Hammond Fireplace & Chimney

Chimney Sweep, Fireplaces, Chimney Repair,

About us

For over 33 years I have been inspecting, cleaning and repairing fireplaces and chimneys. Making your fireplace, stove or insert safe and enjoyable to use is my goal. Problem solving is my specialty. Call Hammond Fireplace & Chimney today. Inspection, cleaning, and repair of fireplaces and chimneys. Relining of fireplace and furnace flues. Tuck pointing also We accept cash or check and need to be paid at time of service.

Business highlights

39 years of trusted experience

Services we offer

Chimney caps, repair and sweep, dryer vent cleaning, fireplaces & gas logs. Gutter cleaning. Wood stove installation.

Amenities

Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.960 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
0%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 1-25 of 60 reviews

JAY V.
09/2021
5.0
chimney sweep
  + -1 more
It was pretty easy to schedule. There seems to be lots of demand for this guy. He was prompt, professional and courteous. The cost was reasonable and I would hire again.
Description of Work: chimney cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

West D.
04/2021
5.0
chimney sweep
  + -1 more
Outstanding service and will hire again! Very knowledgeable, professional, fast & efficient, reasonable pricing.
Description of Work: Inspection & Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hammond Fireplace & Chimney
Thank you for the review. It was a pleasure to serve you.

Kerry T.
03/2021
1.0
gas logs
  + -1 more
They refused to install third-party gas logs. Claimed a liability problem.
Description of Work: Gas log installation.
Rating CategoryRating out of 5

Response from Hammond Fireplace & Chimney
I contest this review. This is a mistake. He must have me confused with another company. I got the lead from the customer on 02/18. I messaged him the same day that I had fallen way behind in my call backs and was not taking on any new customers at that time. I did not 'refuse to install 3rd party gas logs'.(I have installed them many times).

Leon H.
02/2021
2.0
chimney sweep, fireplaces
  + 0 more
It didn't. They would not even accept new clients and stated they were booked solid into April!!!
Description of Work: Repair of gas fireplace.

Rating CategoryRating out of 5
responsiveness
2.0


Response from Hammond Fireplace & Chimney
We try to service everyone. When I got behind on my calls, I posted on my phone how far out I was booked to save the customers' time and allow them to find someone else as a courtesy.

James B.
09/2020
5.0
chimney sweep, chimney caps, fireplaces, dryer vent cleaning
  + 2 more
It went very well. Rob arrived on time and was very respectful of me and my property. He informed me well, and I was very satisfied with his work. I will continue to use their service.
Description of Work: Inspect Chimney and dryer vent, clean both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael M.
08/2020
5.0
chimney sweep
  + -1 more
Excellent - Rob is professional and friendly. I will use him again.
Description of Work: Chimney inspect and clean
Rating CategoryRating out of 5
Yes, I recommend this pro

Laurence T.
03/2020
4.0
chimney repair
  + -1 more
After an inspection, Mr. Hammond suggested a satisfactory solution to the rodent problem and carried it out successfully, with photos documenting all the repairs. I am fully satisfies with the work and recommend him.
Description of Work: Repair chimney where squirrels have chewed and modify screen on the cap to keep rodents out.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Hammond Fireplace & Chimney
Thank you for your kind review. I appreciate your understanding of my rescheduling due to my wife being in the hospital. I am glad I was able to rectify the animal invasion of your chimney to your satisfaction.

Dacia N.
11/2019
5.0
fireplaces, gas logs
  + 0 more
Rob is fantastic. He is very professional and willing to help out where needed. He did a great job of explaining fireplace operations to myself who knows nothing about it. He even cleaned up some broken glass outside near our fireplace.
Description of Work: Gas fireplaces needed to be cleaned out and I needed help understanding how to use/run them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jamet C.
11/2019
5.0
chimney sweep, fireplaces
  + 0 more
Called Mr. Hammond and he was able to come out the next day. On inspection all looked good and it definitely needed cleaning. He explained that the wind could have been a big factor in the smoke backing up into to the house. He was very professional and detailed. I would definitely recommend his company.
Description of Work: Had Mr. Hammond come out to inspect my fireplace due to having smoke issues with it the week before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Bland S.
08/2019
5.0
dryer vent cleaning
  + -1 more
Mr. Hammond was prompt and courteous, did a great job. I recommend him highly.
Description of Work: Dryer vent cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

George M.
07/2019
5.0
chimney sweep, gas logs, dryer vent cleaning
  + 1 more
Rob responded immediately to the Angie's list request. We made an appointment and he showed up on time. He immediately went to work and explained what he was doing when I asked him. He was very careful to put on slippers to replace his boots. He also laid a tarp to keep the dust from dirtying the fireplace hearth. He quickly assessed the ignition problem and fixed it. ($150) He then moved to rapidly clean the dryer vent ($140). He was professional throughout. I will hire him again.
Description of Work: Service and activate gas fireplace plus clean dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

John S.
07/2019
5.0
fireplaces, gas logs
  + 0 more
very well fast and efficient and courteous
Description of Work: fireplace repair and cleaning-gas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SHEREE S.
07/2019
5.0
fireplaces, gas logs
  + 0 more
I needed an expert to check out my fireplace issue- soot, air flow, rusty gas pipes. After checking all out (chimney was fine, no sweep needed) he determined a new gas log system was needed- rusty pipes were too gone and the prior installation was backwards! I picked a new set and installed it a few weeks later. Mr Hammond provided expert service, was honestly professional, and super clean. He arrives in a van with the name on the side and uniform-very safe and legit. Conversation was easy as his personality. I have him on my list for other work and already made a referral to another homeowner. (Austin, Texas)
Description of Work: replacement of fire place logs, installation, chimney check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Claire W.
07/2019
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
We had a great experience with Rob Hammond! He was professional and his prices were fair. We recently purchased a new home, and through our inspection were told we would need many repairs to our chimney. Rob came out and cleaned the chimney for us, and also assessed/inspected what repairs we truly needed (which thankfully were far fewer than what had been suggested by the inspector). I would recommend Hammond Fireplace & Chimney - and we'll be using them again when we move forward with our repairs!
Description of Work: Chimney cleaning; Inspection of repairs needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Taylor S.
07/2019
5.0
chimney sweep, chimney caps, chimney repair, dryer vent cleaning
  + 2 more
Rob was punctual, responsive and really up front about all the issues and work needed with the chimney. He went out of his way to make us comfortable with the work being done and we feel sure that the quality of his work was high. Would absolutely use Hammond Fireplace again in the future.
Description of Work: Chimney cleaning, crown replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob M.
07/2019
5.0
chimney caps
  + -1 more
Really good. I appreciated his knowledge on what he was doing.
Description of Work: Replaced the chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allison W.
10/2018
5.0
chimney sweep
  + -1 more
Our inspection and cleaning went great! The service was promptly scheduled, completed well and our house was left spotless when the work was complete. We'll definitely be using Hammond for our annual cleaning.
Description of Work: Chimney Inspection and Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Ange C.
07/2018
5.0
dryer vent cleaning
  + -1 more
Mr. Hammond was wonderful to work with! He was punctual and showed up at my door wearing a chimney sweep hat. He was also very nice, kind and courteous! I appreciated the way he responded to all of my questions. He explained in a clear and concise manner plus provided some cost saving tips to assist me going forward. I was very pleased with the job that he performed and have already passed on his information to some of my friends!
Description of Work: Dryer Vent Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Richard H.
07/2018
5.0
chimney sweep, fireplaces
  + 0 more
Outstanding person and did an outstanding job. You can not get a better person that takes care of the things you want done and LISTENS TO WHAT YOU WANT! Cost was not as much as others I called and his attitude for listening to what you want was outstanding. If you want someone that not only do the job but will do it the way that will make you happy here is the man that can do it, chimney and Franklin stove!
Description of Work: Cleaned out chimney and Franklin stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard W.
07/2018
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
Liner install was completed in less than one day. New stainless liner needed to be ordered. Once it came in, Rob had it installed to code in one day.
Description of Work: Chimney inspection and liner install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barb H.
03/2015
5.0
fireplaces
  + -1 more
The young man, Brian Wolfe was a very knowledgeable and professional resource. I finally have a working gas fireplace, know why it quits sometimes, and know what to do in the future. Great experience.
Description of Work: Inspection of the fireplace, and restored it to working order. I was also given a LOT of information about future use. Great company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Berat G.
02/2015
5.0
chimney sweep, fireplaces
  + 0 more
Unfortunately, the deal didn't work out because they said that they didn't service hood vents and that they believe that snow and ice on the roof were causing the blockage. The provider only services fire places, chimney's, and water heaters. They were on time and helpful. I would use them in the future.
Description of Work: I purchased a Big Deal for $140 for Chimney Safety Inspection and Sweep.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Helen T.
01/2015
5.0
chimney sweep, chimney repair
  + 0 more
The chimney didn't need to be cleaned after all, so they gave me a partial refund on the service I'd requested -- he still did a complete inspection, including a trip to the roof. Very pleasant provider, thoughtful, made a point of not soiling anything as the chimney was probed.
Description of Work: Checked to see if chimney needed cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Heidi K.
01/2015
4.0
chimney sweep, chimney repair, fireplaces
  + 1 more
He did all the points of the inspection, but basically told us "sorry but we can't help you". We have a north side chimney that sticks out of our house. He said even if we would totally air tight seal the chimney the empty space around the curvature of the tube (?) would still be drafty. We asked about updating the doors and he said it probably wouldn't help. Overall, not too helpful! It was just a bummer because we had a guy from Hammond come out before this guy and he seemed like he could have figured it out.
Description of Work: He came out for an inspection of our VERY drafty fireplace.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

Response from Hammond Fireplace & Chimney
We apologize that we were not able to fix their problem. That particular type fireplace/chimney system is air insulated. Therefore there is no way to stop all of the draftiness without compromising the safety of the chimney.

Benjamin G.
12/2014
5.0
gas logs
  + -1 more
Everything went great, first-rate. Very helpful and on topic. One of the good ones.
Description of Work: Fireplace/chimney inspection plus consultation on gas log options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95
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Contact information

11621 Rydalwater Ln, Austin, TX 78754

http://hammondfireplace.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM


Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Fireplaces,
Chimney Repair,
Gas Logs,
Dryer Vent Cleaning,
Chimney Caps,
Handyman Services,
Gutter Cleaning

FAQ

Hammond Fireplace & Chimney is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Hammond Fireplace & Chimney accepts the following forms of payment: Check
No, Hammond Fireplace & Chimney does not offer free project estimates.
No, Hammond Fireplace & Chimney does not offer eco-friendly accreditations.
No, Hammond Fireplace & Chimney does not offer a senior discount.
No, Hammond Fireplace & Chimney does not offer emergency services.
Yes, Hammond Fireplace & Chimney offers warranties.
Hammond Fireplace & Chimney offers the following services: Chimney caps, repair and sweep, dryer vent cleaning, fireplaces & gas logs. Gutter cleaning. Wood stove installation.

Contact information

11621 Rydalwater Ln, Austin, TX 78754

http://hammondfireplace.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM