As feared, analysis determined that motherboard and power supply were fried. Recommended replacing desktop with new computer because it would cost too much to replace motherboard with an outdated, most likely used motherboard that would meet specs of the 5-6 year old computer. We would still then have an outdated, obsolete computer that might be subject to early failure. When I decided to replace the desktop with a laptop, they offered to help me setup the laptop (proved not to be necessary) and to recover key files from the old hard disk drive that was on the desktop. They were able to remove the desktop HDD, place it in another powered disk enclosure, and successfully recover all of our photos, key documents, and most of our archived email. Without their assistance, I wouldn't have been able to accomplish this.
Description of Work: Analyzed crashed desktop computer that wouldn't power up or even power up to the BIOS setting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$120
Robert R.
03/2014
5.0
computer repair
+ -1 more
They were prompt, knowledgeable and provided a good solution. I ran out of budget for the project, so didn't follow through with anyone, but would have selected them.
Description of Work: I requested a quote for them to build a custom server.
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Service Categories
Computer Repair,
Computer Sales
FAQ
Elite Computing of Austin is currently rated 5 overall out of 5.
No, Elite Computing of Austin does not offer free project estimates.
No, Elite Computing of Austin does not offer eco-friendly accreditations.
No, Elite Computing of Austin does not offer a senior discount.
No, Elite Computing of Austin does not offer emergency services.
No, Elite Computing of Austin does not offer warranties.