GRANITE SECURITY SYSTEMS

House had previous systems in house before we purchased. Granite had to work around older equipment, took a couple of tries but they got it done!

Since we are new to this area, I searched Angie's List to find a reliable contractor to install our central vacuum system. Since Granite Security is highly rated, I called and inquired about them installing the vacuum system. During the conversation, I was told it would be very expensive to do in an existing home but they could have their technician come out in 3 weeks for $85 (which I thought was strange). Three weeks later, on the 17th the technician showed up and looked areound my home and attic and said it would not be too hard and talked about taking a day per drop! When we heard from Granite Security, they said it would take about 5 days at $100 per hour! Really? $4,000! Needless to say, we did not take them up on the offer! Another company who was recommended by a different crantractor quoted $200 per drop and we had him complete the installation of the 4 drops. It took that technician one day to complete the work and he only had to open one wall that was filled with insulation. Today, I received a bill for the "$85 estimate" from Granite Security. When I saw it I thought they MUST have Big Brass B**** to send me this! They are listed by Angie's List as being 16 miles but Google shows them to be 38 miles from my home. This has been the only contractor that I have ever heard of charge to give an estimate!

I really appreciated the help! I actually was not one of their customers and they were still very willing to come and check out my system. They went out of their way and were very kind.