Cold is on the Right Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

We're Committed. Cold is on the Right Plumbing is a service based plumbing provider that is committed to you and your home or business. Growing up in the plumbing trade has allowed us to have the liberty to work with some of the best (and worst!) tradespeople in the industry. When we decided to open the doors to the Cedar Park and Austin and Lakeway communities it was under the belief that we could adapt everything learned over the years to provide a more meaningful and helpful experience to our customers.

Business highlights

14 years of trusted experience
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Estimates & inspections, house water & drain re-pipes, water heaters, standard & tankless, toilet repair & replacement, hose faucets, garbage disposals, sinks, faucet repairs & replacements, gas piping & minor drain cleaning.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9155 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 155 reviews

michael M.
10/2022
5.0
plumbing
  + -1 more
Santiago and Jake were a pleasure to work with. The Dishwasher, faucet, and disposal installs all turned out great.
Description of Work: Dishwasher, faucet, and disposal installs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Mark S.
08/2022
4.0
plumbing
  + -1 more
They got the difficult tasks done in just about 3 hours. Great job, too! Thanks for getting my water pressure back to normal,
Description of Work: PRV and customer cutoff replacements & new spigot

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria A.
06/2022
5.0
water heater repair
  + -1 more
It went great; very professional and overall high quality.
Description of Work: New water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

JAY V.
05/2022
5.0
water heater repair
  + -1 more
The estimators, Jake and Jeff, were also the installers. We discussed the options for relocating the water heater and installing it in the utility room. I was very pleased with the estimation process and the installation. Cost and service were excellent. Everybody should hire these guys.
Description of Work: Remove energy guzzling electric water heater, install hybrid water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Brett R.
07/2021
5.0
plumbing
  + -1 more
Thomas and Andrew from Cold is on the Right were excellent. On time to scheduled windows, fast and efficient work, and very knowledgeable and informative! I would hire them again without a doubt.
Description of Work: Shower Leak Diagnosis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Neil L.
02/2021
5.0
plumbing
  + -1 more
It went great. Cold is on the right plumbing came out to give a quote and completed the work in a timely manner. I was overall very pleased with the way they conduct business and the work that was done. They fixed all of the plumbing issues I had and I couldn't have been more satisfied. They deserve a 5 star rating.
Description of Work: My hot water problem
Rating CategoryRating out of 5
Yes, I recommend this pro

Jack W.
11/2020
5.0
plumbing, water heater repair
  + 0 more
Excellent. We were without hot water, so they were able to work us into their schedule a day early. Joe and Jake were early, courteous, professional and efficient. They answered any questions I had and left me confident that the work was done properly and intended to last. Highly recommend.
Description of Work: Add expansion tank @ hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

BETH T.
09/2020
5.0
drain pipe, drain cleaning
  + 0 more
Great! They were on time, explained the problem, did a terrific job fixing it, and gave advice about avoiding the problem in the future.
Description of Work: Sink connected to a/c would not drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael S.
09/2020
5.0
plumbing
  + -1 more
Great work! Fast, efficient, and friendly!
Description of Work: Water line box for fridge needed replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mary F.
08/2020
5.0
drain pipe, drain cleaning
  + 0 more
This is my 3rd review. I love this company! Thomas and Isaiah arrived and solved my drain issues. So kind, professional, and efficient. They are priced reasonably and I recommend them to anyone. Thank you so much!!! ~mbf
Description of Work: 2 clogged drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Tom R.
07/2020
5.0
water heater repair, drain pipe
  + 0 more
Appointment was made, I was contacted 30 minuted before to say they were en route, they arrived at the appointed time. (grade=A+) Inspected water heater, gave clear advice on WHAT to replace with WHICH product and WHY.(grade=A+) Repaired hose bib and told me why it had probably started leaking in the first place and why he repaired it the way he did. Work done quickly and professionally. (grade=A+)
Description of Work: Water line repair and water heater consultation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Kathleen P.
06/2020
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
I had several professionals work on my drain bc work had to coincide with a/c work being done. Teri, was very responsive to my calls and sent plumbers as quickly as possible! Follow up visits were complimentary... I’m very pleased with this company!
Description of Work: Residual soot from a/c clogged drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eddy F.
05/2020
5.0
water heater repair
  + -1 more
Billy and Alec were on time. Replaced the water heater and lines quickly and correctly. Great experience.
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Theresa F.
03/2020
5.0
plumbing, water heater repair
  + 0 more
I was very happy with the way scheduling was done and how professional they were. They were scheduled to come within 1.5 hours of when I called and would bring everything needed to complete the job. Unfortunately, due to my own personal reasons, I had to cancel the repair. -- They were very gracious about the change and I felt like I could call on them again, if I needed any plumbing done.
Description of Work: minor water heater repair

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra L.
11/2019
5.0
plumbing
  + -1 more
They're usually really quick to schedule me and get someone out when I have a problem. They're very personable. Price is reasonable.
Description of Work: They changed out the filters for my water system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy M.
11/2019
5.0
plumbing
  + -1 more
Great. Thomas and Isaac were wonderful, polite, friendly and got straight to work. Thomas explained what he was doing and why plumbing findings in my house were what they were. I enjoyed the interaction and was glad that I decided to call Cold is On the Right. Not the first time I've used them, and definitely will call again.
Description of Work: Checked water pressure and cleaned or replaced all faucet screens. Flushed water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$280

Suzin S.
09/2019
5.0
plumbing
  + -1 more
Thomas did a great job on both projects, he knew what he was doing, was quick and cleaned up after the project was over. He had to go through a wall to get to the break and was able to do so in a way that minimized damage.
Description of Work: Repair major shower handle break and toilet repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Michael B.
09/2019
3.0
plumbing
  + -1 more
Locating the leak was completed efficiently...nice guys. The price to replace two small PVC connectors was unreasonable (>$325). Had competitor complete the repair for less than 1/3 of the estimate, billed for one hour (replacement, test, and re-burial).
Description of Work: Locate water leak on owner side of water meter

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Cold is on the Right Plumbing
[Member Name Removed], We apologize you were unhappy with our service. To be fair, PVC repairs take longer to make as the manufacturer recommends not restoring water for a full hour after the repair is made. As we follow all manufacturer recommendations, included in that pricing was for the guys to wait that time period before restoring service. There is nothing like having a plumber show up glue some fittings and leave only to have you turn on the water and have another issue. Maybe a project will arise where our thoroughness is a better fit.

Mary F.
09/2019
5.0
plumbing
  + -1 more
This was my second call for services to this company. They are absolutely the BEST. Thomas is very knowledgeable, patient, professional, and so courteous. He treats his assistant with the utmost of respect. They solved my problem perfectly. I love this company. Can't say enough. Thank you!
Description of Work: Leaky toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Angela J.
06/2019
5.0
plumbing
  + -1 more
Contact with office was great and friendly. Mike came on time for the quote and the service. He gave me multiple options including one I was not aware of. There were no surprises and I was charged exactly what was quoted. He did a fantastic job and I love how my bathroom looks!
Description of Work: replace shower and sink faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Maria A.
05/2019
5.0
plumbing
  + -1 more
Agree with reviews of customer service being excellent. emailed at around 6:30PM to email given; got a response right away. everything setup to go the next day. Both guys outstanding to deal with: Mike did great work. It all looks very good. Yes - if need comes up - i will use them again: i would recommend . They are good folks to deal with.
Description of Work: replacement of all connections for double sink in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$354

Rebecca C.
04/2019
5.0
plumbing
  + -1 more
Cold is on the Right did an excellent job installing the new faucets. Very pleased. I will call them again when I need plumbing help.
Description of Work: Removed and installed a new kitchen faucet and removed and installed a new bathroom faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff K.
03/2019
5.0
plumbing
  + -1 more
Thomas and Tyler were outstanding. Informative, professional and honest. Would not hesitate to hire them for any future needs. Explained what they were doing and why it was important and how it would benefit my household.
Description of Work: check PRV settings and adjust to match water pressure values for my location

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Mary F.
02/2019
5.0
plumbing
  + -1 more
It went fantastically!!!! Thomas and Tyler listened to my story of the history of my drain issues. They were very polite and professional and open minded to try a few approaches. Thomas, with persistence and expertise, was actually to push a clog through my drain. It was not certain that there was a clog other than the water backing up. My previous plumber was telling me that I had to have another access, tunneling, and egress. He performed the first one last May. Thomas and Taylor worked well together and were so supportive of what I had been through. Thomas even asked if I was on Angie's List and then gave me 10% off the bill which was only $224! I saved thousands of dollars as I almost agreed to have my yard dug up again. I can't say enough about this company and how they hold the bar high for honesty, ethics, professionalism and quality work. I also want to give a shout out to Kari who took my call and also listened to my rather long story. Many thanks to Cold on the Right Plumbing. I wish all businesses were like this!
Description of Work: Analysis of my underground plumbing layout and fix a shower drain clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Bill E.
02/2019
5.0
plumbing
  + -1 more
Excellent. Provided guidance on how to prevent in the future.
Description of Work: Repair poor flow at faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 341505, Austin, TX 78734

http://www.coldisontheright.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Trade License Number
39724
Trade License Locale
TX
Trade License Authority
Texas State Board of Plumbing Examiners
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Wells and Pumps,
Sewer Cleaning,
Water Filtration and Softening

FAQ

Cold is on the Right Plumbing is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Cold is on the Right Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Cold is on the Right Plumbing does not offer free project estimates.
No, Cold is on the Right Plumbing does not offer eco-friendly accreditations.
Yes, Cold is on the Right Plumbing offers a 10% senior discount.
Yes, Cold is on the Right Plumbing offers emergency services.
Yes, Cold is on the Right Plumbing offers warranties.
Cold is on the Right Plumbing offers the following services: Estimates & inspections, house water & drain re-pipes, water heaters, standard & tankless, toilet repair & replacement, hose faucets, garbage disposals, sinks, faucet repairs & replacements, gas piping & minor drain cleaning.

Contact information

PO Box 341505, Austin, TX 78734

http://www.coldisontheright.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM