. If we can ever be of service again please do not hesitate to contact us. Happy Holidays!

Ann D.
11/2015
4.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from J & J Pest Control Inc
Hi Ms. [member name removed], I'm sorry that you had a problem with our service that we did 10/07/14 and wouldn't hire us again. I checked your account and I don't see that you called us back for any additional problems or we would have certainly come right out and taken care of it. I would love to know what we did wrong if you have the time and are willing to discuss it so that we can take action to avoid this problem in the future. I can tell you that the technician that came to your home is no longer with us.

Connie M.
02/2015
1.0
pest control
  + -1 more
it didn't
Description of Work: failed to show for appointment scheduled between 10 and 1:00 PM on a Saturday; the message I left for the emergency number on Saturday was returned on Monday at 7:57 am.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from J & J Pest Control Inc
[member name removed] I can't even express how mortified I was about missing our appointment. I had a new person in the office that I gave the info to set up in the system and I failed to follow up and confirm that it had been done. I'm so terribly sorry. I have since done some additional training with our newest hire to ensure that this does not happen again. My deepest apologies. If we ever consider using us again I promise we will show up at the appointed time. Monica Malone - General Manager

Elizabeth V.
05/2014
5.0
pest control, animal removal
  + 0 more
unknown
Description of Work: We had a rodent problem. Sean has taken care of our problem in a courteous and professional manner. The people we've worked with over the phone are responsive and knowledgable. They have not only taken care of the rodent problem but are retained on a quarterly basis to keep us pest free. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J & J Pest Control Inc
Thank you so much for the kind words!!! We love having you as a customer!

Susan B.
09/2011
5.0
pest control
  + -1 more
Everything important is covered in the above paragraph.
Description of Work: I found much rotted material at the bottom of and behind the baseboards when I pulled up the carpet in a closet on installing linoleum there. I panicked thinking I had had an infestation of termites or other insects. J & J's Mike Ball came out two days later, at a mutually convenient time, drilled away part of the sheet rock over the rotted baseboards, inspected the interior of the wall, which abuts my bath tub on the other side. The area he inspected showed no evidence of termites, or that the area had ever been treated for such. Another termite inspector had told me two years ago that this area had been treated for termites previously, inaccurate info which cost me $150 when I bought the condo. After drilling a 3' hole in my sheetrock and inspecting the interior space with a gadget like a dentist's mirror, Mike installed a grill to cover it so that in any later time, the same space could be inspected for possible termite invasion. He said I had no evidence of termite infestations, charged me nothing and gave me acres of peace of mind. Today, I asked Monica Malone, Mike's wife, to check my place for bedbugs. Our condo units have had several infestations in several apartments lately and I had a number of rash-producing bites on my stomach and neck. She came, inspected the beds, the curtains, walls, etc. She showed me photos of bad infestations to assure me what infestations look like. She answered each of my many questions so thoroughly and compassionately. She and he didn't act like I was a dumb bunny. Single women, and anyone else, I recommend this company wholeheartedly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J & J Pest Control Inc
Thank you so much for your kind words. I hope that you will feel free to call anytime you have a questions about possible pests. I look forward to hearing from you again.

Lisa W.
07/2011
5.0
pest control
  + -1 more
I love this company. I have used them in the past for termite inspection and flea treatment for a pier and beam house, and more recently for a slab house termite inspection, flea treatment, and general pest control. Whomever answers the phone, you can expect honesty and professionalism when making an appointment or asking questions. I recommend Star for services because she is very informative and helpful, with an amazing ability to make pest control service interesting and fun with her engaging personality. I learn something new about my home, treatments and chemicals with every service. I have referred her to friends and they have also been happy and grateful to know a trustworthy technician. The best thing about J and J is that they will not charge you for services that you don't need and will give an honest assessment. I will not call anyone else for pest control.
Description of Work: termite inspection, flea treatment interior and exterior, pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from J & J Pest Control Inc
The member thank you so much for the kinds words. Those are just a few of the things that I like about Star as well. I look forward to continuing our relationship.

Carolon G.
07/2011
5.0
pest control
  + -1 more
I called J and J Pest Control, to come and see if I had bed bugs. It seemed like I was getting bite everynight. They came and looked and told me that I indeed had them. They told me what to do and they came back sprayed, drilled holes in the walls and put some powder in there, brought me some bedbug covers put them on my beds. Jand J Pest Control is the only ones that really seems to know how to get rid of them. They check back often to see if I have had anymore problems. I can't say enough of how grateful I am to get rid of those pesky bugs and I will check use them for all my other pest problems.
Description of Work: I had them come out and check to see about some bugs that kept biting me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from J & J Pest Control Inc
The member thank you so much for the kind words. I always love heariong that my techs are doing their jobs and that our customers are happy. We look forward to servicing you in the future.

Elizabeth E.
06/2011
5.0
pest control
  + -1 more
I like them. They are excellent. They come every quarter. She has been in the business for a long time. She's very knowledgeable. He's very warm and courteous. She's efficient. She makes sure she knows what I want and tells me anything that I need to know. She teaches to make sure one knows how to take care of things themselves. Her price is normal. I would continue to use her in the future.
Description of Work: I used the services of J & J Pest Control Inc a week ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

David G.
10/2010
5.0
pest control
  + -1 more
WHAT INTEGRITY! I had 5 businesses come out to give estimates - all of them rated highly on Angie's List. Only this business had the honesty to tell me that the termite damage I was concerned about actually had no signs of active termites. In fact, I later found out that the spot I was concerned about was in fact treated 1.5 years ago before I moved in. You were also one of the lowest bids and seemed just as knowledgeable about treating termites. I liked how your business was efficient in scheduling in estimate - asking me to wait until you were in the area. Lowers cost to me, benefits the environment because of less travel, and little inconvenience to me because the termites can wait a few days. Thank you so much for saving me the time and money, and the environment the unnecessary pesticide! I will definitely be using your company for any future pest control needs I have.
Description of Work: Estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from J & J Pest Control Inc
Thank you so much for the kind words. We always appreciate hearing such wonderful feedback. We look forward to servicing you in the future.

Eric D.
09/2010
5.0
pest control
  + -1 more
We had observed some mud- like substance stuck to the foundation and touching the wood siding. We also cleaned up a type of sawdust emerging from two electric sockets on one occasion on that side of the house. In additon, we had seen what looked like silverfish in the closets. Worried about termites, I called several companies from this list for evaluation and/or treatment estimates. One company showed up with poison in hand ready to exterminate without ever inspecting to determine if ,indeed, termites were present. Another company only wanted to sign us up on a costly plan to spray the house every 2 months for the silverfish. Jand J sent a very professional woman to inspect and recommend treatment, if needed. She concluded that no termites were present and possibly acrobat ants had been active in early summer but since had gone. She said to watch it carefully next spring and then call again for an inspection and possible treatment then. As far as the silverfish, she advised bait stations ($11.25) for a month to 6 weeks. If no results, then a complete dusting of the attic. She did not see the need for spraying since we had no roaches. This company is honest, professional and saved me hundreds of dollars with their integrity. I fully recommend the company and the inspector.
Description of Work: inspected the exterior of home for termite activity both active and inactive. looked inside the home for silverfish activity which I had reported to them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11.25

Diane S.
08/2010
5.0
pest control
  + -1 more
Great job overall! Punctual, friendly, reliable, and reasonably priced compared to the larger extermination firms.
Description of Work: Did an overall extermination of house for roaches and ants. Great job! 60 day guarantee which I used. They came back and set out more bates and sprayed for pesky roaches without any extra cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kasey B.
08/2010
5.0
pest control
  + -1 more
I thought she was very knowledgeable and the pricing was good. I havent had any problems with bugs since their visit. The work was great, quick, and thorough. I would use them again if needed.
Description of Work: They came out and did a termite inspection and a general bug treament.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clay P.
06/2010
5.0
pest control
  + -1 more
Mike was very nice and did a great job. He asked me what bug problems we have been experiencing right off the bat. Thankfully no sign of termites. Will definitely use them again.
Description of Work: Preventive spraying for bugs (especially roaches) and inspection for possible termites. He sprayed upstairs, downstairs, outside, in the garage and under the house/deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Denise L.
11/2009
5.0
pest control
  + -1 more
They are very responsive, they have reasonable fees, and they are professional. I started using them because they rescued me at the last minute on a real estate deal and I’ve used them since.
Description of Work: I use J & J Pest Control for pest control and full termite treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from J & J Pest Control Inc
Member, thank you so much for the kind words. We have loved having you for a customer.

Paresh S.
11/2009
5.0
pest control
  + -1 more
We called several pest control companies to get estimates on bed bug removal. Several companies started spouting that we need to throw away mattresses and have all of our clothes boiled and some other scary stuff and the cost was between $1000-1500. When Becky came out, she was polite and understanding and comforting. Make no mistake, we had to do a ton of work in the house to prepare, but Becky came and did her thing (under budget) - note she moved and turned over everything in order to ensure complete treatment. The only criticism I have is that Beckey was late for the second treatment and wasn't able to call me and let me know when she would be arriving.
Description of Work: Bed bug treatment for entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Response from J & J Pest Control Inc
Thank you for the kind words member, as I recall Becky came out and inspected your home twice after the warranty at no charge and was pleased to see that no bedbugs were present and suggested that your wife come in to get some product to put on her luggage when y'all travel. We always enjoy having happy customers.

GENE G.
06/2009
5.0
pest control
  + -1 more
They assign someone to us and the same person continually comes to our home, and that's what I like about them. The rep knows my home and my problem. She is aware of what is going on and what needs to be done. We pay them per visit. They tackle other problems if necessary when they are there on their quarterly visit and don't charge us extra for the additional services. The office is good. They call and remind us about the appointment. We have used them for quite a few years.
Description of Work: The pest control company comes home quarterly to treat the inside and the outside of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

Response from J & J Pest Control Inc
Thank you so much member. We have certainly enjoyed having you as a customer!!!

Ted G.
03/2009
4.0
pest control
  + -1 more
They come out three times a year. They do work both outside and inside of my house. They send me a notice as a reminder, and if I require their service, I give them a call, and they set up an appointment. They usually call me before they could come. They do a really good job. The same person comes out every time, so he is very trustworthy. My overall experience with them has been good.
Description of Work: I hire J & J Pest Control to take care of the pest, and I have been going to them for around 10 years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$90

Response from J & J Pest Control Inc
Member we have loved having you for a customer all these years!!! Thank you for the kind words.

Susan D.
02/2009
5.0
pest control
  + -1 more
They are very customer oriented. They send out reminder postcards. They are very easy to make an appointment with. They always arrive when they say they are going to, sometimes early. Mike, a technician, is very good at spotting problems and he clears them up. We had some varmints in the attic and they put something down to get those too. The products they use do not harm my animals so they are eco-friendly. I have been using the services for ten years and I will continue to use them in the future.
Description of Work: The last time I used J & J Pest Control was for a quarterly spray inside and outside for pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from J & J Pest Control Inc
Member, thank you so much for the kind words. Mike and our company really appreciate it!! We love having you for a customer!

THOMAS A.
10/2006
5.0
pest control
  + -1 more
We have used Jand J for more than three years, and Mike has handled our account for about two years. Both Jand J and Mike are very prompt, thorough, and courteous in their dealings with customers.
Description of Work: Mike Ball of J & J responded to my call about what appeared to be carpenter ants. Mike discovered an infestation of acrobat ants. The treatment seems to have been successful, but Mike will return promptly if additional treatment is required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

06/2006
5.0
pest control
  + -1 more
I felt they were worth what we paid because they did a very thorough job. I only had them out once a year for preventative maintenance, but if we saw bugs, they would come right out and take care of the problem. The workers were respectful and polite and have been doing a good job of keeping the bugs away for us.
Description of Work: They sprayed the entire yard and around the perimeter of the inside of the home for ants and roaches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

CAROLYNN C.
10/2005
4.0
pest control
  + -1 more
THE PRICE SEEMED A BIT HIGH BUT AFTER A WHILE THE RATS WERE GONE. IT SEEMED TO TAKE A LOT LONGER THAN I THOUGHT IT WOULD. THEY WERE VERY RESPONSIVE THOUGH.
Description of Work: WE CALLED THEM TO GET RID OF AN OVERRUN OF RATS WE HAD IN AN OLD HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

RAFAEL P.
09/2005
4.0
pest control
  + -1 more
OUR OVERALL EXPERIENCE WITH Jand J PEST CONTROL HAS BEEN EXCELLENT. THEY ARE PUNCTUAL, COURTEOUS, PROFESSIONAL AND FRIENDLY. IN ADDITION TO THE QUARTERLY SERVICE, THEY WILL COME TO THE HOUSE BETWEEN SCHEDULED VISISTS TO TREAT ANY PEST PROBLEMS THAT MIGHT ARISE (AT NO EXTRA COST).
Description of Work: I HIRE J&J PEST CONTROL COMPANY TO DO GENERAL HOME PEST CONTROL ON A QUARTERLY BASIS INSIDE AND AROUND THE HOUSE. THE WORK IS GUARANTEED.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140
    • 1
    • 2(current)
    • 3

Contact information

7413 Burnet Rd, Austin, TX 78757

www.jjpest.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

J & J Pest Control Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 8:00 AM - 12:00 PM

J & J Pest Control Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, J & J Pest Control Inc offers free project estimates.
No, J & J Pest Control Inc does not offer eco-friendly accreditations.
No, J & J Pest Control Inc does not offer a senior discount.
Yes, J & J Pest Control Inc offers emergency services.
Yes, J & J Pest Control Inc offers warranties.
J & J Pest Control Inc offers the following services: Ants, roaches, flies, moths, beetles, bedbugs, bees, wasps, silverfish, crickets, spiders, scorpions, rodents, termites, fleas, carpenter ants, racoons, possums & water bugs.
Snake removal

Contact information

7413 Burnet Rd, Austin, TX 78757

www.jjpest.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
8:00 AM - 12:00 PM