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DAN DAN THE REAL ESTATE MAN

1.0(
1
)

Real Estate Agents

About us

Independent Broker, Realtor

Business highlights

32 years of trusted experience

Services we offer

Providing comprehensive services to buyers and sellers of homes, condos, apartments and small commercial properties.

Accepted payment methods

Check
PayPal

Reviews

1.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
0%
4
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3
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2
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1
100%
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
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Showing 1-1 of 1 reviews
Juan M.
09/2012
1.0
real estate agents
  + -1 more
At move in we informed Dan that the floor was heavily damaged by what seemed to be high-heel marks and gauges. We also informed Dan that the refrigerator was leaking and that it was ruining the floor. To make a long story short, after two years of pre-paying for and barely using the apartment, the owners decided to keep the entire deposit. Why? You guessed it, damaged floor. Apparently Dan never informed the owners of the results of our walk-through. That is not what makes Dan dishonest though. He is dishonest because when I demanded my $2500 back and explained that Dan had done the walk through with us and that he was aware of the damage, he lied to cover his fault.
Description of Work: Unfortunately, Dan is dishonest. Dishonest is just about the worst thing you can be when you are a real estate agent because people really depend on you, but Dan failed miserably. My wife and I rented an apartment in downtown Austin through Dan. The owners live in California and thus are completely dependent on Dan to manage all of these things for them. We lived in the apartment for two years and pre-paid every year for the entire term of the lease. In other words, we wrote one large check a year. Dan took care of all the paperwork and did the walkthrough with us.
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$40,000
Response from DAN DAN THE REAL ESTATE MAN
As the Realtor involved in this situation, I'm disturbed by the reviewer's perception of my role in his condo rental experience and his characterization that I was somehow dishonest. The reviewer is correct in one of his assertions: I did the paperwork and the walkthrough. And when I presented him with the lease, I pointed out a clause stating that any pre-existing damages, necessary repairs, etc … must be submitted in writing to the owner within 7 days of the move-in date. It's not my responsibility to report these things to the owner; it's part of the tenant-owner agreement and it was clearly spelled out in his lease. Because the reviewer chose not to report any existing damage to the owner, he was essentially stating that the condo was in good repair upon moving in. As a realtor, I view hundreds of homes, apartments and condos every year. For the reviewer to expect me to remember the exact condition of his floors two years earlier is unreasonable and falls outside of my responsibilities to both tenants and owners. The decision to keep the deposit rests solely with the owner and it's a matter that is entirely out of my control. To hold me responsible - and to call me dishonest - is inaccurate and unfair. The reviewer's lease was very clear…it was his responsibility as the tenant to inform the owner of the results of the move-in walkthrough, not mine. And it was the owner's decision not to refund his deposit, not mine. Also, I'm curious why the reviewer feels the cost to him was $40,000. Unless he's including two years worth of rental payments for his two years of living in the apartment, I would respectfully suggest that the cost to him was his $2500 deposit. Had he read his lease more carefully - and more importantly, had he abided by it, the reviewer could have avoided this unfortunate situation. But my role in his rental experience has been seriously mischaracterized.

    Contact information

    4801 SHOALWOOD AVE, Austin, TX 78756

    Licensing

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    Service Categories

    Real Estate Agents

    FAQ

    DAN DAN THE REAL ESTATE MAN is currently rated 1 overall out of 5.
    DAN DAN THE REAL ESTATE MAN accepts the following forms of payment: Check,PayPal
    No, DAN DAN THE REAL ESTATE MAN does not offer free project estimates.
    No, DAN DAN THE REAL ESTATE MAN does not offer eco-friendly accreditations.
    No, DAN DAN THE REAL ESTATE MAN does not offer a senior discount.
    No, DAN DAN THE REAL ESTATE MAN does not offer emergency services.
    No, DAN DAN THE REAL ESTATE MAN does not offer warranties.
    DAN DAN THE REAL ESTATE MAN offers the following services: Providing comprehensive services to buyers and sellers of homes, condos, apartments and small commercial properties.

    Contact information

    4801 SHOALWOOD AVE, Austin, TX 78756