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CompuZone

Computer Repair, Computer Sales

About us

CompuZone is Austin's premier Apple Specialist. We are locally owned and have been serving Austin for over 15 years providing exceptional Apple service and product support for the Mac community.

Business highlights

31 years of trusted experience

Services we offer

Apple sales, Apple repair, Mac repair, Mac service, Apple service, Apple computer rental, PC rental, laptop rental. Apple desktops, iMac, Mac Pro, Mac mini, Apple notebooks, MacBook, MacBook Pro, MacBook Air, iPod, iPad, Apple TV, Apple peripherals, and Apple accessories. Computer training. Classroom rental.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Laura C.
11/2012
5.0
computer repair
  + -1 more
This went very well. The parking is a little tough, but only because its hard to carry a 27 in iMac from a parking garage above. After speaking with them, however, it seemed like they would be more than willing to help with things like that. It seemed to take a little long for a diagnosis, being an IT person myself, I was a little offput that my original suggestion of a bad hard drive wasn't taken more seriously. They eventually, however, came to the same conclusion I did. They ordered a replacement hard drive, installed, cleaned out my screen and some dust in there and called me when it was ready. They were very prompt and professional. When I later found out that Apple was refunding for issues such as the one I had, they very simply emailed me my receipt and a breakdown of the work that I could then forward to Apple, it was no hassle at all. The price was ok, driven more by Apple (for parts, anyways) as they are an authorized repair shop. The labor price was pretty typical, but a good deal with you're a GoLocal member.
Description of Work: My 27in iMac has a bad hard drive in it and would not boot. I took it to compuzone, had it estimated, then had them do the replacement work for this hard drive. As I have my own backup process, I did not use theirs. They cleaned the inside of my screen while they had everything open, as a courtesy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

PAUL H.
06/2012
5.0
computer repair
  + -1 more
I have been to Compuzone before, and they have always been quick and responsive. I was in and out in 10 minutes, and my computer was ready the next day. It only took one day because they had to order a new battery for me and have it shipped overnight. I may never go to the Apple Store again.
Description of Work: I was frustrated with the wait at the Apple Store, and my Mac Book Pro was giving me a message about the battery. I took my computer there (still under AppleCare warranty), and they hooked it up, diagnosed the problem, and confirmed that they would make sure with AppleCare I wouldn't have to pay anything. They replaced my laptop battery (which, in the case of the MacBook Pro, is sealed inside the computer--not something that's easily changable.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHARON D.
11/2006
5.0
computer repair
  + -1 more
We have used Compuzone numerous times to fix our computer systems. We can bring the equipment to the store and have it fixed, or if its more of a network problem, they come to our office and fix the problem on site. This is important because sometimes with computers, you are never sure where the problem is coming from. They always show up on time, are very professional, work quickly and have always solved the problem.
Description of Work: We are a small business and have four computers on a complex network. Although Mac's are usually very easy to deal with, occasionally we have problems with networking, specific software, printers, etc. We'll "save up our problems" (as long as they are not major), and call CompuZone when the problems become truly bothersome. One of the partners comes to our office and stays until he gets us up and running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SHARON D.
11/2006
5.0
computer sales
  + -1 more
The two partners who run the store stay on top of the latest technology and we trust them to recommend equipment we might need, but they do not pressure us in any way. If we are having problems with any of our computers, printers, etc. Compuzone has been able to either fix it themselves, or help us interface with the manufacturers to get them replaced.
Description of Work: We have been buying our computers and peripherals from Compuzone for about five years. They are very knowledgeable, professional and have always been able to fix any problems or answer any questions we might have. We make our livings using our computers and we know we can depend on Compuzone to keep them up and running!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

    Contact information

    1011 W. 5th Street 140, Austin, TX 78703

    www.compuzonedirect.com

    Service hours

    Sunday:
    10:00 AM - 7:00 PM
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    CompuZone is currently rated 5 overall out of 5.

    Sunday: 10:00 AM - 7:00 PM

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 7:00 PM

    CompuZone accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, CompuZone does not offer free project estimates.
    No, CompuZone does not offer eco-friendly accreditations.
    No, CompuZone does not offer a senior discount.
    No, CompuZone does not offer emergency services.
    Yes, CompuZone offers warranties.
    CompuZone offers the following services: Apple sales, Apple repair, Mac repair, Mac service, Apple service, Apple computer rental, PC rental, laptop rental. Apple desktops, iMac, Mac Pro, Mac mini, Apple notebooks, MacBook, MacBook Pro, MacBook Air, iPod, iPad, Apple TV, Apple peripherals, and Apple accessories. Computer training. Classroom rental.

    Contact information

    1011 W. 5th Street 140, Austin, TX 78703

    www.compuzonedirect.com

    Service hours

    Sunday:
    10:00 AM - 7:00 PM
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM