Hutchins Garage Doors has been servicing the greater Austin area and surrounding communities for more than 20 years. We specialize in garage door repair, garage door replacement, opener repair, opener replacement and installation services for home builders. We are a company that takes pride in the work we do for our customers. Your complete satisfaction and safety is a priority at Hutchins and we’re not done until you can put your 5 stars on us! Our professionally trained commercial and residential garage door technicians are fully insured and trained safety professionals who keep up on the latest garage door and opener trends in order to keep you up to date. Our showroom and warehouse is conveniently located at 1417 W William Cannon Dr, Suite B, ATX 78745. Here, you can speak with a garage door consultant and see many garage door styles and designs that are available today in the garage door industry. Browse the website to familiarize yourself more with our companies services and products. If you would like for us to come to your house to give you a free estimate for door replacement, opener replacement or repair to your existing door, Call us at 512-442-5301. In most cases we can do your repair or replacement the same day. Satisfaction is Guaranteed. No Service Call added fees. Warranties on all work. Award winning.
Business highlights
26 years of trusted experience
Emergency Services Offered
Services we offer
Garage door and garage door opener sales and service. Residential and commercial overhead door repair, spring repair and opener repair.
Showed up and did an outstanding job. I was not at home, but they fixed the problem with our garage door, replaced not only the rollers but parts of the sensing system so that the garage doors work like new.
Description of Work: a "tune-up" special for the garage doors
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Susan V.
12/2013
5.0
garage doors
+ -1 more
Arrived on time, very professional. Addressed all issues with double garage doors.
Description of Work: Garage door tune up and repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Gary E.
09/2013
5.0
garage doors
+ -1 more
The installation and product were great and on time
Description of Work: New garage door installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Kristin D.
07/2013
5.0
garage doors
+ -1 more
The service from Hutchins Garage Doors was fine, they did a good job. They did everything they said they were going to do. I think he was a little late but he called the day that he was coming. They were very professional. I would use this provider in the future.
Description of Work: Hutchins Garage Doors did a tune up, so they replaced the rollers and made some minor adjustments that needed to be made.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87.5
Richard C.
07/2013
5.0
garage doors
+ -1 more
My experience was great. They came right away when I needed them. There was no extra cost. I would recommend them, they were on time, very friendly and informative.
Description of Work: I used Hutchins Garage Doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87.5
Daniel B.
06/2013
5.0
garage doors
+ -1 more
Easy to schedule appointment, arrived on time, easy to talk to, answered any questions I had, did all the usual garage door tune-up items (replaced rollers, greased chain drive, lube hinges, adjust tension, adjust safety return and examined checked the rest of the door functionality), worked was performed promptly and professionally.
Description of Work: Garage door tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Joan H.
04/2013
5.0
garage doors
+ -1 more
They fixed up everything and did a great job
Description of Work: They redid my keypad entry and tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beverly G.
03/2013
5.0
garage doors
+ -1 more
Smoothly, quickly, no problems.
Description of Work: This was done a couple of months ago, and I can't remember all details, but I know he completed all work promised on coupon when purchased. The garage door no longer creaks and groans and acts like it may die at any moment! I also bought a new door opener remote as my old one (original 30+ yrs) was held together with duct tape. I feel like my senior citizen garage door and motor have been given some additional years of service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
David B.
03/2013
5.0
garage doors
+ -1 more
He came on time to the appointment and it turned out that I didn't need the service. He advised me that everything was running smoothly and encouraged me to get a refund on the Deal. I appreciated his high degree professionalism, honesty, and integrity. They treated the trip as a courtesy service call which I think is a phenomenal way of doing business and will call them again.
Description of Work: I bought a Big Deal for $87.50 Garage Door Tune-up PLUS Roller Replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nelma S. E.
03/2013
5.0
garage doors
+ -1 more
Work was fine and done as promised and advertised.
Description of Work: They were here promptly and did the work on Garage doors as promised.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Michael B.
01/2013
5.0
garage doors
+ -1 more
I was convinced by my spouse that our garage door was broken for weeks. When the repair person arrived, he gently explained that there was not actually a problem and he lined up the sensors. Not only was he professional, courteous, and good humored, he did not charge me for the house call, gave me tips on how to keep my garage door running smoothly, and offered possible areas to watch out for in the future. I will be calling them should I have any other garage door issues.
Description of Work: House call for garage door working improperly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer A.
01/2013
5.0
garage doors
+ -1 more
Had a great experience with this company. I called to receive an estimate on my broken garage door opener. The technician promptly called to set up an appointment to come look at the unit that afternoon. The estimate did not cost anything, and he was honest about the differences between the different garage door openers (he didn't necessarily recommend the most expensive type.) I was able to schedule the installation within the next couple of days at a time that was convenient for me. The installation went quickly and rather quietly! I'd recommend this company.
Description of Work: Service call on broken garage door opener and installation of new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Kim H.
12/2012
5.0
garage doors
+ -1 more
The individual I spoke with on the phone to set up the appointment was friendly, professional and spoke as if he was the owner-he seemed very genuine over the phone so I was delighted with the technician who performed our repair demonstrated the same level of care. He educated my husband and myself about how to better care for the doors. Very friendly and professional company that offered a very reasonable price. I would call them again without hesitation.
Description of Work: Replaced the rollers to our garage door. Replaced some of the wiring and did an overall safety inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Kathleen L.
12/2012
5.0
garage doors
+ -1 more
They provided excellent communication on exactly when they would arrive. Showed up and worked fast and had the job done within 30 minutes. The garage door was very loud and squeaky before they came (I could hear it throughout the house). After they came I am not able hear the door open or shut unless I am close by.
Description of Work: Lubricated and changed the rollers on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87.5
Morry B.
12/2012
3.0
garage doors
+ -1 more
I had an 8-year-old garage door opener that would randomly open. This was a problem because we might not be home or in the middle of the night, our garage door would open exposing the stuff we kept in the garage. I called around and asked what this might be. Several people told me it was the circuit board and that it was easy to replace. I found one for my model garage door opener online, ordered it and installed it. Unfortunately, the door then seemed to be "off" and it wouldn't open all the way as if it thought it was hitting something on the way up or that it's limits weren't set properly. I tried to adjust to no avail. Hutchins ran an Angie's List "Big Deal" to inspect your garage door opener and make any adjustments needed as well as give new rollers. I called the before purchasing and asked if fixing this problem I had was covered under the big deal and told them what kind of garage door opener I had. They said that it would be covered. I went ahead and bought the deal and scheduled service. The person who came out said he wasn't familiar with my type of garage door opener, looked at it, fooled with it a little bit and said the garage door opener was broken. He also didn't seem to think that this issue was covered by the deal. He said I needed a new opener. At this point, I had two options - argue that they lied to me and try to get my money back or get a new garage door opener with them. They said they'd apply the price I paid for the deal to the cost of the opener. I had been fooling with this garage door for two weeks and just relented and had them replace it. I feel like it was more expensive than I should have paid, however. The work was done well and the door has worked since. The service person was nice and professional. On the other hand, I can't help but feel that I was snookered a bit. As if they knew they could try to get me to buy an entirely new opener rather than fix the one that was there. It just felt like a bait and switch and it's never sat well with me. Furthermore, Hutchins doors is another name for Cedar Park Overhead. Cedar Park Overhead owns several names and depending on how you find them, they just write the invoice on a paper with the name that you found them under. So if you're looking up reviews for Hutchins, make sure you also look up reviews for Cedar Park Overhead.
Description of Work: Hutchins attempted to fix my old garage door opener and then ended up replacing the garage door opener with a new one.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Hutchins Garage Doors
Sorry about the delay responding to this. I looked into your invoice to try to understand. I see that we credited you back for the coupon you bought through Angie's List. The "Big Deal" garage door TuneUp and rollers probably would not apply to a faulty opener but it is possible if the door was the problem. In your case it was not. Just as you had worked on the operator and not had much luck, we sometimes have the same thing happen. If it is a Genie brand operator, it often is much better to replace it with a more reliable operator unless it's one of a couple problems. Intermittent problems usually require multiple trips with a frustrated customer and Tech and finally replacing the operator. While it does cost a little more, (Coupon $279 1/2 LiftMaster chain drive, installed) it means that your opener works for the next 10 years without problems. The door always open and closes and you have a warranty for the labor if there is a problem. You also added an outside keypad which added some cost. The multiple company names can be explained like this. Hutchin's Garage doors had been in business for 15 years in Austin and has many Happy and faithful customers. When Mr Hutchins passed, his wife decided to sell the company. We bought it and now run the company from our Cedar Park Office. Sorry for the inconvenience and also for the confusion. If you have further questions please call me. Don
Wendy M.
12/2012
5.0
garage doors
+ -1 more
Very good experience. When I called for an appointment they were able to accomadte the day I wanted. Technician called about 30 minutes before he arrived - with that type of service I could have been at work and come back home in time for his arrival. Technician was very pleasant, explained the process, let me know how often/when I should get more preventative maintenance done. He also provided a receipt for the work. Fast service! I'll use these guys again.
Description of Work: The Technician tightened the chain, lubricated all the moving parts and did an inspection of the system. I had purchased a deal that included roller replacement, however the Technician looked over the rollers and said they did not need replacement., it would be a waste of $$. So instead he charged me only for garage door tune up - no more squeaks and shrieks from my door!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Johanna G.
12/2012
4.0
garage doors
+ -1 more
Called me ahead of time to let me know when they would arrive. They arrived when they said they would and got the work done promptly.
Description of Work: Garage Door Tune-up plus Roller Replacement
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$87.5
John G.
11/2012
5.0
garage doors
+ -1 more
It went fine. They were very good. I appreciate it. It it was better than the one before. It was much smoother and quieter and worked more efficiently.
Description of Work: I had Hutchins Garage Doors replace the doors and rollers on our garage door and they made it much smoother.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
PENNY G.
11/2012
5.0
garage doors
+ -1 more
This was a great deal - I was very pleased with the work provided. When I asked questions he answered from his obvious wealth of expertise and experience; when I asked for him to walk me though the proper procedures for maintaining my garage door rollers, he readily agreed. He was quite professional and friendly.
Description of Work: The gentleman arrived on time, was very pleasant and performed the service as advertised. He took care in examining the mechanics of my garage door, replaced the rollers, lubricated them and secured the drive arm to the door. I did not hang around to watch his every move as he seemed quite capable of taking care of things on his own. But when he was done he explained everything to me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87.5
Joan and Paul H.
11/2012
5.0
garage doors
+ -1 more
the job went well, in general. the only problem was that the installer didn't know that the keypad he was installing only could open one door, and not both. He did tell me that when he found out and gave me the option to have him stop, but I went ahead and let him finish the work.
Description of Work: they replaced the rollers as per the online deal, but then I asked for prices to replace the keypad and they did that work too.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
jEANNETTE B.
10/2012
5.0
garage doors
+ -1 more
The down side was the confusion about arrival time. However, after that everything really went great. I have a very old garage door that had many more rollers to be changed than what the newer doors require. Who knew there was a difference? The tech called the office, sent pictures to show the unusual aspect of my door, got permission to install the extra rollers, did a good job and was apologetic about the late arrival. I am pleased with the work.
Description of Work: I received a tune up on my garage door and replacement of the rollers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$90
Carlos G.
10/2012
5.0
garage doors
+ -1 more
The service man came on time , exchanged the old worn out rollers with new ones and oiled it's roller tracks. The service itself did not take very long, maybe 20 Minutes. The garage door has a much more quiet sound now when in operation, opening and closing it.
Description of Work: Installed new garage door rollers and oiled roller tracks
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87.5
Scott A.
10/2012
5.0
garage doors
+ -1 more
Matt came out on time and walked me through everything that was going to be performed. The work was done with good quality and Matt also replaced the bottom seals on both of our garage doors as one was beginning to stick. Matt left his contact information and I needed to call him a few days later for some minor tweaks and he came out quickly to address the items that needed correcting. My experience was great and I will call in the future for any garage door needs.
Description of Work: I purchased a garage door tune up package that replace the rollers on both garage doors and applied lubricant to the doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
Philip O.
10/2012
5.0
garage doors
+ -1 more
Very good. Could have pushed for doing more service on the second door, but said it didn't need it.
Description of Work: Did service inspection, got our remote opener working, and replaced rollers on Garage Door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Agnes G.
09/2012
4.0
garage doors
+ -1 more
I bought the deal for new rollers and maintenance on my garage door which turned out not to be a deal at all. Because I did not need rollers, I could have paid $49 instead of $87. I thought he did a good job for what he did (20-30min) and have used this company and will use this company in the future. They scheduled me the next day and came out exactly when they said the would. They were punctual and considerate. I just think you have to do your homework and call the company before you purchase and angie's deal to make sure you need or can use the offer.
Description of Work: They came out and lubricated the moving parts of my garage door - the rollers and the chain. The garage door is much quieter. The smell from the oils are still in the garage after 3 days but are fading.
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Service Categories
Garage Doors,
Doors
FAQ
Hutchins Garage Doors is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 3:00 PM
Hutchins Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Hutchins Garage Doors offers the following services: Garage door and garage door opener sales and service. Residential and commercial overhead door repair, spring repair and opener repair.
Contact information
1417 W William Cannon Drive Suite B, Austin, TX 78745