Empire A/V Services & Installations LLC

home theater designer

About us

With over 10 years of experience, our team is the clear choice for all audio/visual needs. Specializing in building/home automation, theatre surround sound systems, T.V. wall mounts and much more! At Empire Services and Installations we're your one stop audio/visual and electronics. For custom solutions and excellent customer care that you can rely on, call Empire Services and Installations today and get your project completed the right way!

Business highlights

16 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.7147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
17%
3
3%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.7
Showing 1-25 of 147 reviews

Cheryl B.
09/2020
5.0
Excellent service. Very professional and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry T.
08/2019
5.0
I had a very good experience, professional, courteous and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tab B.
05/2019
4.5
Prompt and courteous.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

leke J.
03/2019
5.0
Great to work with. They cleaned up afterwards and were very careful around my fixtures and appliances.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

James Y.
03/2019
5.0
On time, knowledgeable, courteous, and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia G.
02/2019
5.0
Erik, Jared and Richard did a great job setting up my 60" TV and electronics on my new console furniture. They also hung a 55" x 43" very heavy painting above the fireplace while they were here which is beside my TV setup. Erik took the time after to trouble shoot and make sure my Firestick, blue-ray disc player, receiver and speakers were all integrated and made sure I understood how to operate the remotes. I will be buying a new 65" TV and will definitely hire Erick & team to mount it on the wall above my console. Price is reasonable for the great quality of service. I was even able to call Erik with a question after the set up. All is working just fine!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Judy K.
11/2018
5.0
Jared and Erik mounted a 72" TV on our rock fireplace and mounted another TV in our office. They did a great job and were very reasonably priced!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kellie A.
11/2018
5.0
Jared and Erik did a wonderful job with putting up my entertainment center and it was no small adventure as it’s floating on the wall with the tv mounted. All the cords are hidden, the center is perfectly centered and level. Looks great. They were efficient ,professional, and even cleaned up the small mess they made. I definitely recommend hiring them for your project

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

robin t.
08/2018
5.0
Very responsive, gave me ideas, asked for future business...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles B.
04/2018
5.0
Very good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

stan j.
01/2018
5.0
n/a

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lois B.
12/2017
5.0
Service technician Ricky was very helpful and professional. He even explained questions about my TV provider that I wasn't aware of. He was also very friendly.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Rahul B.
12/2017
5.0
Johan from Empire came to our home. He went above and beyond to make sure we were satisfied. There was no up-sell - did the job in an efficient manner. They installed 5.1 home theater in ceiling speakers and wall mounted 2 TV's for me - all of this was done in 3 hours. They gave us a courtesy call before coming in, kept cleaning up after themselves - every step of the way. Fantastic service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marc T.
12/2017
4.0
Small company. Appear to be very busy. Knowledgeable technicians. Easy to communicate with. Tidy.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Robbin S.
12/2017
5.0
Very professional! Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

craig s.
11/2017
4.5
Very polite, wanted to make sure customer was satisfied. Returned once for fine tuning the system.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Debbie B.
11/2017
4.5
Empire did a great job. Some of the other companies promised the work but did not show up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Wendel D.
11/2017
5.0
Very professional and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott C.
10/2017
5.0
They did a great job and was very prompt and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom C.
10/2017
5.0
Ricky provided excellent TV service - best I've had in a long time! He was very curtious, professional and fast.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roger S.
10/2017
5.0
The entire Empire AV team was personable, courteous, and highly professional. The project involved multiple steps, including an update to the AV system in our theater room, a surround sound install in our living room, a TV install in our game room, and system integration throughout our home. All work was completed timely, as per the initial quote, with no surprises. What truly sets this company apart is the service provided after the project is completed. All of our questions have been promptly addressed, both over the phone and onsite. We know we can depend on these guys any time we need them in the future, and we will continue to recommend them to anyone who needs AV/Home Theater work completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

michael h.
10/2017
5.0
these GUYS ROCKED... Ricky there installer WENT ABOVE AND BEYOND

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

James W.
09/2017
5.0
Fast friendly and very personable

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

2611 FM 1960 West Suite F101, Austin, TX 77068


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

home theater designer

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Empire A/V Services & Installations LLC accepts the following forms of payment: CreditCard
Yes, Empire A/V Services & Installations LLC offers free project estimates.
No, Empire A/V Services & Installations LLC does not offer eco-friendly accreditations.
No, Empire A/V Services & Installations LLC does not offer a senior discount.
No, Empire A/V Services & Installations LLC does not offer emergency services.
No, Empire A/V Services & Installations LLC does not offer warranties.

Contact information

2611 FM 1960 West Suite F101, Austin, TX 77068


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed