Family owned. Additional DBA - Grout, Tile and Stone Masters of Austin LLC. Additional contact name - Brian Glenn. WE DON'T BELIEVE IN GIMMICKS....OUR PROMISE TO YOU IS BEST PRICE BEST SERVICE AND WE WILL BEAT OR MATCH OTHER BIDS FOR LIKE SERVICES..."APPLES TO APPLES"
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Business highlights
18 years of trusted experience
Services we offer
Grout, tile and natural stone cleaning and sealing, color-sealing, polishing marble & travertine. Recolor grout with 15 year seal that is very natural looking, does not shine, and will not fleck off. Your floors will look perfect after color sealing the grout. WE DON'T BELIEVE IN GIMMICKS....OUR PROMISE TO YOU IS BEST PRICE BEST SERVICE AND WE WILL BEAT OR MATCH OTHER BIDS FOR LIKE SERVICES..."APPLES TO APPLES"
Services we don't offer
No exterior or pool work except for covered patios. We no longer caulk showers or do small amounts of tile repair work unless it is part of a larger job. Our minimum job is $150.00
Excellent and efficient service. Job completed in one day with nearly no inconvenience. Final results were spectacular.
Description of Work: Clean and re-seal grout in the tiled bathrooms and throughout the first floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kay B.
08/2017
5.0
floor cleaning
+ -1 more
Brian did an outstanding job of reviving the natural beauty of our 17 year old slate floors. He thoroughly cleaned and then sealed the tile. This was not an easy process, but he worked through it and the floor looks great. We were very pleased with the results!
Description of Work: clean and seal porous slate tile and grout in kitchen, breakfast room and utility
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Claudia P.
05/2017
5.0
ceramic tile
+ -1 more
H Bryan spent about 3 hours cleaning all of my tile floors which were quite dirty. He did a great job....I was extremely happy with the results!
Description of Work: Cleaning my tile floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
William S.
11/2016
5.0
ceramic tile
+ -1 more
Delivered quote quickly after inspection. Good price. Arrived on time and completed the job in the time specified. High quality work we are very proud of having.
Description of Work: Color seal and grout large master shower and guest shower with natural tile. Also grouted vanity sinks. Grout bathtubs and vanity sinks in 3 upstairs bedrooms' bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Sue S.
09/2016
5.0
ceramic tile, countertops, floor cleaning
+ 1 more
Brian was easy to work with... he works with you on timing and scheduling. (If you need to keep doing repairs/renos on a certain area of the house, he will work around your schedule). This guy works hard!! He made these 1983 floors look like a new tile and grout installation!! It was so easy renting the house after his fantastic cleaning and sealing of all the floor tile, kitchen countertop, and bathroom floors and shower tiles. Looks like new! Hire Brian!!
Description of Work: Having bought a 2,000 sqft rental property, built in 1983, the mostly tile floors in the living areas, kitchen, and two baths were horribly dirty, and the grout lines were all dark brown, with deferred maintenance... made it look very old and dirty. We color sealed the old grout after cleaning and sealing in a grout color to match the newly painted cabinets and walls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
mercedes G.
03/2016
5.0
ceramic tile, floor cleaning
+ 0 more
Brian did a fantastic job cleaning the floors! I just bought the home and thought the floors were relatively clean..........not true! I couldn't believe how much dirt and grime were removed when he finished. They look amazing now!!!
Description of Work: cleaned tile floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
carol A.
12/2015
5.0
ceramic tile
+ -1 more
unknown
Description of Work: Completely cleaned and sealed all stone, tile and grout in home. A+plus job. Reasonable price for professional work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Jennifer P.
05/2015
5.0
ceramic tile
+ -1 more
I contacted Brian for a quote on cleaning and sealing interior and exterior tile and to get an opinion on options for repairing some severe chemical etch that was done by the installers in my showers. He arrived right on time and we walked through the house evaluating the various areas. Brian is very knowledgeable about natural stone and talked me through what he would do to clean and seal the areas. We settled on just the interior tile and he said he would email me a quote. He was very prompt in getting me a quote for time and cost and we scheduled the appointment. It was a 2-day job and Brian arrived on time and got right to work, he didn't even break for lunch! He even moved and replaced furniture for me being careful not to damage anything. Brian also offered to try out some techniques to see if we could repair the chemical etch in the showers and he repaired grout in several areas at no extra cost. When he was done my tile looked like new and it made me love it again...thanks Brian! The final bill was exactly the cost of the quote even though Brian did some extra work above and beyond the quote. I would definitely recommend Brian with Grout, Tile and Stone Masters and I will absolutely use them again for my next job!
Description of Work: Cleaned and sealed approximately 1450 sq. ft. of interior tumbled travertine tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,375
Bette H.
01/2015
5.0
ceramic tile
+ -1 more
unknown
Description of Work: The builder of my house did not seal the grout in my tile work. I have tile everywhere except the bedrooms including the kitchen backsplash and tub surrounds. Brian sealed all of it using the same color as the tile grout ensuring matching color throughout. He completed all but one bathroom in one day and returned when the other bathrooms were useable to complete the final job. He is knowledgeable, competent, punctual and personable. I would definitely use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Gaynell D.
12/2014
5.0
ceramic tile
+ -1 more
The grout in my kitchen/dining room ceramic tile floor was discolored. I got five bids for recoloring the grout. I selected Grout Tile & Stone Masters based on price (which included Angie?s List discount), knowledge, experience, and the fact the person who bid the job would be doing the work. Brian cleaned the tile floor, including the grout, and recolored the grout. This is on-your-hands-and-knees, time-consuming work. The procedure was especially time-consuming and tedious because the tiles are relatively small, which resulted in a lot more grout to clean and recolor. Brian did an excellent job. My 30-year-old floor looks new!
Description of Work: Grout Tile & Stone Masters cleaned 280-sq.-ft. ceramic tile floor composed of 8" tiles and recolored grout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$485
david S.
12/2013
5.0
ceramic tile
+ -1 more
He worked hard all day. I was so pleased with the results! He did an awesome job!! He stopped by a few days later to give me some free floor cleaner. Overall, I'm thrilled.
Description of Work: Very responsive, punctual and attentive. Very much to the point. He was a few minutes late due to Austin traffic, but texted us to keep us updated. I liked his professionalism and expertise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$675
Lourdes S.
11/2013
5.0
countertops, ceramic tile
+ 0 more
Great experience. Very responsive and easy to book, I wasn't able to get an appointment quickly. The quality of work was excellent.
Description of Work: Clean, grout and refresh the tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
DEBBIE J.
09/2013
4.0
ceramic tile
+ -1 more
It went well, only negative is that the new grout used wasn't a great match, it's a little too light but not bad enough for a re-do.
Description of Work: Clean and re-seal natural stone travertine in a walk in shower.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Grout Tile & Stone Masters
We used caulk not grout in your shower. Grout is always inconsistent in color especially in a shower. We can only get as close as we can with the caulk color in that situation. Caulk color is very true whereas grout color can vary.
Jennifer C.
07/2013
5.0
ceramic tile
+ -1 more
He did an outstanding job.
Description of Work: He cleaned and sealed all the grout, approx. 1100 square feet of tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Eugene P.
05/2013
5.0
ceramic tile
+ -1 more
Excellent. The men arrived on time, explained in detail what was to be done and offered options as to colors of grout. The work was performed to my satisfaction. I would use this company again.
Description of Work: Provider cleaned and sealed kitchen floor tile grout
My initial phone call to obtain a quote was returned very quickly and an appointment set up to see the work to be done. At the appointment, the process and products to be used were thoroughly explained, as well as what we could expect from the sealed stone and tile in terms of maintenance and when the stone would need to be resealed. The quote was very reasonable and the work was scheduled at a time that was most convenient for us. Everything was done exactly on time, in a perfectly professional manner, and the work areas left clean and neat. We are very happy with the work done, will confidently recommend Grout, Tile, and Stone Masters to neighbors and friends, and will definitely call them again when it is time to reseal the stone. It looks beautiful!
Description of Work: Sealed new granite countertops in kitchen and three bathrooms, as well as travertine backsplash in the kitchen, floors and shower enclosures in master bath and guest bath, and ceramic tile and grout floor and tub/shower enclosure in a third bath in our newly built home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
A. William B.
12/2012
5.0
ceramic tile, flooring contractor
+ 0 more
They covered the wood floors between the front door and the bathroom before beginning and covered the bathroom door to keep the dust from spreading. They were fast and did an excellent job. I would recommend them to anyone.
Description of Work: We purchased our own tile and Joseph Maxwell's staff came in and installed the floor tile in our bathroom in one day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from Grout Tile & Stone Masters
We did not do this job. There has been a mistake. Please contact or post on the correct contractor's page. Thanks! Brian; Grout Tile and Stone Masters, LLC
Richard S.
12/2012
5.0
floor cleaning, buffing & polishing, ceramic tile
+ 1 more
Overall they did an excellent job.
Description of Work: Their services were used for cleaning, grouting, and sealing of tile flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JANE B.
09/2012
1.0
ceramic tile
+ -1 more
After reading the rave reviews on Angie's list, I was optimistic that I may have found the right company for the job, alas I was disappointed as so often happens these days. Within a couple of hours, I recevied a call back during which we discussed the possible options for cleaning/sealing my ceramic tile and agreed to meet that Friday around 3pm. Unfortunately, Friday came and went, I've never heard from this company again, this seems to be a common theme for service companies in Austin. Despite on-going reports of a poor economy, it's been my experience that many service companies in Austin just don't need business I was very disappointed that this particular company had such wonderful reviews yet, that was not my experience.
Description of Work: I contacted this company to clean and seal my ceramic tile & grout.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
1.0
Response from Grout Tile & Stone Masters
This report was just brought to my attention and I must profusely apologize to the member for the problem. I double checked my schedule and did not see that I had you on the schedule at 3PM on 8/17/12; however you were in my log book. I must have been busy or distracted and did not put you on the schedule. I remember being involved in a very tedious marble floor polish and may have just dropped the ball. My mistake. If you still need the work done I will be happy to come by at your convenience. Brian
Mark B.
05/2012
5.0
ceramic tile, flooring contractor, floor cleaning
+ 1 more
I contacted them over a year ago to get an estimate to clean tile and clean/re-grout. Almost a year later I contacted him and he fit me right into his work schedule. He honored his previous estimate and was exact on the amount of time to perform the work. I would recommend this contractor!
Description of Work: He used special cleaner to strip ceramic tile of excess sealant left by previous owners. Cleaned/re-grouted/sealed grout lines. Left instructions on how to clean and maintain grout/tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Diane M.
10/2011
5.0
flooring contractor, ceramic tile, floor cleaning
+ 1 more
Bryan was extremely knowledgeable and came prepared with a wide variety of grout samples ranging in subtlety from sand, light umber and cream. Depending on the lighting throughout my house, the nuance of the color we chose made a difference. He was very particular and promised I would love the outcome. His attention to detail was amazing. Not only did my grout look flawless, my tiles looked perfect. He took care to use towels at the entrance of my house and took the time to explain about products he was using. His attention to detail is why his company is called Grout Tile and Stone MASTERS. I bought my house because of the beautiful floor in the first place. He restored it to the original look. The quote was spot on and well worth the money. I will use him for upkeep of my floors in the future and highly recommend him to others.
Description of Work: I had my grout cleaned and sealed by Bryan and am really happy with the results. The grout before varied in color and was spotty. The tiles were slightly hazy and had residue from a previous cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Anne G.
09/2010
5.0
flooring contractor, ceramic tile, floor cleaning
+ 1 more
My tile floor had gotten really grungy and the grout was very dirty in the kitchen. I tried cleaning it myself and after working very hard for over an hour, I decided I needed professional help. I called Brian and he came out and evaluated what needed to be done. He brought a set of cleaning agents with him and tested a few spots on the floor and grout. What's impressive is that he takes the time to evaluate what type of cleanser (alkaline or acidic) needs to be used. He wrote me an estimate I thought was reasonable and we set a date for him to come do the work. He's a small business and handled my job himself. My husband was here when he did the work and when I walked in the door, it looked like I had brand new tile. I wish I had taken before pictures so I could show off the difference. Very high quality work and extreme professionalism. I am one happy customer.
Description of Work: Cleaned tile and grout, resealed and re-stained the grout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Janis F.
09/2010
4.0
flooring contractor, ceramic tile, floor cleaning
+ 1 more
Arrived on time, very courteous and the one worker worked hard - it was a lot of work as mold was very heavy and I'd tried everything to clean. He got everything cleaned up then waited a few days to let dry and then came back to re-caulk. Overall a very good job even though he couldn't get all the mold off - still looked MUCH better. Re-caulked very nicely - all looked much better afterward and had really looked gross prior. My one issue was that in cleaning some things up some of the removal liquid spilled on a place in the center of the bathroom floor. It was that cheap stick on tile so started to buckle and finish came off. They fixed as best they could and offered a discount when I said I was planning on eventually replacing the flooring in there (maybe they would have anyway). Except for that (and I really believe it was just a simple accident - and it happens) I was very pleased with the whole job and will use them again.
Description of Work: VERY HEAVY mold/mildew removal from grout/caulk and re-do same in master shower. I had 2 companies give estimate - pretty equal.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
Viktors B.
09/2009
5.0
flooring contractor, ceramic tile, floor cleaning
+ 1 more
I needed the entire marble floor polished because it had about 20 years of wear. They came in with machines and diamond grit to do the job. They were punctual, worked diligently and had it all completed, including sealing in two days. It was a pleasure to work with them and the results look great.
Description of Work: Polished and sealed a large marble tile floor.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Countertops and Backsplashes,
Buffing and Polishing,
Marble and Granite,
Sunrooms and Patio Enclosures,
Kitchen and Bath Remodeling,
General Remodeling
FAQ
Grout Tile & Stone Masters is currently rated 4.9 overall out of 5.
Thursday: 8:30 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Grout Tile & Stone Masters accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Grout Tile & Stone Masters offers free project estimates.
No, Grout Tile & Stone Masters does not offer eco-friendly accreditations.
No, Grout Tile & Stone Masters does not offer a senior discount.
No, Grout Tile & Stone Masters does not offer emergency services.
No, Grout Tile & Stone Masters does not offer warranties.
Grout Tile & Stone Masters offers the following services: Grout, tile and natural stone cleaning and sealing, color-sealing, polishing marble & travertine. Recolor grout with 15 year seal that is very natural looking, does not shine, and will not fleck off. Your floors will look perfect after color sealing the grout. WE DON'T BELIEVE IN GIMMICKS....OUR PROMISE TO YOU IS BEST PRICE BEST SERVICE AND WE WILL BEAT OR MATCH OTHER BIDS FOR LIKE SERVICES..."APPLES TO APPLES"
No exterior or pool work except for covered patios. We no longer caulk showers or do small amounts of tile repair work unless it is part of a larger job. Our minimum job is $150.00