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HAPPY MAC

Computer Repair


Services we offer

NEW AND USED MAC SALES AND PURCHASING, IN STORE ON ON-SITE TROUBLESHOOTING, SERVICE CONTRACTS, NETWORKING, ADVICE, TRAINING.

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.8
responsiveness
4.9
punctuality
4.7
Showing 1-9 of 9 reviews

Timothy C.
04/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Straightened out settings for internet connections. Corrected printer issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Dyanne C.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: My e-mail software crashed, and I took my laptop in after several attempts to fix it myself. They estimated it might take a week to fix, and it did: a long time to be without my computer, but not unexpected I guess. They fixed the e-mail, cleaned up a few other things, and gave me advice for future maintenance. It's running fine now, and the price was certainly fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$40

Frank F.
11/2014
5.0
computer repair
  + -1 more
Excellent. Asked Happy Mac to fix slow running Mac Book Pro after bad Mavericks install that had slowed my computer to a crawl. After some positive back and forth emails (free) to discuss the problem, I decided to replace my older hard drive with a solid state drive. They discussed the SSD with me over the phone and ordered it for me. I was told the entire operation would take a couple of days. It did. Happy Mac did everything they said they'd do including ordering the SSD, installing it, installing a fresh install of the operating system, importing data, files, and software from the old hard drive, identifying software that no longer worked (no longer compatible with operating system), and fixed any glitches they saw that might be slowing the machine down. During the process, we spoke a couple of times over the phone when they needed additional information. I picked up my mac after the pre-stated two days. It is now ultrafast, and after several hours of use, I haven't found any glitches or hang-ups. Thanks Happy Macs.
Description of Work: Installed new solid state drive in mid-2010 MacBook Pro that ran slow after a possibly bad install of Mavericks on old hard drive. Freshly installed operating system. Reimported data and software. General system clean up after reinstall. My goal was to restore the speed of my machine and buy some additional time before I had to replace the entire computer (it is a 2010 model).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

MARGERY L.
03/2013
5.0
computer repair
  + -1 more
Very well
Description of Work: replaced router to bring back wi-fi in house and synced new computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Mike M.
07/2011
5.0
computer repair
  + -1 more
I spilled water on the keyboard of a MacBook Air belonging to a friend. After drying everything out, everything worked (sort of) except two of the arrow keys. Happy Mac was confident that the keyboard was shorted. At that point, considering the labor costs of working on laptops, I feared I was was facing potentially larger repair bills than a used replacement of the same model ,as well as unavailability of a match for the custom-painted upper case that was integral to the only orderable OEM replacement keyboards. . Happy Mac verified the diagnosis and went the extra mile of finding a new OEM keyboard without the case on eBay, and also diagnosed, ordered, and replaced a shorted keyboard cable. I exhaled with relief when I got the bill. I have consulted Happy Mac on several occasions. They are oriented to service that is high quality and low cost.
Description of Work: Disassembled a Macbook Air laptop, ordered parts and replaced backlighted keyboard and keyboard cable, and reassembled/tested the laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211

Joel P.
05/2011
1.0
computer repair
  + -1 more
Called several times and email and faxed to get a response to a simple mac repair and never got a return call, or email...
Description of Work: If these guys have a computer, phone or fax they certainly don't know how to use them as they never would call me back, email etc for a simple question on a mac repair. or hey maybe they went out of business and thats why i never received a return call...

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


LYNN S.
02/2011
5.0
computer repair
  + -1 more
The technician is Mr. Whitney and they deal with all Mac systems. He is a wonderful person and takes good care of my computer. At times, he doesn?t charge me anything, if the job does not require much work. During Christmas, my computer stopped working and I took it to in to his center. He inspected it and found out there was a problem with the air-port and asked me to continue working on it. He also mentioned that, there is no need of any repair, as the problem will be sorted out by itself. I was not charged anything for this service, as he didn?t do any work on the same. He is very prompt and delivers on time, as committed. I like his services and will use the same in future.
Description of Work: I used the services of Happy Mac for computer service, in December, 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICIA GAILAH T.
09/2006
5.0
computer repair
  + -1 more
Whitney Tracy, the owner, has gone above and beyond, to help me maintain my Mac. Since I use the Mac to run my business, it is crucially important. He is patient, knowledgeable and extremely nice. The work is always done in a timely manner, at a reasonable price. They also have used Macs for sale, as well as some other Mac-related equipment. In addition, when I had a fire in my home, which meant I had nowhere to work for two months, Whitney was kind enough to let me work in their waiting room. I can't say enough good things about this business and its owner.
Description of Work: Over the past two years, Happy Mac has been my technical support. They have done trouble-shooting, data recovery and export, advising on equipment acquisition, help with software for the Mac and my peripherals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Rebecca D.
10/2005
5.0
computer repair
  + -1 more
THESE GUYS DID A GOOD JOB. THEY EXPLAINED BETTER COMPUTER MAINTENANCE AND HELPED ME CHOOSE HOW MUCH MORE MEMORY I NEEDED TO RUN THE PROGRAMS THAT I WAS USING. THEY ALSO INSTALLED EVERYTHING QUICKLY AND FOR A PRICE I WAS EXPECTING.
Description of Work: I BROUGHT MY MACINTOSH POWERBOOK IN FOR SOME TROUBLE SHOOTING. I ALSO HAD AN AIRPORT CARD PUT IN AND MORE MEMORY INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    601 E 53RD ST STE A, Austin, TX 78723

    http://www.austinhappymac.com/

    Service hours

    Monday:
    11:00 AM - 5:00 AM
    Tuesday:
    11:00 AM - 5:00 AM
    Wednesday:
    11:00 AM - 5:00 AM
    Thursday:
    11:00 AM - 5:00 AM
    Friday:
    11:00 AM - 5:00 AM
    Saturday:
    11:00 AM - 2:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    HAPPY MAC is currently rated 4.9 overall out of 5.

    Monday: 11:00 AM - 5:00 AM

    Tuesday: 11:00 AM - 5:00 AM

    Wednesday: 11:00 AM - 5:00 AM

    Thursday: 11:00 AM - 5:00 AM

    Friday: 11:00 AM - 5:00 AM

    Saturday: 11:00 AM - 2:00 AM

    No, HAPPY MAC does not offer free project estimates.
    No, HAPPY MAC does not offer eco-friendly accreditations.
    No, HAPPY MAC does not offer a senior discount.
    No, HAPPY MAC does not offer emergency services.
    No, HAPPY MAC does not offer warranties.
    HAPPY MAC offers the following services: NEW AND USED MAC SALES AND PURCHASING, IN STORE ON ON-SITE TROUBLESHOOTING, SERVICE CONTRACTS, NETWORKING, ADVICE, TRAINING.

    Contact information

    601 E 53RD ST STE A, Austin, TX 78723

    http://www.austinhappymac.com/

    Service hours

    Monday:
    11:00 AM - 5:00 AM
    Tuesday:
    11:00 AM - 5:00 AM
    Wednesday:
    11:00 AM - 5:00 AM
    Thursday:
    11:00 AM - 5:00 AM
    Friday:
    11:00 AM - 5:00 AM
    Saturday:
    11:00 AM - 2:00 AM