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Efficient AC, Electric & Plumbing

Heating and Air Conditioning, Electrical, Lighting,

About us

Health and safety are always our highest priority. In light of COVID-19, we are taking extra measures -- including social distancing and increased PPE/sanitation procedures -- to protect the health of our community and team as we continue to provide service. In short, you can expect the same great service but with some modifications for the protection of all involved. We are a local, family-owned business that has been serving the greater Austin area since 1976. Over the last 40+ years, we have built a reputation for providing high-quality, comprehensive HVAC, electrical and plumbing service. We employ experienced, full-time technicians and don't use subcontractors, so you can expect consistently great quality and service whenever you call us. In addition to receiving extensive training before working independently, all of our technicians must pass a background check, drug test and random drug screening, which many other companies do not require. We hold our employees to the highest standards in order to provide you with the highest level of service. We service and install all brands of air conditioning, but we are proud to be a Carrier Factory Authorized Dealer and a two-time winner of the Carrier President's Award for excellence.

Business highlights

48 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Repairing, installing and maintaining HVAC, electrical and plumbing systems. AC repairs available 24/7. Electrical and plumbing service available during regular business hours.

Services we don't offer

Duct cleaning, mold remediation, automobile AC/heating repair, home appliance repair, service/installation of window AC units

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8901 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 901 reviews

Pat F.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Arthur was great. Professional, on time and actually did good work. Will request him next time!
Description of Work: Ac maintenance

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Bungane M.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
The technician arrived on time and quickly identified the problem as a blown capacitor. He explained the visual signs of a damage capacitor to me and still tested it confirm. He was professional and asked if the rate structure was explained to me when I booked the service. It turned out the service charge was less than what I was told overthe phone which is always great to hear. He had the part on hand in his truck and went over the details of the install and cost ahead of time. We were planning to sign up for an annual service program and was able to do so on the spot and receive the discount even though he wasn’t able to do the service that day. Very professional and experienced tech and look forward to continued business with them.
Description of Work: Condenser fan not running

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bethany N.
06/2018
5.0
plumbing
  + -1 more
Very quick and easy transaction from start to finish.
Description of Work: Outdoor faucets replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles D.
03/2018
1.0
heating & air conditioning/hvac
  + -1 more
Odd situation. Our A/C has been out for two weeks. Wanted 3 bids and had Efficient come out for one of them. Had a good conversation on-site then didn't hear from them or receive a bid for over a week. I didn't follow up with them, but shouldn't have to. Went with someone else.
Description of Work: Air conditioner replacement

Rating CategoryRating out of 5
responsiveness
1.0


Response from Efficient AC, Electric & Plumbing
As our service manager told you on the phone, we are so sorry we did not get back to you more quickly. This is not representative of our typical responsiveness. Your project was very complex, and at the initial appointment, our replacement specialist spent a lot of time evaluating the system design. He decided that he wanted to get our service manager on-site to help identify the best possible solution for you. When we reached back out, you had already hired another company. Your wife -- who was the one who met with our replacement specialist -- was very friendly and understanding during that conversation. We again apologize for the inconvenience and hope you were able to find a solution you are happy with.

John D.
03/2018
2.0
heating & air conditioning/hvac
  + -1 more
The technician was on time & pleasant. He wore shoe covers when inside my home, I appreciated that. He appeared to be thorough checking the system and explained what he was seeing. Afterwards he provided me with the recommendations. That’s when it became a sales pitch and attempt to play on a homeowners fears. There was a leak in the system. How much? 4lbs of Freon @ 275.00, need to replace air exchange because of corrosion causing leak, no water protection float. Total $3000-4000. Hmmm don’t need float - have primary & secondary drains. Corrosion is normal, and should have lost more than 50%. Time for 2nd opinion. 180 degrees different, Freon added - 2lbs @ $65, tighten the connections and recheck function. Gee AC operating at full potential. Glad I got that 2nd opinion, won’t need 2 opinions to know not to trust these guys
Description of Work: Wanted a check of my Heat Pump before I sold my home

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Response from Efficient AC, Electric & Plumbing
We take customer feedback seriously and were surprised to read some of these comments, as your description of our recommendations does not at all match the written proposal we provided you -- and that you signed after reviewing with the technician. After he inspected your system, he proposed an electronic leak search, a replacement contactor for your condenser and a replacement multi-use blower motor for the air handler. These recommendations totaled $1,313, not $3-4k, and are appropriate considering the condition of the contactor and blower motor and the fact that your system has a refrigerant leak, takes R22 refrigerant and is more than 14 years old. In response to your comments about float switches: We are required by code to at least have record that we proposed the option. Also, even though you have both primary and secondary drain lines, there is unfortunately still potential for backup. Getting the system cooling again by adding a couple of pounds of refrigerant is a band-aid solution. You noted that you wanted a check of your heat pump before selling your home, so a cheap, quick fix such as this may have been appealing. However, we stand by our recommendations because they address the underlying issues and will therefore lead to a better long-term outcome.

Luke E.
01/2018
5.0
electrician
  + -1 more
Technician was courteous, professional, and quick. The price was great. The work looks good. He explained things very well and was friendly.
Description of Work: Needed some outlets installed and a other few minor things fixed that a home inspector called out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joydeep M.
01/2018
5.0
electrician
  + -1 more
I cannot recommend Cody Jemes high enough. We had an appointment, he arrived right on time, found the problem to be a GFI outlet had switched turning off another GFI that controls the above socket in question. And what impressed me the most was that Cody did not accept payment even though I insisted because he thought the work was trivial. He made the trip to my home and did the work for free, leaving me highly impressed by his work ethic ! He will be my go to man from here on for anything electrical. Thanks Cody !
Description of Work: Outside socket not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ricardo A.
01/2018
5.0
electrician
  + -1 more
I was very impressed the the service. Cody was friendly and efficient and arrived right on time. I highly recommend this company and will be using their services again!
Description of Work: Rewired and electrical plugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$308

Sheri H.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Wonderful, check out my whole system. Prompt and super friendly.
Description of Work: Preventative Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Ann C.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Service was set up quickly, on our schedule. Technician called ahead before arrival, was early but not a problem. Service performed promptly. Technician, Arthur Thomas, answered all questions about the system, did not try to up sell or sell other products. Recommendations made on thermostat for more efficiency and if system experiences problems.
Description of Work: Serviced a/c & furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth C.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Appointment on time and ready to work. Problems of air conditioner were fixed before the year was out at no cost.
Description of Work: Replacement of old air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth C.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great, very efficient and answered all questions.
Description of Work: Fall maintenance tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carlos G.
12/2017
5.0
electrician
  + -1 more
We bought the 199$ offer for 2 hours of work and met Cody, the Electrician, at our rental house. His work performance was very professional and his personality very pleasant. A combination that makes every customer happy!
Description of Work: Installation of 2 track lights and installation of GFCI outlets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Belinda M.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Quick diagnostic, quick fix, overall great experience.
Description of Work: Burned out hard start capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne K.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Perfectly. Used coupon, tech was timely, professional and efficient. Would definitely use again.
Description of Work: Heating system inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Kerry H.
10/2017
4.0
electrician
  + -1 more
Went fine. Didn't have an exact part but we went ahead with the repair. Price seemed high.
Description of Work: Electric outlet with trip fuse not working so had it replaced.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$185

R E W.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
The installation went well, 8 hours approximately, all in 1 day, as promised.
Description of Work: Remove and replace HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith H.
10/2017
3.0
heating & air conditioning/hvac
  + -1 more
Wasn't impressed with the service or the bid for a new unit.
Description of Work: AC service & bid on new unit

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


STEVEN M.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
The team from Efficient AC was prompt, courteous, and very professional. Everything went perfectly, and we couldn't be happier with the results. We met with several highly-rated AC companies prior to selecting Efficient. We felt they all would have done a good job, and all the estimates were close in price. What sold us on Efficient was that they match the manufacturer's parts warranty with their own labor warranty. That, and having been in business for 41 years, makes us confident that Efficient will be there when we need them. Finally, the sales VP from Efficient was extremely knowledgeable. He promptly (and in detail) answered our numerous questions, including responding to emails over the weekend, which was very helpful in selecting the units that were right for us.
Description of Work: Efficient AC installed two new Carrier HVAC units in our home (4/5 ton).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Deep N.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Showed up on time, did a great job and charged a very reasonable amount.
Description of Work: HVAC Check and tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Suzanne B.
09/2017
1.0
heating & air conditioning/hvac
  + -1 more
As a result of this experience, I will no longer be using Angies LIST!!! So sad as I have been a member for our 5 years!!
Description of Work: I simply needed a routine checkup on my A/C system. Everything was working great. A technician came out to run the routine checkup and everything was fine. 1 week later one of my units "sprung" a leak and refrigerant was leaking out. Dispatched a 2nd tech who said the system is leaking and that I will need to replace the compressor unit - $3,500!! Since I live in Texas where it's 105 on a given summer day, I had no choice but let them come in and replace the unit. This company needs to be investigated as I am sure this has happened to other customers.... They did a great job of installing a brand new unit that they sell - for $3,500.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$3

Response from Efficient AC, Electric & Plumbing
We take customer feedback very seriously, and in light of your ratings and comments, we have thoroughly reviewed your service history. We performed a full-system tune-up for you on August 3. According to our records of that service, the refrigerant levels were in normal range, the systems were working within design parameters with a 20deg split, your condenser coils were washed, and your drains were flushed. However, on August 13, you placed an emergency service request with us because your system was not cooling. Our technician proposed a leak search, and you were understandably frustrated that your system potentially had a leak when it had just been recently checked. Leaks can be very difficult to visually detect unless there is obvious corrosion, which was not the case with your system. Our technician recommended against adding refrigerant to the system without identifying the source of the leak, but you declined the leak search and only approved having your system recharged with refrigerant. You expressed your dissatisfaction with the circumstances to both our technician and our service manager. Despite the fact that the leak was not something our technician missed when performing your maintenance, the technician and our service manager returned to your home on August 15 and performed an electronic leak search and second inspection of the entire system free of charge. This would typically be a ~$400 service. They identified a leak in the condenser coil and proposed three options: repair the leak, replace the coil, or replace the entire condenser with a 10-year parts/1-year labor warranty. At that point, your system was cooling and you had thorough diagnostic information. You could have sought out opinions and quotes from other service professionals, but you chose to have us replace the entire outdoor unit, and we performed that replacement in the same appointment window. We also credited $198 - the cost of your initial 2-system maintenance service – off the replacement invoice. We then received a call from you asking for money back on the emergency service we performed (recharging the old system with refrigerant) prior to replacement. However, because we had given you the information to make an informed decision, performed that service in full, provided you with an additional ~$400 in free service to find your leak, and credited back an additional $198, our service manager explained that we did not feel any additional credit was warranted. We work hard to make every customer happy, and in this case we feel we went above and beyond to do that. We are sorry you did not walk away from the experience feeling the same way.

David D.
09/2017
3.0
heating & air conditioning/hvac
  + -1 more
The technician was punctual and polite. He checked the compressor, identified that the Capacitor had gone out, and said he could replace it, which he did so quickly. The price for the housecall was $99 and the price for the capacitor was $270. It's clear that capacitors can be bought substantially cheaper at a local hardware store, but some research suggests that even this markup was excessive, perhaps 80-100% more than what I should otherwise expect. Additionally, the company's own standard pricing for a housecall including an A/C tuneup was $89, so the labor for this call was higher for less service. For August in Austin, I do expect to pay a premium for quick responses, but this seemed excessive. I might consider using them again for A/C services, but probably only with comparison quotes, and not on short notice where they'll have the advantage over me.
Description of Work: My AC went out on a Sunday night, the Compressor was clearly not running right. I called the company in the morning and they were willing to come out that same afternoon.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Chad H.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
I've had nothing but good experiences with them. Everything went well. The price was a lot, but it was fair.
Description of Work: They checked for a leak I had in my a/c and fixed another leak in another unit. They did service on them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Laura B.
09/2017
5.0
electrician
  + -1 more
Cody was amazing! Had a good, cost-effective way to fix the plumber's mistake and talked me through the pricing for a number of issues around the house. I had him to an inspection of our panel (which couldn't be inspected before we bought the house because former owners had partly covered it up); he brought our kitchen outlets up to code (they weren't GFCI). He also looked at some problematic outlets in the garage. I have an electric car (Chevy Volt) and my manufacturer's EVSE has started to melt and corrode. Cody offered a variety of solutions and has been very helpful as I research aftermarket options (Chevy recently changed their warranty for their electric cars and while my EVSE had been covered before July 31st, it no longer is). He was here for just under 3 hours.
Description of Work: We needed to get a wire fixed that had been nicked when a plumber game out to fix a faulty shower valve we had. We also had a few things that our home inspector had pointed out when we bought the house a year ago that we wanted some estimates on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$343.21

Celina Z.
08/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Great. Technician identified that the source of the issue was electrical, and not related to the unit. Despite not being able to resolve the issue, he performed a thorough inspection and was very informative regarding regular/preventative care for the unit. Very friendly and professional experience from start to finish.
Description of Work: Unit inspection, possible flushing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

10315 Metropolitan Dr Ste A, Austin, TX 78758

http://www.efficienttexas.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
TECL28806
Trade License Locale
TX
Trade License Authority
Texas: General
Trade License Expiration
03/19/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Lighting,
Ceiling Fans,
Plumbing,
Water Heaters,
Drain Cleaning,
Generator,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines,
Water Filtration and Softening

FAQ

Efficient AC, Electric & Plumbing is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Efficient AC, Electric & Plumbing accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Efficient AC, Electric & Plumbing does not offer free project estimates.
Yes, Efficient AC, Electric & Plumbing offers eco-friendly accreditations.
No, Efficient AC, Electric & Plumbing does not offer a senior discount.
Yes, Efficient AC, Electric & Plumbing offers emergency services.
Yes, Efficient AC, Electric & Plumbing offers warranties.
Efficient AC, Electric & Plumbing offers the following services: Repairing, installing and maintaining HVAC, electrical and plumbing systems. AC repairs available 24/7. Electrical and plumbing service available during regular business hours.
Duct cleaning, mold remediation, automobile AC/heating repair, home appliance repair, service/installation of window AC units

Contact information

10315 Metropolitan Dr Ste A, Austin, TX 78758

http://www.efficienttexas.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day