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Gold Standard Floor Care

Floor Cleaning and Waxing, Ceramic Tile, Marble and Granite,

About us

Gold Standard Floor Care offers cleaning and restoration services for all of your tile and stone surfaces in your home. We can address your concerns for your floors, counter tops, vanities, shower stalls, patios, and pool decks.

Business highlights

14 years of trusted experience
Family Owned & Operated

Services we offer

Gold Standard Floor Care offers Tile and Grout Cleaning, Sealing, Polishing & other Restoration services for floors, counter tops, shower stalls, & patios. This includes ceramic and porcelain tiles, along with natural stone tiles such as Travertine, Marble, Granite, Limestone, & Slate. cleaning stone, floor refinishing, gold standard floor care, grout cleaning, natural stone cleaning, tile and grout cleaning, tile cleaning, travertine, bathroom tile, cleaning, floor, tile, travertine

Services we don't offer

Wood Floor restoration

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.991 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 91 reviews

Tim P.
08/2020
5.0
ceramic tile, countertops, floor cleaning
  + 1 more
Outstanding service. Excellent quality of work. Best value. Timely and responsive. Highly recommend and would hire again in a heartbeat.
Description of Work: Tile and grout cleaning and repair; shower and sink recaulking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

DON G.
04/2019
5.0
floor cleaning
  + -1 more
This was a great experience. From the initial estimate to the completion of the work. The floors looked great, my wife was comfortable with the entire process. Would definitely use again. I hated our floor before but like them again after this work.
Description of Work: Travertine Floor Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Barbara C.
10/2018
5.0
ceramic tile
  + -1 more
An excellent job. Owner of the business came to our home to do the work.
Description of Work: Tile grout cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Margaret J.
03/2018
5.0
floor cleaning
  + -1 more
The service was exceptional. Professional, knowledgeable, explanation of process. Blaine showed care and concern for my requests and treated it like it was his. Will use again and would highly recommend this service. My 10+ year old floors look like brand new. Very pleased.
Description of Work: Travertine cleaned, sealed and holes filled in on floor and bathroom showers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

James T.
10/2017
5.0
floor cleaning
  + -1 more
Blaine is the consummate professional. Excellent service, fair pricing and customer oriented. Would highly recommend his services. Our floors look like new again.
Description of Work: 18 year old travertine floors needed some love.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Gold Standard Floor Care
It was our pleasure to provide our services in your beautiful home. Thank you!

Randolph L.
10/2017
5.0
floor cleaning
  + -1 more
Excellent! The floors look fantastic. A few months after the work was performed, one of the travertine tiles developed an unusual stain and I called Blain Haeg. He came over immediately and helped me get to the bottom of the mystery (someone spilled highly concentrated cleaning solution), and offered to put me on the schedule for a fix. He was so generous with his time, very nice and I will definitely be calling Gold Standard for all future floor work. from Gold Standard even came over a few months after performing the work because I couldn't figure out the cause of an unusual stain on one of the floors. He took the time to carefully
Description of Work: resealed travertine floors in kitchen and bathroom + natural stone floor in entry hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine H.
10/2017
5.0
floor cleaning
  + -1 more
Blain did his best, given an impossible situation and did make some marked improvements! He was communicative and very fair. Would definitely hire again!
Description of Work: Tried to get the mildew stains out of our shower's travertine. Travertine is not a good stone for showers!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacquie G.
08/2017
5.0
ceramic tile, floor cleaning
  + 0 more
Blain arrived timely and did a very professional job. Will hire him again when needed.
Description of Work: All tile and travertine was cleaned and/or polished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Christina M.
10/2016
5.0
ceramic tile
  + -1 more
The whole experience was excellent. Blain was very responsive, worked us into his schedule immediately and was punctual and very professional. He did a wonderful job in both our kitchen and master bath. Both look like new again. It was a huge change for the bathroom because the grout was very dark from the dirt (we bought a 30 yr old house this year - not sure how long the tile had been installed), and now it's a light tan again and looks beautiful. He finished the job faster than estimated and was very careful to put down floor pads on our hardwood so they would not get damaged in the process. We couldn't be happier with the experience and would highly recommend him!
Description of Work: We had our ceramic tile cleaned and the grout sealed in our kitchen and master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Gordon G.
08/2016
5.0
ceramic tile, floor cleaning
  + 0 more
We were on a bit of a time schedule and Blaine, (the owner) worked hard to schedule the cleaning very quickly!! He arrived on time and did a thorough job, even working around various boxes and furniture that were in the way. He would just move them over and clean away!. His original estimate without seeing the house turned out to be a bit higher than what he actually charged us once he saw the scale of the work to be done. I sure did not expect it to be less money! I truly thought he was an honest, hardworking and customer service-oriented businessman from the get-go! He did a great job making the tiles shine. I will recommend him to anyone!
Description of Work: We needed the tiles cleaned in our mother's home before putting it on the market. We selected Gold Standard because of all the great reviews they had on Angies List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Stephanie C.
05/2016
5.0
marble & granite, floor cleaning
  + 0 more
No service was performed, I only received an estimate. I felt that Gold Standard was very professional, timely and knowledgeable with all phone calls, emails, and in person estimate. In the end I selected another Angie's List provider based on price.
Description of Work: Provided in person estimate

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Helen F.
11/2015
5.0
ceramic tile, floor cleaning
  + 0 more
Very professional in manner, dress, and work. Using air movers, the floor dried quickly, and all was completed by the afternoon., as I had approximately 1200 sq. ft. to clean. I will use in the future.
Description of Work: Cleaned ceramic tile and grout, moving furniture as needed. Then applied grout sealer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,021

Response from Gold Standard Floor Care
Thanks for taking your valuable time to offer your review of our services. It's very much appreciated!

Paula S.
06/2015
5.0
ceramic tile, floor cleaning
  + 0 more
They were good and I would use them in the future.
Description of Work: I purchased a big deal from Gold Standard Floor Care. They did the Floor Cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Gold Standard Floor Care
It was a tremendous pleasure to be invited to your home. Your husband is quite a character!

Jody-Ann G.
06/2015
5.0
floor cleaning, flooring contractor
  + 0 more
Blain was professional and prompt from out initial estimate meeting to showing up for the job. He did an excellent job. Left my house as neat as he found it. He was very reasonably priced compared to some other estimates I received. I received a $2500 estimate from another company.
Description of Work: Sealed grout throughout my house for the tile floors, and travertine backsplashes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$870

Response from Gold Standard Floor Care
We always enjoy helping prep a new home for our clients. Congratulations on the purchase of your beautiful home!

GAYLE C.
05/2015
5.0
ceramic tile, floor cleaning
  + 0 more
Blain came on two days, first to mark all the chipped places and fill them with material that matched my tile. He came when he said he would. Then he came back a few days later and completed the rest of the work. He finished a little earlier than he thought, which was good.
Description of Work: Filled in chipped areas in my Travertine tile throughout house built in 2002, steam cleaned floor, then sealed it and polished it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

Response from Gold Standard Floor Care
Thanks for taking the time to provide your review! The opportunity to resolve your concerns about your travertine floors is greatly appreciated.

Richa J.
05/2015
2.0
ceramic tile, marble & granite
  + 0 more
Things kept going wrong. Something broke so he had to order it in so the work got delayed. He offered a discount, which was fine. However, the work got delayed more because he ordered wrong part. He then said he'd do it for free. But what he did for free was not good at all. He didn't tell me he was even done and just walked out. I had another company come in after to do it properly.
Description of Work: He came over to clean and restore marble & tile floors.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$400

Response from Gold Standard Floor Care
We simply failed to meet the customer's expectations on this project, including issues with equipment and the final outcome. As a result of our mutual disappointment, we didn't charge the customer. We are sincerely apologetic for the experience.

Jordan M.
01/2015
5.0
ceramic tile, floor cleaning
  + 0 more
Blain was very thorough and professional. Would definitely return to him for more business. There were some areas of my grout where the color remained dark, but overall the result was vastly improved from what it was pre-cleaning.
Description of Work: Clean tile and grout. Sealed grout in certain areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Gold Standard Floor Care
We're very happy that we were provided the opportunity to perform our services in your home. Although we use a variety of methods and products to restore the grout to a like-new state, occasionally there can be permanent staining in some grout areas. Remember, we offer a 100% satisfaction guarantee, so you can use our services with confidence.

Janette C.
11/2014
5.0
ceramic tile, floor cleaning
  + 0 more
No complaints. Blain did a great job. He was professional and very polite. He was thorough and fast. I would recommend him to my closest friends and family.
Description of Work: The owner of Gold Standard, Blain Haeg, cleaned and sealed all of our tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Response from Gold Standard Floor Care
I'm not just the owner, but I also complete most jobs myself. I really enjoy taking the time to get to know your concerns, while providing solutions that work for you. Thanks for the fantastic review!

Betty L.
10/2014
5.0
ceramic tile, floor cleaning
  + 0 more
Blain Haeg first impressed us when he came to give an estimate. He was on time, clean-cut, well groomed, and had a very professional manner. He answered our questions completely. The day of the job, he phoned to say he was running a little late; and 15 minutes after the appointed time, he arrived. We had moved most of the affected furniture out of the way; but the bigger pieces he moved by himself. He was always mindful of protecting our home from possible damage by his hoses and equipment. He worked steadily from 8:45 a.m. to 4:30 p.m., only taking 30 minutes for lunch. He had air movers to speed the drying process; and when he left, most everything was already dry. He even left 8 felt furniture sliders to help us move the furniture in the sunroom.
Description of Work: Sealed grout in a new tile floor; cleaned and sealed floor grout in 2 bathrooms; cleaned and sealed stained concrete floor in sunroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Gold Standard Floor Care
Well...I guess I was simply raised right by mom and dad. We believe in providing the type of service that we expect when we're on the other end. Professional, courteous, prompt service is what you can expect from Gold Standard Floor Care. Thanks for the fantastic review!

Gaynell D.
09/2014
5.0
ceramic tile, floor cleaning
  + 0 more
I have ceramic tile in my dining/kitchen area. Some of the grout is discolored, and I called Blain Haeg to get an estimate for cleaning the grout and returning it to its original condition. After testing two areas, he determined cleaning would not resolve the problem. He referred me to another provider who offers services that may resolve my problem. I greatly appreciate his professionalism, and I will use his services when I need grout cleaned.
Description of Work: 1. Diagnosed the problem with discolored grout in my kitchen/dining room area. 2. Referred me to another provider to resolve the problem.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Gold Standard Floor Care
We can't always offer a recommendation to resolve a customer's concerns. In this case, we felt that the expertise required a different type of vendor to resolve the issue. As a result, we provided the customer with the name of a trusted organization.

Harry R H.
09/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Blain was on time and very professional during both the quoting process and contracted work. He is hard working, conscientious and very aware of working to his customers satisfaction. The quality of his work was excellent and he put everything back the way he found it using the pictures that he took before hand. I would not hesitate to recommend Blain to anyone.
Description of Work: Cleaned all of the stone and tile floors throughout our home along with four area rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Gold Standard Floor Care
Our goal is to exceed our customer's expectations at every opportunity. Thanks for taking the time to provide your review!

Gail D.
08/2014
5.0
ceramic tile, floor cleaning, marble & granite
  + 1 more
Initial visit was great. He explained the process and price. On the day to clean tile he arrive on time and spent many hours working on floor. We cannot believe how great they look. Blain did an amazing job. I would highly recommend him without reservation.
Description of Work: Clean ~ 1000 sq feet of the dirtiest tile and grout in the house we just purchased. We also had the grout sealed. We also had granite counter top in main bath sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Gold Standard Floor Care
We take great pride in restoring tile and grout to a like-new state. Thanks for providing Gold Standard Floor Care the opportunity to refresh your floors!

Chris H.
08/2014
5.0
floor cleaning, flooring contractor
  + 0 more
Many scratches were removed, some that were deep were diminished but unable to remove completely. However, very happy with the overall experience. Blain at GoldStandard performed service like it should be done. Extremely professional, informative, on time, did everything he said he would do. One of the best service experiences I have had in some time. He does it right!
Description of Work: Worked to remove scratches, cleaned and resealed travertine flooring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

Response from Gold Standard Floor Care
It was our pleasure to assist on this larger project, as you were remodeling your home. Thanks for providing Gold Standard Floor Care the opportunity to participate. We appreciate your favorable review!

Nadine T.
08/2014
5.0
floor cleaning, oriental rug cleaning
  + 0 more
Did a fabulous job. Have used them again since.
Description of Work: Cleaned all grout on our tiled floor. Cleaned two rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Gold Standard Floor Care
We appreciate the continued opportunity to provide service to you and your home. Thanks for the kind review!

Debbie B.
07/2014
5.0
carpet cleaners, ceramic tile, floor cleaning, upholstery cleaning
  + 2 more
Blain did an amazing job. He not only took pride in doing the job but also making sure to protect the areas of my house that he was not hired to clean. In my new house he was there to seal grout and tile. It looked Fabulous!!! He scotch guarded all my new carpet and laid down an allergy protectant. I found the price to be extremely reasonable and his professionalism was really appreciated. He also cleaned carpets and couches in my current house. Every thing looked brand new when he was done. I will use him everytime I need such services again. He gets my highest recommendation !!
Description of Work: We had Blain do 2 services for us. He sealed all the tile and grout in our new house. He also came to our current house and cleaned our carpet and some of our furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Gold Standard Floor Care
Thanks for taking time to write a review during this busy time for you. Many of our recent projects arise from customers, like you, who are relocating within the Austin market. It was a pleasure to care for your existing home's furnishings, while prepping your new home for your family's arrival.

Contact information

7212 McNeil Dr #104, Austin, TX 78729

http://www.goldstandardfloorcare.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Floor Cleaning and Waxing,
Ceramic Tile,
Marble and Granite,
Countertops and Backsplashes

FAQ

Gold Standard Floor Care is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

Gold Standard Floor Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Gold Standard Floor Care offers free project estimates.
No, Gold Standard Floor Care does not offer eco-friendly accreditations.
No, Gold Standard Floor Care does not offer a senior discount.
No, Gold Standard Floor Care does not offer emergency services.
No, Gold Standard Floor Care does not offer warranties.
Gold Standard Floor Care offers the following services: Gold Standard Floor Care offers Tile and Grout Cleaning, Sealing, Polishing & other Restoration services for floors, counter tops, shower stalls, & patios. This includes ceramic and porcelain tiles, along with natural stone tiles such as Travertine, Marble, Granite, Limestone, & Slate. cleaning stone, floor refinishing, gold standard floor care, grout cleaning, natural stone cleaning, tile and grout cleaning, tile cleaning, travertine, bathroom tile, cleaning, floor, tile, travertine
Wood Floor restoration

Contact information

7212 McNeil Dr #104, Austin, TX 78729

http://www.goldstandardfloorcare.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed