With over 10 years of experience, our team is the clear choice for all audio/visual needs. Specializing in building/home automation, theatre surround sound systems, T.V. wall mounts and much more! At Empire Services and Installations we're your one stop audio/visual and electronics. For custom solutions and excellent customer care that you can rely on, call Empire Services and Installations today and get your project completed the right way!
Excellent service. Very professional and friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Larry T.
08/2019
5.0
I had a very good experience, professional, courteous and knowledgeable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tab B.
05/2019
4.5
Prompt and courteous.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
leke J.
03/2019
5.0
Great to work with. They cleaned up afterwards and were very careful around my fixtures and appliances.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
James Y.
03/2019
5.0
On time, knowledgeable, courteous, and thorough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cynthia G.
02/2019
5.0
Erik, Jared and Richard did a great job setting up my 60" TV and electronics on my new console furniture. They also hung a 55" x 43" very heavy painting above the fireplace while they were here which is beside my TV setup. Erik took the time after to trouble shoot and make sure my Firestick, blue-ray disc player, receiver and speakers were all integrated and made sure I understood how to operate the remotes. I will be buying a new 65" TV and will definitely hire Erick & team to mount it on the wall above my console. Price is reasonable for the great quality of service. I was even able to call Erik with a question after the set up. All is working just fine!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judy K.
11/2018
5.0
Jared and Erik mounted a 72" TV on our rock fireplace and mounted another TV in our office. They did a great job and were very reasonably priced!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kellie A.
11/2018
5.0
Jared and Erik did a wonderful job with putting up my entertainment center and it was no small adventure as it’s floating on the wall with the tv mounted. All the cords are hidden, the center is perfectly centered and level. Looks great. They were efficient ,professional, and even cleaned up the small mess they made. I definitely recommend hiring them for your project
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
robin t.
08/2018
5.0
Very responsive, gave me ideas, asked for future business...
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charles B.
04/2018
5.0
Very good
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
stan j.
01/2018
5.0
n/a
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lois B.
12/2017
5.0
Service technician Ricky was very helpful and professional. He even explained questions about my TV provider that I wasn't aware of. He was also very friendly.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Rahul B.
12/2017
5.0
Johan from Empire came to our home. He went above and beyond to make sure we were satisfied. There was no up-sell - did the job in an efficient manner. They installed 5.1 home theater in ceiling speakers and wall mounted 2 TV's for me - all of this was done in 3 hours. They gave us a courtesy call before coming in, kept cleaning up after themselves - every step of the way. Fantastic service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marc T.
12/2017
4.0
Small company. Appear to be very busy. Knowledgeable technicians. Easy to communicate with. Tidy.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Robbin S.
12/2017
5.0
Very professional! Great service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
craig s.
11/2017
4.5
Very polite, wanted to make sure customer was satisfied. Returned once for fine tuning the system.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Debbie B.
11/2017
4.5
Empire did a great job. Some of the other companies promised the work but did not show up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Wendel D.
11/2017
5.0
Very professional and friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Scott C.
10/2017
5.0
They did a great job and was very prompt and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tom C.
10/2017
5.0
Ricky provided excellent TV service - best I've had in a long time! He was very curtious, professional and fast.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Roger S.
10/2017
5.0
The entire Empire AV team was personable, courteous, and highly professional. The project involved multiple steps, including an update to the AV system in our theater room, a surround sound install in our living room, a TV install in our game room, and system integration throughout our home. All work was completed timely, as per the initial quote, with no surprises. What truly sets this company apart is the service provided after the project is completed. All of our questions have been promptly addressed, both over the phone and onsite. We know we can depend on these guys any time we need them in the future, and we will continue to recommend them to anyone who needs AV/Home Theater work completed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
michael h.
10/2017
5.0
these GUYS ROCKED... Ricky there installer WENT ABOVE AND BEYOND