COSTCO

Eye Care - Optical Sales & Repair, Pharmacies, Auto Tires,

About us

PHARMACY HOURS: MON-FRI 10:00 AM-7:00 PM; SAT 9:30 AM-6:00 PM.

Services we offer

1 HOUR PHOTO, AUTO BUYING PROGRAM, BAKERY, FOOD COURT, DELI, PRODUCE, OPTICAL DEPARTMENT, PHARMACY, TIRE SERVICE, AUTO, BABY, BEAUTY, BED & BATH, BOOKS/CD'S/DVDS, COMPUTERS, DECOR, ELECTRONICS, FASHION, FLORAL, FOOD & WINE, FUNERAL, FURNITURE, GIFTS & TICKETS, HARDWARE, HEALTH, HOUSEWARES, INSTRUMENTS, JEWELRY, OFFICE, OUTDOOR, PET, SPORTS, TOYS & GAMES.

Reviews

4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
3.9
responsiveness
3.8
punctuality
3.6
Showing 1-24 of 24 reviews

Sreenivasa J.
07/2016
5.0
pharmacy
  + -1 more
.
Description of Work: Good

Rating CategoryRating out of 5

Yes, I recommend this pro

Bryan S.
05/2016
5.0
eyeglass repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy G.
04/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna M.
12/2015
5.0
car tires
  + -1 more
unknown
Description of Work: The Date of Service was Nov 24, 2015 And the Cost of Service was 950.00
Rating CategoryRating out of 5
Yes, I recommend this pro

David R.
06/2015
5.0
pharmacy
  + -1 more
.
Description of Work: Costco quality of hearing aids was great. Top of the line with all the bells and whistles would have been $5,000 from other providers. Costco audiologist and techs are available for any questions or problems for the life of your hearing aids. They also have free on the spot cleaning. The audiologist was professional and superb.

Rating CategoryRating out of 5

Yes, I recommend this pro

Duane F.
06/2015
5.0
car tires, eyeglass repair
  + 0 more
I had four new tires installed on my Volvo XC90. Costco had the best price and I called every tire center I could think of. They installed the tires promptly and were done while I was still shopping in Costco. I waited until they had the $70 off coupon and I think it was a great deal.
Description of Work: Install 4 new tires

Rating CategoryRating out of 5

Yes, I recommend this pro

Jacqueline N.
06/2015
5.0
pharmacy
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5

Yes, I recommend this pro

Gabriele O.
09/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0


Victoria W.
08/2014
5.0
car tires
  + -1 more
It was all very good.
Description of Work: I used Costco for my tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Rebecca S.
06/2014
5.0
eyeglass repair
  + -1 more
It was super easy to do, was ready when promised and the price was great! My husband and I shop here monthly, and we feel we get an exceptional value for the items we purchase.
Description of Work: I used the online photo ordering for a collage poster of photos for my nieces graduation.

Rating CategoryRating out of 5

Yes, I recommend this pro

Tom H.
06/2014
3.0
carpet installation
  + -1 more
If you are considering buying carpet from CRT or Costco do your homework first. In general the whole deal was not good. We scheduled an apt to look at the carpet. We had to wait 2 weeks to get the apt. We were scheduled for 5 in the afternoon as I recall. About 5 we get to let us know the salesman was running late and did we want to cancel. That should have been the first clue. We told them no we had already waited 2 weeks and changed our plans to make this meeting. So we picked out some carpet we liked. All we heard about in the store and at the house was about this amazing padding we would be getting. Keep that in mind. I knew the cost of the carpet was high when we bought. But I went with it thinking about the amazing padding and the quality work and service I would get since this was a Costco deal. So we order the carpet and about a week and a half we get a call to schedule the install. I setup a morning install. 9 - 10:30. Day of install about 10:30 I get a call, installers are running about 1/2 hour late and should be there soon. Great I thought, at least they called. Now keep in mind my wife is in town expecting me to pick her up end of the day and knowing I might be a bit late. We are reasonable people. The installers did not show up until 1:30 in the afternoon. They started ripping the carpet out and then laying the new pad. The pad is ok. It is not as good as what I had, but ok. The job gets finished at about 6:30. I have bought a fair amount of new carpet and they have at least vacuumed the new carpet. Not this quality job. No vacuuming of the new carpet and junk from the carpets left all over inside and out. I did complain to Costco as well and they said sorry to hear about your bad experience. The carpet is nice and the installation itself looks to be good quality. I am thankful for that.
Description of Work: Bought Carpet through the Costco Carpet program.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Marsha F.
06/2014
5.0
pharmacy
  + -1 more
Excellent. Great prices, great people. I've been going there at least ten years. I like the variety, the checkers are great.
Description of Work: General services.

Rating CategoryRating out of 5

Yes, I recommend this pro

Robert H.
05/2014
5.0
eyeglass repair
  + -1 more
I originally went to Sam's and the hearing aids they recommended were $4,000 dollars. The Sam's display case showed multiple hearing aids and it looked like they were $1,000 each. After the test and a short trial in the store, The price was $4,000 for the pair. $1,000 for the piece that goes in the ear and $1,000 for the piece that goes behind the ear. In use the two pieces are permanently attached and you would think it was one item instead of two for each ear. Sam's seemed misleading and so I decided to shop elsewhere. After researching and actually talking to a friend who had the Costco hearing aids, I went to Costco and was very pleased with the results and the $1995 total for the two hearing aids with the remote control for adjusting the volume or changing to a different mode to handle conditions such as a lot of background noise. One year no interest financing. 90 day money back guarantee. Free follow up appointments to have them adjusted/custom tuned based on your feedback as you use them. Includes warranty and insurance.
Description of Work: hearing loss. Went in for the free hearing test. The original hearing tech was good, the new one at the MoPac/Wm. Cannon location is outstanding.

Rating CategoryRating out of 5

Yes, I recommend this pro

Cynthia J.
03/2014
5.0
garage doors
  + -1 more
It went very well. The representative was very courteous and she did a very good job. I dialed a 1-800 number and she asked me for my customer number and I gave that to her. She said someone would call me about it, then about an later, Overhead Garage Doors called me about it and we made an appointment. Then she came out and took measurements. She even took a picture of my garage doors and then she superimposed to two choices that made so I could see how it would look and sent to me via email.
Description of Work: I have used Costco for garage doors.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,800

Barry S.
12/2013
3.0
car tires
  + -1 more
COSTCO did not call me when the tires arrived as they promised they would. I learned of the arrival when I called them and I got a and quot;yep, their hereand quot;. I arrived later that day (18th) for installation and attempted to park SUV near empty bay that was open. At that moment Willie (supervisor) approached in very aggressive unprofessional manner demanding in a very loud, rude and off putting voice (with no greeting) and quot;do not park here, you cannot park here. I know who you are (said my name) and you must go inside first and complete paperwork.and quot; Willie has one thing on his mind and that is enforcing COSTCO rules and never mind customer service. It is even evident that his attitude has infected the entire department. Not sure but it appeared there was just one person working in the bay area leaving one person at the counter and Willie walking around enforcing the rules to customers. By the way, there was no signage stating what one is to do upon arrival for tire installation. I mentioned to one of the counter reps that in all my years this was the first time I had ever been reprimanded for driving up to an open bay at an auto service center. HIs reply, and quot;We are not your normal auto service centerand quot;. I agree with him on that one. In the end they got the tires installed on the SUV. But, because they had only one man working on installations, I had to return home and come back later to pick up the vehicle.
Description of Work: Contacted Tire Dept. re tire replacement for SUV, chose tires, paid and sales person said they would call when the tires arrived at the COSTCO store.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0


John L.
07/2013
5.0
eyeglass repair
  + -1 more
See above.
Description of Work: I had 2 pair of glasses made at Costco. They were ready on the promised date, and were of high quality. And, the price was considerably less than the "one hour" stores in the mall. This is the place to have glasses made.

Rating CategoryRating out of 5

Yes, I recommend this pro

Frances P.
07/2013
5.0
hearing aids
  + -1 more
We've been using COSTCO hearing aids for about 7 months. He's had his hearing aids for years and we used to buy the most expensive ones, thinking they'd be better quality. That's not so. We had friends who used COSTCO and were happy with them. They have an excellent staff and an excellent product.
Description of Work: My husband gets his hearing aids here. They cleaned and adjusted his hearing aids.

Rating CategoryRating out of 5

Yes, I recommend this pro

Greta G.
05/2013
5.0
eyeglass repair, pharmacy
  + 0 more
I am a comparative shopper, and for my last doctor's prescription, Costco ranked much cheaper than HEB (AND they gave me a cost comparison without my even asking). They had the prescription when promised. I love Costco!
Description of Work: I am a comparative shopper, and for my last doctor's prescription, Costco ranked much cheaper than HEB (AND they gave me a cost comparison without my even asking). They had the prescription when promised. I love Costco!

Rating CategoryRating out of 5

Yes, I recommend this pro

John W.
06/2012
5.0
eyeglass repair
  + -1 more
Pretty straight forward, walked in, they waited on me, made suggestions and I left.When I came back they had me try them out, and adjust as needed. Great service!
Description of Work: I have had several pairs of glasses made at this Costco store. What a surprise. I always went to more expensive "optical stores" and paid way too much, and almost always had to get them redone as the prescription didn't work right. I have never had to return a pair of glasses made here. They even made suggestions to my prescription to make it easier on me to see my computer at work. It takes a bit of a while to get them, but it's worth it. They also make all the fitting adjustments free. Nice folks too.

Rating CategoryRating out of 5

Yes, I recommend this pro

Peggy G.
03/2012
5.0
pharmacy
  + -1 more
I think Costco is great.
Description of Work: We buy our vitamins and supplements here.

Rating CategoryRating out of 5

Yes, I recommend this pro

LISA K.
09/2011
5.0
eyeglass repair
  + -1 more
Very well. Their prices are beyond belief good!!! Very good. I was impressed by their sales personnel too, they knew what they were doing more than the other eye places that are big name chains.
Description of Work: Went to their vision center and got progressive glasses (and frames).

Rating CategoryRating out of 5

Yes, I recommend this pro

Bernard E.
06/2011
5.0
car tires
  + -1 more
I called them up and they had the best prices for Michelin tires (along with a coupon) for my Highlander 4x4. They changed all the tires, disposed of my spare without an additional charge, and placed my best old tire as the new spare. They have an excellent warranty and free lifetime tire rotation and balancing. Other than having to wait an hour and a half (but this was a Saturday afternoon and there are no appts.), service was very competent and comprehensive.
Description of Work: Changed four tires

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$725

Jason T.
04/2009
5.0
tv sales
  + -1 more
I have been watching Costco for sales on a television for a while so when it came up I jumped on it. I liked that it was about four hundred dollars lower in price than had I gotten it from a big box store. I like the store. The associates are not terribly responsive.
Description of Work: I purchased a Sony HDTV from Costco.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,400

AUDREY S.
04/2008
5.0
eyeglass repair
  + -1 more
They do not make them on the spot like other places but I have been delighted with the quality of their lenses. Prices are excellent. Staff are knowledgeable and friendly.
Description of Work: Costco optical department does not take our vision plan. We use Costco for our glasses and contacts when over our plan limits. We have bought frames and lenses with a prescription from elsewhere. Prices for frames and transition lenses are the best anywhere.

Rating CategoryRating out of 5

Yes, I recommend this pro
$150

    Contact information

    4301 W William Cannon Dr STE 100, Austin, TX 78749

    www.costco.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Eye Care - Optical Sales & Repair,
    Pharmacies,
    Auto Tires,
    Garage Doors,
    Ear Nose & Throat - Hearing Aids,
    TV Sales,
    Appliance Sales and Installation,
    Carpet Sales and Installation

    FAQ

    COSTCO is currently rated 4.8 overall out of 5.
    No, COSTCO does not offer free project estimates.
    No, COSTCO does not offer eco-friendly accreditations.
    No, COSTCO does not offer a senior discount.
    No, COSTCO does not offer emergency services.
    No, COSTCO does not offer warranties.
    COSTCO offers the following services: 1 HOUR PHOTO, AUTO BUYING PROGRAM, BAKERY, FOOD COURT, DELI, PRODUCE, OPTICAL DEPARTMENT, PHARMACY, TIRE SERVICE, AUTO, BABY, BEAUTY, BED & BATH, BOOKS/CD'S/DVDS, COMPUTERS, DECOR, ELECTRONICS, FASHION, FLORAL, FOOD & WINE, FUNERAL, FURNITURE, GIFTS & TICKETS, HARDWARE, HEALTH, HOUSEWARES, INSTRUMENTS, JEWELRY, OFFICE, OUTDOOR, PET, SPORTS, TOYS & GAMES.

    Contact information

    4301 W William Cannon Dr STE 100, Austin, TX 78749

    www.costco.com