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Efficient AC, Electric & Plumbing

Heating and Air Conditioning, Electrical, Lighting,

About us

Health and safety are always our highest priority. In light of COVID-19, we are taking extra measures -- including social distancing and increased PPE/sanitation procedures -- to protect the health of our community and team as we continue to provide service. In short, you can expect the same great service but with some modifications for the protection of all involved. We are a local, family-owned business that has been serving the greater Austin area since 1976. Over the last 40+ years, we have built a reputation for providing high-quality, comprehensive HVAC, electrical and plumbing service. We employ experienced, full-time technicians and don't use subcontractors, so you can expect consistently great quality and service whenever you call us. In addition to receiving extensive training before working independently, all of our technicians must pass a background check, drug test and random drug screening, which many other companies do not require. We hold our employees to the highest standards in order to provide you with the highest level of service. We service and install all brands of air conditioning, but we are proud to be a Carrier Factory Authorized Dealer and a two-time winner of the Carrier President's Award for excellence.

Business highlights

48 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Repairing, installing and maintaining HVAC, electrical and plumbing systems. AC repairs available 24/7. Electrical and plumbing service available during regular business hours.

Services we don't offer

Duct cleaning, mold remediation, automobile AC/heating repair, home appliance repair, service/installation of window AC units

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8901 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 901 reviews

John W.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Service worked out really well. I got estimates before using this company and they were very competitive. They came when they said they would and very responsive. Extremely professional. The workers made sure to clean up after themselves. They were very good. I was extremely pleased. I would recommend them.
Description of Work: Replaced the air conditioning duct. I had flexible duct in the attic and they replaced it with metal duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cathy B.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
The service was fine. They were on time, they were professional, and they did a good job. I wouldn't use them anymore because I don't live in Austin anymore.
Description of Work: It was for a tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Robin T.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
AWESOME they were spot on and have had no trouble
Description of Work: New ac install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

marty L.
10/2016
5.0
electrician, heating & air conditioning/hvac, lighting
  + 1 more
It went very well. This is an outstanding service provider. David did the work and is excellent. I've used them again since and will continue to use them.
Description of Work: Light installs, check outlets, check HVAC, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn A.
10/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Technician came same day as call, diagnosed the problem, and returned next day with new thermostat.
Description of Work: Replace AC/Heating thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sunil C.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
When my AC wasn't working over the 4th of July weekend I needed someone to take a look at it fast. It was late on a Saturday, so options were very limited. Efficient was able to have someone at my house that night to work on it. Unfortunately, there was a leak in the coil and a valve had frozen so they couldn't recharge it and get it running. But they were back with a new coil in a couple of days. Within a few hours of starting the system up again my house had gotten back to the temperature I wanted.
Description of Work: Started with an AC service call. Finished with a coil replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Carol B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went well. The units work well, and when I needed some minor repairs due to part failure, they were quick to solve them.
Description of Work: Efficient Air replaced three air conditioner/heating units in our house. They did it quickly and professionally, and spent time with me answering questions while I compared with other companies.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Mark and Claudia D.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Fast, excellent work, and cost effective
Description of Work: H&A maintenance and replacement of computer control system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol R.
10/2016
5.0
electrician
  + -1 more
Very prompt. Took care of repairs quickly and efficiently. Will use again.
Description of Work: General electrical items; repairing an upstairs ceiling light..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William W.
10/2016
5.0
electrician
  + -1 more
He checked the house wiring. Rewired my patio and back yard wiring. Found two wiring problems that if not corrected could have caused a fire.
Description of Work: Fix shorted wiring on patio. Check outlets and switches.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$201

MERRY R.
10/2016
5.0
electrician
  + -1 more
Very well. He did a great job and even answered additional questions we had after the work was done.
Description of Work: We had four LED lights and a dimmer switch installed as well as some additional electrical work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mitchell M.
10/2016
5.0
electrician
  + -1 more
Great job. Clearly explained options, costs, pros and cons. Competitive quote, did not use subs, had a QA guy come out to check their work, and filed the paperwork to get me a rebate from the electric company.
Description of Work: Replace 5 ton ten year old AC and heat

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Kristi C.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
He defrosted and educated on what we could do to in the future to keep from having same problem.
Description of Work: AC had iced over.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer J.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
They scheduled us quickly and got it fixed quickly.
Description of Work: Thermostat repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

marion P.
09/2016
4.0
heating & air conditioning/hvac
  + -1 more
Work done. Filters replaced. Air conditioner still works great. Needed to add refrigerant. Gave me option to buy new unit. Clean work.
Description of Work: A/c maintenance check

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$600

Paul M.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
I called in a broken a/c unit in mid-afternoon on a Sunday. The technician was at my home within a few hours and immediately provided a work-around that kept the unit cooling the house through the night. Next day, he replaced a malfunctioning board and restored the unit to working shape. Through the process, he communicated with me by phone every step of the way. I could not be happier about that level of service. As you probably know, there are good reports and scary reports out there about service calls. This was an excellent experience.
Description of Work: Diagnosed the issue as a bad card, found a replacement in stock and installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Karen S.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great. I thought it was an electrical problem, so called an electrician to come out first (not from Efficient -- should have just called Efficient since they do electrical AND AC). The electrician determined it was an AC issue. While the electrician was still here, I gave Efficient a call. Promptly, they had Robert from Efficient give me a call back. The electrician got to tell Robert over the phone what he found. Robert then explained to me what he thought was the problem, although he couldn't diagnose it without actually seeing it. Over the phone he told me the estimated costs associated with what he thought was wrong. He didn't pressure me to have him come out. His response was very thorough. I ended up asking him to come out and confirm. He did, and was at my house within 90 minutes on a Saturday. The visit cost $155 (considered an emergency call) and if we decide to purchase our new AC unit through Efficient that will be credited. Robert was very professional, knowledgable, had helpful and I'm really glad I called. Thank you for being so responsive on a hot Saturday!
Description of Work: Diagnosing that our AC needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Didi S.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
I was very pleased to find out that Efficient A/C would come on Labor Day for only $20 more than their Mon - Fri service charge. The technician showed up about 1.5 hours after I called. He diagnosed the issue, explained the repair and cost and got it fixed quickly. Excellent response time, price and repair!
Description of Work: A/c was not staying on. Drain was stopped up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Lee S.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Ben agreed to come out on a Saturday night on Labor Day weekend. He quickly figured out the issue but spent the time to get it resolved. Very professional.
Description of Work: Diagnosed the problem, cleated a clogged drain line and got the AC working again -- all done on a Saturday night on a holiday weekend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sam D.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
I had called my usual company, a major competitor, only to be told someone would arrive before 6pm that day. I took a chance and called this company and they immediately dispatched a technician, Jeff, first thing in the morning. Turned it out it was something was wrong with a capacitor and Jeff had us up and running within an hour. Jeff was very professional, thorough and took time to explain each step he was taking as well as any potential associated charges. He identified a potential leak and is investigating whether it is covered under warranty.
Description of Work: My A/C went out during the night.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Paul G.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went really well. The technician Ben showed up on time and covered his shoes before entering the house. That was nice but unnecessary because it has rained so much, I've been tracking leaves, dirt and debris every time I went out and in I kept a sweeper handy by the door way. Ben thought the most likely place of the leak would be in the coils of the inside closet unit. It didn't take him very long to find a leak in two different places in the coils. Ben and Efficient A/C were able to locate replacement coils and install it the same day. That was sure nice. My A/C has been up and running ever since. They captured what refrigerant I had in the system and reused it after installing the coils. When the rains go away and the temperatures get hot again I'll call them back out to check the refrigerant levels. Ben made straight forward recommendations, no up selling, upgrading or extra's while I had my A/C apart. I'll use them again.
Description of Work: First I needed a refrigerant leak test. Then I needed the leaking part(s) to be fixed or replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,881

Yvonne M.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Wonderfully well. Ernest was efficient and professional, explaining what needed to be done. He demonstrated the very positive reviews this company receives.
Description of Work: AC tune up and new motor (two visits)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Werner S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
The guy was on time and did a great job.
Description of Work: Inspection and cleaning of the AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

HENRY S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Robert Whitaker was very knowledgeable, friendly and fair. He came out at 10pm on a Friday night and again on Saturday morning. I couldn't have asked for a better HVAC technician. He is the utmost professional and great to deal with. On top of that he is also an Army veteran.
Description of Work: Air conditioner was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank W M.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
EFFICIENT A/C is absolutely one of the best companies you can choose to install your new A/C System. The experience with all involved, in our case, was TOP notch. Here is why: 1) - Sales Expert - Darwin. (very thorough, knowledgable, did not try to oversell us unnecessarily on more than we needed -- very appreciated. ) 2) - The installers assigned to our job - Nick and Tony. (reliable, personable) 3) - Follow-up support through - Dustin. (responds ASAP and took great care of a few questions we had) 4) - Issue with a thermostat 'glitch' (not Efficient's fault) - Jeff (did a great job rectifying everything to our satisfaction) 5) - Really great work. (left area clean and disposed of old equipment) 6) - Very fair price as well as a Warranty you won't surpass. We had procured estimates from a number of companies and, upon reviewing all of them, the decision was made to go with EFFICIENT. We are satisfied that we chose the best. BOTTOM LINE: Go with EFFICIENT. You'll not be disappointed. TEN-PLUS out of TEN-STAR rating !
Description of Work: Full home central air conditioning system replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

10315 Metropolitan Dr Ste A, Austin, TX 78758

http://www.efficienttexas.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
TECL28806
Trade License Locale
TX
Trade License Authority
Texas: General
Trade License Expiration
03/19/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Lighting,
Ceiling Fans,
Plumbing,
Water Heaters,
Drain Cleaning,
Generator,
Drain Pipe Installation,
Sewer Cleaning,
Natural Gas Lines,
Water Filtration and Softening

FAQ

Efficient AC, Electric & Plumbing is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Efficient AC, Electric & Plumbing accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Efficient AC, Electric & Plumbing does not offer free project estimates.
Yes, Efficient AC, Electric & Plumbing offers eco-friendly accreditations.
No, Efficient AC, Electric & Plumbing does not offer a senior discount.
Yes, Efficient AC, Electric & Plumbing offers emergency services.
Yes, Efficient AC, Electric & Plumbing offers warranties.
Efficient AC, Electric & Plumbing offers the following services: Repairing, installing and maintaining HVAC, electrical and plumbing systems. AC repairs available 24/7. Electrical and plumbing service available during regular business hours.
Duct cleaning, mold remediation, automobile AC/heating repair, home appliance repair, service/installation of window AC units

Contact information

10315 Metropolitan Dr Ste A, Austin, TX 78758

http://www.efficienttexas.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day