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Frankenstein Computers and Networking

Computer Repair

About us

We offer fast, reliable, quality service with no contracts. We pride ourselves on customer support, return customers and word of mouth advertising. We don't use big and confusing words or technical jargon. We communicate with our customers on a level that we all understand. Our rates are some of the lowest in the area. We look forward to meeting our new customers. We service Austin and the surrounding areas. Now Offering Hero Program Discount to Military, Police, Fire, EMS and Veterans.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Business IT Support, Residential Computer Maintenance and Repair, Virus Removal, Software Installs, Hardware Installs, 24/7 Monitoring, Managed Services, Email Setup, Custom Built PC's, Back Ups, PC Repair, PC Cleanup, Remote Repairs, Networking, Security, Consulting and Evaluation, Cabling, Server Administration, Phone Support, Database Support, Website Design, and Much, Much More!

Services we don't offer

Printer Repair, Cell Phone Repair, Monitor Repair

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

John C.
04/2015
5.0
computer repair
  + -1 more
Very patient, professional and quick.
Description of Work: Transferred data to new computer and helped this neophyte get new system set up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Linda L.
10/2014
5.0
computer repair
  + -1 more
They were very professional. They took time to answer all my questions. They corrected the mess another company made of my laptop. I was very impressed with the interaction with me and other customers that were there. They went the extra mile to make sure I was understanding everything. They explained everything before hand so I knew what they were going to do. They were in a easy location for me to find. I called them up to get directions and they gave me the exact way how to get there. They treated me wit the utmost respect. They did not make me feel inferior at all. I would recommend them to anyone. Their prices are right on the money. They are professional and honest. I appreciated their honest and their work ethic. They are top notch computer repair and installations experts. Thanks to them I have a computer that works. I would go back to them.
Description of Work: They installed Windows 8 for me. They updated drivers on my computer. They corrected what needed to be fixed. They completed the project on time as they quoted. They were very helpful. I even took my second laptop to them and they work h****** it. They showed me how to use Windows 8.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212.36

Response from Frankenstein Computers and Networking
Thanks for the feedback - we love to hear from new friends! We are always here to help in whatever way we can, whether it be a highly technical application or some down to earth explanation; our team is here for you! Remember, some of our work can even be done over the phone, so give us a call and we'll find the most convenient way to keep your equipment running smoothly and efficiently. Thanks for the opportunity to earn your business!

Lori M.
08/2014
5.0
computer repair
  + -1 more
I was having all sorts of trouble with my computer and when I called this vendor I came into contact with Mason, who immediately took control and it was all good! He remotely went thru my computer and within an hour he had taken care of many issues that I have had for months! He was able to find several intrusions from outside sources, delete unnecessary programs, set me up with FREE software for protection and streamlined many of my start ups. He was amazing and he was a professional as well as a personal employee of this company! I highly recommend him and Frankensteins!
Description of Work: Mason, of Frankenstein remotely took care of ALL my problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Frankenstein Computers and Networking
Thanks for sharing! It is surprising how cluttered a computer can get, without your even knowing it. I hope your system's performance continues to be hassle-free, but if not, we're happy to clean it up again! Just so you know, we can also help with networking your system to devices, and can provide quotes for internet service that may be cheaper than what you can get! Let us know how we can help :)

Chuck T.
06/2014
5.0
computer repair
  + -1 more
Very pleased, highly recommend! Recently, my PC had contracted a virus/malware, which was causing a series of pop-ups. Plus, it was running slow. Contacted Frankenstein Computers and spoke to Mason. Hoping I would not have to bring in the PC, he spent several hours repairing it. The best part was I did not have to bring it in. He did it all by remote desktop. Mason was professional, courteous and customer driven, which is a testament to the kind of leadership that Tony Tudyk (owner) has on the team. Over the years I've had the pleasure of working with Ryan, whenever I've had any PC issues. He always comes through and does so with a terrific attitude. This is a good company with good people, who will be fair and reasonable with their pricing. They will treat you with respect.
Description of Work: Deleted virus and spyware, cleaned registry, uninstalled unused/corrupt programs, Sped-up the computer significantly....all by using remote desktop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Frankenstein Computers and Networking
[member name remove], Glad to hear we were able to help you in the most convenient manner for you! Mason is definitely a whiz at remote assistance, and we are always happy to be able to help you in whatever way we can :) Watch for upcoming offers, available here for Angie's List members, and we'll provide you even more value!

Santiago M.
04/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: I took my computer in because it was locking up they ran various tests and kept it overnight but they called me the very next day and since it never locked up on them they did not charge me. Due to their professionalism and responsiveness I will be using them again if the need arises.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Frankenstein Computers and Networking
Thanks for sharing, [Member Name]! We always strive to give a service that is fair, honest, and reasonable, and if a computer does not need what we expected, we will always adjust the price - as low as it needs to go! We look forward to seeing you again, whenever we can be of service to you or your friends :)

ANN K.
04/2014
5.0
computer repair
  + -1 more
Mason was very patient and thorough - he talked me through several solutions until the problem was fixed. I would use them again and have already recommended their service to several friends.
Description of Work: Helped me fix an internet connection problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Frankenstein Computers and Networking
We are pleased that Mason was able to help you, and so delighted to hear from you. All of our technicians are very proficient with internet issues; Mason is also a database expert. We are confident we can provide any IT support you - and your friends! - might need, and hope to be able to keep you all running smoothly and efficiently from here on out!

Sheila M.
11/2013
5.0
computer repair
  + -1 more
We interviewed several IT companies before selecting this Company. Being a CPA firm we are wired to pay attention to details and ask questions. They exceeded our expectations at a very reasonable price. We were up and running without a hitch. We would strongly recommend them and plan on using them in the future.
Description of Work: We replaced our server and all workstations in the office. In addition, we replaced some offsite computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Frankenstein Computers and Networking
Just wanted to say thanks for sharing, and we hope the relationship that started in November has been as satisfying for you as it has been for us. We really appreciate having you as our customer :) [hyperlink removed]

Mary B.
05/2013
5.0
computer repair
  + -1 more
Would give them an "A"
Description of Work: Would give them an overall "A" rating, they were knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

    Contact information

    7702 N Lamar Blvd, Austin, TX 78752

    www.fcnaustin.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Frankenstein Computers and Networking is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Frankenstein Computers and Networking accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Frankenstein Computers and Networking does not offer free project estimates.
    Yes, Frankenstein Computers and Networking offers eco-friendly accreditations.
    No, Frankenstein Computers and Networking does not offer a senior discount.
    Yes, Frankenstein Computers and Networking offers emergency services.
    Yes, Frankenstein Computers and Networking offers warranties.
    Frankenstein Computers and Networking offers the following services: Business IT Support, Residential Computer Maintenance and Repair, Virus Removal, Software Installs, Hardware Installs, 24/7 Monitoring, Managed Services, Email Setup, Custom Built PC's, Back Ups, PC Repair, PC Cleanup, Remote Repairs, Networking, Security, Consulting and Evaluation, Cabling, Server Administration, Phone Support, Database Support, Website Design, and Much, Much More!
    Printer Repair, Cell Phone Repair, Monitor Repair

    Contact information

    7702 N Lamar Blvd, Austin, TX 78752

    www.fcnaustin.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM