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Don Herron Pool Service

Pool and Spa Service

About us

4 employees. Uses subs for concrete pouring & excavation work. Cost is determined by the job. No travel charges. Service charges apply. Extra charge for after hours service. May contact through email.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Complete pool service, including renovations & cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.0
value
4.6
professionalism
4.2
responsiveness
4.2
punctuality
4.0
Showing 1-5 of 5 reviews

Lori L.
08/2013
5.0
pool cleaners
  + -1 more
Wen we moved into our new home 3 months ago, our pool was green. Don came out almost immediately and walked us thru the process. We hv been using him ever since.
Description of Work: We hv been using Don's pool service for 3 months. It's so hassle free! The pool is always clean and they check everything. They keep all the equipment running and I never even have to think about it .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rene A.
01/2013
5.0
pool cleaners
  + -1 more
It was flawless. I called him. He answered. Told me what time he'd be here. Got here at that time. Spend about 30 minutes (max.) diagnosing the problem. Allowed me to help phone different places in search of the needed materials. Planned with me on where he'd get them, told me how long he expected that to take and estimated the time of project completion. Went and got the materials. Returned to my home and made the repair in the within his estimated time frame. He was friendly and sociable yet worked steadily and efficiently through the whole process. He is a professional and a gentleman. My husband and I will be his loyal customers so long as he shall be in business!
Description of Work: Don was prompt, explained everything so that I could understand it and, ultimately, solved a problem we've been having for 10 years! We had been through 3 pool pumps in less than 11 years and the only explanation our former pool professional could offer was that "sometimes they last longer than others." Don quickly identified the problem - mismatched motor and accompanying parts - made phone calls to the places that might carry what we needed to fix our malfunctioning pump (as opposed to totally replace) and traveled to and from our home in the boonies (relatively speaking) to purchase and install the necessary components. He did it all in the same day ... SATURDAY! We were up and running in no time. Truth be told, I can't remember what we paid but it was no more than the $400 I quoted above, maybe even less. Whatever it was, I felt like it was a very reasonable charge given the cost of materials and the time he dedicated to us that afternoon. Don is professional, relaxed, confident AND an expert. What could be better!?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

CHUCK G.
05/2011
5.0
pool cleaners
  + -1 more
Was fast and efficient and quality was excellent.
Description of Work: Repaired a pool sweep connection and installed a salt chlorinator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Eveline W.
12/2009
5.0
pool cleaners
  + -1 more
We have been using him for 3 years. He is reasonable; not excellent. He wants to keep us as a good client, so he does his best. My husband likes him, so he stays.
Description of Work: We use Don Herron Pool Service to take care of our pool every week.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Viktors B.
06/2009
1.0
pool cleaners
  + -1 more
This vendor used for weekly swimming pool service was unreliable and not thorough. Often would not show up on any given week. Did not take care of all of the pool's cleaning requirements. Didn't notice the pump was not pumping properly. Left gate and switch box open frequently. Threw thermometer out along with leaf matter. Continued charging for service after canceling.
Description of Work: Weekly swimming pool service.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$155

    Contact information

    555 Guinevere Ln, Austin, TX 78746


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Don Herron Pool Service is currently rated 4.2 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Don Herron Pool Service accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Don Herron Pool Service offers free project estimates.
    No, Don Herron Pool Service does not offer eco-friendly accreditations.
    No, Don Herron Pool Service does not offer a senior discount.
    Yes, Don Herron Pool Service offers emergency services.
    Yes, Don Herron Pool Service offers warranties.
    Don Herron Pool Service offers the following services: Complete pool service, including renovations & cleaning.

    Contact information

    555 Guinevere Ln, Austin, TX 78746


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM