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DOORS & CO

Doors

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Jane S.
12/2013
5.0
doors
  + -1 more
We worked with BJ at Doors and Company for a few weeks deciding upon new interior doors. The doors were ordered 11/4/13 with an estimated delivery time of 6-8 weeks. We were pleasantly surprised when the doors arrived and were installed just 4 weeks later. Before the doors were ordered, the installer came out to measure and recommend either just the door slab or the slab and frame. He recommended just the slab and took detailed measurements. The doors were ready to be installed when the crew came out, all prep work had been done at their shop, including installing a pet door in one of the closet doors. They also had to adjust some of our door frames. They removed the old doors and installed the new doors and hardware in just under 4 hours. Then they cleaned up. It was great and we are very happy.
Description of Work: Doors & Company replaced all of our interior doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Diana S.
05/2012
1.0
doors
  + -1 more
Never resolved
Description of Work: Ordedered doors and did not receive a phone call to say there was going to be a 4 week delay. After waiting 8 weeks. Doors not hung properly and no response to coming out and re hanging. They did not inform us that the trim to one of our doors would not match doors. Very combative to work with and the owner did not care that we were unhappy and made no attempt to fix the issues at hand. Neither the salesperson nor the owner had actual knowledge how our doors were hung and told us they were fine. Door installation never completed. I WILL never refer these people to anyone!

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

    Contact information

    6409 BURNET LN, Austin, TX 78757


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Doors

    FAQ

    DOORS & CO is currently rated 3 overall out of 5.
    No, DOORS & CO does not offer free project estimates.
    No, DOORS & CO does not offer eco-friendly accreditations.
    No, DOORS & CO does not offer a senior discount.
    No, DOORS & CO does not offer emergency services.
    No, DOORS & CO does not offer warranties.

    Contact information

    6409 BURNET LN, Austin, TX 78757