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HOME DEPOT

Carpet Sales and Installation, Water Heaters, Flooring Sales and Installation,

Reviews

4.212 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
8%
3
8%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.1
value
4.4
professionalism
4.0
responsiveness
4.2
punctuality
4.2
Showing 1-12 of 12 reviews

Phil R.
02/2017
5.0
home improvement stores
  + -1 more
I always know what I need, so I just walk in and get it. I go there because I happen to be in the neighborhood. They have automatic check out's so you don't have to go to a cashier.
Description of Work: I bought birdseed.

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$6

melissa B.
01/2015
3.0
landscaping, hardscaping
  + 0 more
They work turned out good. I realized I was being over charged and when I let Home Depot know about it they did rectified the situation. I would use Home Depot again but not the specific contractor they used for these services.
Description of Work: They installed a pathway, some plants and rocks.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Diane G.
11/2014
5.0
water heater repair
  + -1 more
The staff is helpful and knowledgable.
Description of Work: We often shop at this Home Depot and they are always friendly and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tricia P.
10/2014
1.0
ceramic tile, flooring contractor
  + 0 more
Even though it was a simple project, it was a horrendous ordeal. I wouldn't recommend them to my worst enemy. I'll never use them again. It was a nightmare. They were so careless. They cut the carpet too short and spilled dirty water on the carpet too. The original crew came back out and did the best they could to resolve the problem, but the carpet should've been replaced. The contractor also took the extra tile, which I purchased. He also took all the carpet with him too.
Description of Work: We used Home Depot to install tile in a bedroom.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Thomas L.
08/2013
5.0
carpet installation
  + -1 more
It went well. They were reasonably priced and showed up on time.
Description of Work: I went through Home Depot for new carpet on my stairs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen K.
10/2012
4.0
water heater repair
  + -1 more
I had Lowe's come to check out the property and gave us an exact quote. I went with Home Depot because the quote was originally less. When Home Depot came out there were some additional costs. I felt that the additional costs should have been noted when they gave me the quote over the phone stating what could affect the installation price.
Description of Work: They installed two water heaters.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

FLORENCE L.
12/2010
5.0
carpet installation
  + -1 more
I was very satisfied with them. They came out when they said they would and the carpet came in when they said it would. They did a good job!
Description of Work: I used Home Depot for carpet. They ordered a new carpet and installed it in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Ann T.
07/2010
5.0
carpet installation
  + -1 more
They were done at two different times within the same year. The installers that did the bedroom work were flawless, the ones who did the living room left wrinkles in the carpet. The showroom experience, going in and picking the carpet, ordering, etc. has gone well and always favorable. I have used them a lot for different things over the years on remodeling at my house.
Description of Work: Home Depot re-carpeted 2 bedrooms and one living room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Cyndi S.
09/2007
5.0
flooring contractor
  + -1 more
Home Depot was so helpful to us in buying the flooring. They had good advice and lots of samples. I told them my price limit and they were $1000 over that, but they did negotiate with me and I got the price that I wanted. I thought this showed very good business sense.
Description of Work: We bought 700 square feet of laminate flooring from them. They installed it after removing the old floor first.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

06/2006
2.0
fencing
  + -1 more
The only thing that was impressive was the cost for the materials. They cut my cable wire, and the handles were put on wrong. Some of the wood started to warp, and it ended up being a terrible mess. It looked like they came out here and slapped the wood together and then left. The work was sub-contracted out, but I still wouldn t buy a fence from them again.
Description of Work: They put up a large pine wood fence for me. It was a 5-foot high and 60-foot long fence.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$2,000

06/2006
5.0
custom cabinets, home remodeling
  + 0 more
The work and the specs of the work have really turned out to be exactly what we wanted. It was a touch and go thing with our schedule, but they did the best they could to accommodate that. The cabinets were all very solid and looked great and I will say that their price was far cheaper than some of the contractor's estimates we got.
Description of Work: They built a new wall in our kitchen and installed 20 new cabinets and drawers in the kitchen also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

LOREN F.
06/2006
5.0
custom cabinets
  + -1 more
I was really happy with the results that we got from this company. They helped us out right from the beginning. They were all really nice and hardworking people. They were able to get my cabinets installed pretty quickly and our cabinets look really nice. I am not sure of the total bill because my husband took care of that.
Description of Work: They removed our old cabinets and installed 25 Thomasville cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    7900 RANCH RD 620 N, Austin, TX 78726

    WWW.HOMEDEPOT.COM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Water Heaters,
    Flooring Sales and Installation,
    Cabinet Making,
    Pavers and Hardscaping,
    Hardware & Home Improvement Stores,
    Kitchen and Bath Remodeling,
    Landscaping,
    Fencing,
    Ceramic Tile

    FAQ

    HOME DEPOT is currently rated 4.2 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.

    Contact information

    7900 RANCH RD 620 N, Austin, TX 78726

    WWW.HOMEDEPOT.COM