Awful! Interest rate tripled the price. Had to pay extra fee every month in order to be able to make phone payments. No access online, only can pay in person at the store. The store I purchased from closed down 2 weeks after purchased. I was expected then to go to the next town to make pmts in person. Customer service was horrendous. Enter at your own risk!
Description of Work: Purchased a $360 laptop computer
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,200
Stephen M.
07/2009
4.0
appliance sales
+ -1 more
I had problems with the sales staff at the store. I came one day and was told I could use a $50 off coupon in addition to the 10% sale they were running. The next day, a different sales person told me that I couldn't. Also, they no longer carried to product that I wanted, so I had to buy the next model up. However, they still had the best price (with installation), so I went with them. I scheduled the delivery for a Saturday. They couldn't give me a specific time during the day until 8am on Saturday. However, they showed up right on time and quickly installed the dryer and hauled the old one off. They were professional, except that they scrapped the drier against an item in my garage that left a red streak on the dryer. I worked with them to get it off and we got it mostly off (I'm satisfied that it won't ever be noticed).
Description of Work: I bought a gas dryer from Conn's. They delivered, installed it and hauled it away. Note: This is a review of Conn's, not the dryer.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$550
Nicolas S.
04/2009
1.0
appliance repair
+ -1 more
Avoid Conn's. And do not buy their service contract. They do not do what they say they will.
Description of Work: This is not a complaint about the appliance but about Conn's failure to honor their service contract. I bought an extended service contract from Conn's in Austin on Anderson Lane. Their service has been lamentable. They do not call when they say they will, they do not come when they say they will, and things aren't fixed when they say they are. Moreover, if you complain about the service, you will not get even an apology. In short: avoid buying anything from Conn's and by no means should you waste money on their service contract.
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Service Categories
Appliance Sales and Installation,
Appliance Repair
FAQ
Conn's is currently rated 2.4 overall out of 5.
Sunday: 11:00 AM - 7:00 PM
Monday: 10:00 AM - 9:30 PM
Tuesday: 10:00 AM - 9:30 PM
Wednesday: 10:00 AM - 9:30 PM
Thursday: 10:00 AM - 9:30 PM
Friday: 10:00 AM - 9:30 PM
Saturday: 9:00 AM - 9:30 PM
Conn's accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
No, Conn's does not offer free project estimates.
No, Conn's does not offer eco-friendly accreditations.
No, Conn's does not offer a senior discount.
No, Conn's does not offer emergency services.
No, Conn's does not offer warranties.
Conn's offers the following services: Appliance sales.