Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Clear Choice Roofing

Roofing, Gutters, Chimney Repair,

About us

We service all of Austin to include surrounding cities within a 50 mile radius. ONE of only 15 O/C Platinum contractors in our Local area. When choosing a O/C Platinum contractor you will receive a guaranteed warranty backed by one of the biggest name in the business. It is the strongest warranty and piece of mind in the industry. It can only be obtained by having your roof installed by a Platinum contractor like Clear Choice Roofing. We are one of the highest reviewed across the web. With well over 1400 reviews combined throughout most of the major review sites, you can rest assured the job will be done right!

Business highlights

23 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Roofing & Insulation.

Services we don't offer

Tile Roof Repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7670 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 426-450 of 670 reviews

Tyler J E.
01/2013
5.0
roofing
  + -1 more
Gavin was a pleasure to work with. He came out to my home and promptly gave a fair and accurate estimate. I hired his company to do the leak repair work and tune-up for my roof. The worker arrived promptly and finished his work quickly. The leak is fixed and Gavin assured me that if I needed any further support with my pending inspection that I could call him and they would follow up with anything else the inspector might find. Everything about the experience thus far makes me wish that I could hire Clear Choice for more than just my roofing needs. This is the best experience I have had with any contractor, period. I will be recommending Clear Choice roofing to all of my friends and family.
Description of Work: Above and beyond!
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Response from Clear Choice Roofing
Thank you for choosing Clear Choice Roofing among the selections on angies list. Please give us a call should you ever find yourself with roofing problems again. Gavin Weathersby

MICHAEL L.
01/2013
5.0
roofing
  + -1 more
They sent me detailed photos of the roof problems. They were timely in their estimate and the completion of the repairs. Excellent work and professional customer service. Would use this company again.
Description of Work: Completed roof repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Clear Choice Roofing
Thank you for your taking time out of your busy day to let other members know your experience.Please let us know and keep us in mind should you ever need any construction/roofing work done again. Kindest Regards, Gavin

Erik B.
12/2012
5.0
roofing
  + -1 more
Great job from start to finish. All appointments were on time and representatives were very courteous. Communication were prompt and detailed. Repairs were completed quickly and professionally. Job was completed to my 100% satisfaction. I would definitely choose Clear Choice Roofing again!
Description of Work: Damage to roof sheathing needed repair to roof deck. Shingle replacement. Installed a drip edge under a 40' section of decking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Clear Choice Roofing
Thank you for your kind words and positive review.Dont hesitate to call if you ever think something may be wrong with the roof.We would be glad to come out and inspect it for you "free of charge" as a continuing customer. Kindest Regards, Gavin Weathersby/owner

Jacque B.
12/2012
5.0
roofing, chimney repair
  + 0 more
Roof and chimney inspection. Went well. After they left and the rain came, my roof leaked again. They came right out, without hesitation and fixed it. No more leaks.
Description of Work: Roof and chimney inspection. Went well. After they left and the rain came, my roof leaked again. They came right out, without hesitation and fixed it. No more leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clear Choice Roofing
Thank you for your positive review.Screw down metal roofs can sometimes be tricky when locating a leak due to the multiple penetration in the metal.Im glad we were able to pinpoint the source of the leak.Please give us a call should the roof start to fail in other areas when the screws exceed their life. Gavin/owner

Walter J.
12/2012
5.0
roofing
  + -1 more
They were knowledgeable, efficient, and they did things correctly.
Description of Work: I bought a Big Deal from them for roof maintenance and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Clear Choice Roofing
Thank you for your taking time out of your busy day to let other members know your experience.Please let us know and keep us in mind should you ever need any construction/roofing work done again. Kindest Regards, Gavin

Penny L.
12/2012
5.0
roofing
  + -1 more
They did a thorough job and gave us detailed information about what we would have to do when it was time to get a new roof. The repairs that were included and the maintenance were done quickly and cleanup was great. When we had questions, the owner, Gavin, got back to us right away too. We'll definitely do business with this company when we need a roof. The service man was on time and very pleasant too.
Description of Work: We bought the Angie's List special offer for a roofing inspection and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Clear Choice Roofing
Thank you for your taking time out of your busy day to let other members know your experience.Please let us know and keep us in mind should you ever need any construction/roofing work done again. Kindest Regards, Gavin

VICTORIA R.
12/2012
5.0
roofing
  + -1 more
Noticed a shingle loose on my roof and also had leak on porch when it rained really hard. Saw Angie's great deal for this company and decided to give them a try. It never hurts to have a roofing company that you can trust. The next day after purchasing coupon, they called me, set up an appointment.
Description of Work: Came when scheduled, inspected roof, fixed what needed fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Clear Choice Roofing
We strive for Angie's List reviews and thank the member for sharing their exsperiance. Its a great pleasure to be the most highest rated and reviewed company on this home improvement and trusted site. Thank you for letting other members know your recommendation and sharing the services provided in the coupon offered. Respectfully, Gavin Weathersby

Ellen S.
11/2012
5.0
roofing
  + -1 more
Fantastic. A very polite professional who got it done and identified a leak source that two other roofers were unable to identify.
Description of Work: Roof maintenance visit. He fixed loose and blown off shingles and was able to identify the intrusion point of a slow leak that no one else has been able to identify, from this relatively new roof. I was very, very pleased with this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Clear Choice Roofing
Thank you for the positive review! Please keep an eye on the leaking area and let us know if the troublesome leak re-events itself in the cumming years. Gavin/owner

Melissa S.
11/2012
5.0
roofing
  + -1 more
It was very easy to set up, they worked quickly and did an excellent job.
Description of Work: Roof was leaking significantly in at least one place, and had leaked previously in others. They found source of leak and replaced tiles and flashing to avoid future leaks. They scoured the roof for any other leaks. Very professional, quick and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Clear Choice Roofing
Thank you for the opportunity to serve your family. We greatly appreciate your comments. We look forward to serving any of your future needs. Thank You Gavin Weathersby

David J.
11/2012
5.0
insulation
  + -1 more
They were very nice people. They gave some recommendations. I did not follow through with their recommendations.
Description of Work: This was a Big Deal for an Energy Inspections.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Clear Choice Roofing
Thank you for taking time out of your busy day to post a review of our services.We look forward to serving you should the time come to upgrade the home and make it more energy efficient. Gavin Weathersby

Carolyn N.
11/2012
5.0
roofing
  + -1 more
15 They arrived on time and went right to work. He was polite and explained what needed to be done. His assistant got right to work and didn't bother me while he was working. It took about 1 1/2 to2 hours and when it was done, he said the actual cost was more than the special, but he wasn't going to charge me more. I really appreciated that.
Description of Work: They replaced areas of the roof where squirrels had broken the shingles . The roof looked like new afterwards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Clear Choice Roofing
Thank you so much for your kind words and sharing your experience with other Angies list members. We like to keep the cost of repairs as manageable as possible for the homeowner.With fuel prices at their highest,sometimes this can be a challenge.Its always a great pleaser to be able to meet that challenge and give a customer more for the buck. We greatly appreciate your businesses and thank you for highlighting the value you received from the coupon special we ran. Gavin/owner

Bill W.
11/2012
5.0
roofing
  + -1 more
I contacted Clear Choice after spending a month playing phone tag with another Angie's list highly rated roofing contractor. When I finally did speak to that contractor I found out he never did even walk my roof to check out the problem, he said my roof had too high of a pitch for him and that he was not interested in the job. I called Clear Choice because the reviews eluded to the fact they did bigger jobs and hoped that they would be open to checking out my leaking problem. I spoke with Natasha and questioned her thoroughly about the likely hood that Clear Choice would be open to assessing and fixing my problem. Natasha assured me they could handle the assessment and would send a roofer out with Gavin if necessary. An appointment was made promptly, Gavin and his roofer showed up early and found the problems which were related to errors the previous roofing company who did the last roof installation 5 years ago had made. Gavin gave me an estimate which seemed fair, I elected not to contact other contractors for additional estimates since most of the may reviews of Clear Choice mentioned that their pricing was very fair. The work was scheduled for the next day. The roofer showed up in the 1/2 hour time window that he was supposed to show up and completed the work in a timely fashion. I expect that he did a good job but will have to wait for the water and mold stained sheet rock to be replaced in order to get the final confirmation. Hopefully we will get a big rain soon so I can truly assess but I am quite confident that the problem has been repaired.
Description of Work: Leak repairs around the chimney of our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Clear Choice Roofing
Thank you for taking the time out of your busy schedule to share your recommendation. While I enjoy earning my living, the greatest satisfaction of all is when my client is pleased. Furthermore has the confidence in our service to recommend us. We are confident in the resolution of the leak and back it with a 100% guarantee. Please keep us in mind if any future roofing work is needed. Gavin Weathersby/owner

Steve B.
11/2012
5.0
roofing
  + -1 more
They did a good job. They came out quickly and the price was competitive. They did the job and did it well.
Description of Work: They installed a roof over my walkway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clear Choice Roofing
Thank you for choosing Clear Choice Roofing among the selections on angies list. Please give us a call should you ever find yourself with roofing problems again. Gavin Weathersby

Sean R.
11/2012
5.0
roofing
  + -1 more
First, let me state that I expected this job to be a challenging experience. It was a small roofing job and I live out in a rural area wherein it is sometimes challenging to find reliable contractors. I received 3 estimates for the job from 3 different roofing contractors. From start to finish and every step along the way, Clear Choice was very professional, courteous and responsive. Everyone was very polite and client focused. Honestly, my job was a small one and the other roofing companies I had contacted treated me as a borderline opportunity and one they were marginally interested in pursuing. Not Clear Choice. Starting with my first phone call, Natasha was very polite and followed through in a timely manner. Gavin called me quickly and asked all of the right questions. Boris meet me at my home (the job site) to discuss the job and take measurements and described the sequence of events that I should expect. Then Boris and his crew showed up with the materials and completed the job as he described he would. They were very polite and cleaned up afterwards. I couldn't be happier with the end result and with Clear Choice Roofing. If only all contractors operated like Clear Choice does then this truly would be the land of sunshine and lollypops.
Description of Work: Dry in and metal roof for my 10' X 14' Water Tank and Well Equipment House.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Clear Choice Roofing
Thank you for the work as well as the positive review. We enjoyed working on your project as well as keeping the cost as low as we could. I'm proud of the work done as well as being able to offer "more for the buck" in comparison to some of my competitors. Gavin Weathersby

Debra A.
10/2012
5.0
roofing
  + -1 more
He was very honest and told me that I didn't need the repairs I thought. I really appreciated that he didn't try to sell me on unnecessary repairs.
Description of Work: I thought I needed repairs on my roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Clear Choice Roofing
Thank You for your kind words and positive review.Please call us if you ever find yourself needing a roofer again. Sincerely, Gavin

Brian J.
10/2012
5.0
roofing
  + -1 more
Gavin (the owner) came out to my home originally to provide an estimate on roofing repair. He offered a quick assessment of the damage and provided me with a quote that was very reasonable for the repair and much less than I had originally feared. We had an excellent chat about his business and I came away feeling very sure that the company was reputable and knowledgeable. While he was out, we got on the topic of fascia replacement. I was having a new gutter system installed and was having trouble finding a company to do the work, outside of handymen companies. Gavin said that they also performed this type of work and offered some different options for wood types to use on the replacement. We settled on pine, and a quote was written up for me on the spot. While not the cheapest quote (Gavin said to expect this for fascia replacement), I felt very comfortable with Clear Choice Roofing and decided that they would be selected to perform this work as well. The jobs were scheduled on separate days, with the roof repair performed within a day or two. The craftsmanship was quite excellent. Gavin had warned that I would be able to tell a difference in the color of the shingles that had to be replaced as a part of the repair, because of the age of the existing shingles, but I could not. Clear Choice fixed the bowing on the roof. They even replaced a rotting pier that they had discovered while performing the job, and they did it at not additional cost (wow!). I was very impressed with the work performed. I cannot tell there was ever a problem with that section of the roof. The second job, the fascia replacement, was scheduled for a week later since it was a larger job and a crew of more men would be needed. Because we had rain in the area, my original appointment had to be moved. Natasha worked to reschedule for a time that met my needs, and was very accommodating. The crew was very diligent in the job, and brought to my attention any trouble spots that they found (some areas where the old soffit was not straight) and worked on a strategy for working around the issue. They did an excellent job of cleanup and disposal. The work performed is what I would hope to see on a new home construction. Excellent lines, great job sealing and overall just good work. The next time I have a roofing need, Clear Choice Roofing will be on the top of my list of contractors. Everyone I dealt with was professional and courteous, and the work was performed to a high level of quality with reasonable pricing.
Description of Work: Clear Choice Roofing fixed a deformity in my roof, where it was bowing. They also removed and replaced the fascia board around the entire perimeter of my home, in advance of a new gutter installation. This work did not include painting nor the gutter installation itself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Response from Clear Choice Roofing
Thank you for taking the time to share your experience. I greatly value your commentary. Customer service to the point of satisfaction and recommendation is our ultimate goal. Our highest reward is the satisfaction of serving our client's need and providing an affordable solution to a problem. We sincerely strive to bring an excellent service to the public, the community and our neighbors. We strive to restore traditional standards of honesty and integrity to the service industry, particularly in the roofing/construction sector. Thank you for allowing us the opportunity to serve you and I look forward to serving any of your future needs. Gavin Weathersby

Kathy J.
10/2012
5.0
roofing
  + -1 more
I explained a problem I had and asked him to check it out while he was doing the inspection. After the inspection, Gavin showed me pictures of the vent that I thought was leaking because I could hear drips in the vent over my stove. He showed me that it was dry and said he could replace the vent cover with another one that might muffle the sound somewhat. I had him do the repair. Not only did it not cost anything extra, the next time it rained the sound was muffled and did not sound like it was coming into the vent. I was very pleased with the service and plan to use Clear Choice again if I have any problems.
Description of Work: I paid $79.00 for $199.00 for a roof inspection. I heard from Clear Choice almost immediately after I bought the service and was able to set up an appointment right away. Gavin called right before the appointment time to say that he might be a few minutes late because of traffic, but his roofer should be there. Gavin actually was not late; he arrived shortly before his roofer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Clear Choice Roofing
Thank you for your compliments they are a great pleasure to our entire team. We hold customer service in high regard and have an additional sense of accomplishment when we receive this type of feedback. Thank you so much for allowing us the opportunity to serve you and rewarding our company with your review. We look forward to meeting or exceeding your expectations in the future. Gavin/owner

Jim B.
10/2012
5.0
roofing
  + -1 more
Clear Choice offered a $199 special for roof inspection and maintenance through Angie's List. To my surprise, Clear Choice called me within a few days to set up an appointment. The two man crew arrived right on time and went right to work. They stayed about an half hour walking the roof to spot possible problems. I had mentioned where there might be a couple of places that needed to be checked. They repaired them and did find some other shingles that needed attention. They also nailed down flashing around a chimney. Thanks to Clear Choice I believe I now have a "snug" roof.
Description of Work: Inspection of roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Clear Choice Roofing
Thank you for your positive review. Please let us know if their is anything we can do should you ever find yourself needing a repair or roof replacement again. Gavin

Jennie P.
10/2012
5.0
roofing
  + -1 more
I called Clear Choice after reading so many good reviews. After speaking to Natasha in the office on a Friday afternoon, I was expecting a call back to schedule an estimate within a couple of days. Instead I received a call from Gavin, the owner, within the hour to confirm some information about the work I needed done, and was scheduled for an estimate over the weekend (I always appreciate a quick response!). On Sunday, Gavin called about 20 minutes before the scheduled appointment to let me know he was on the way. We discussed options for the work that needed to be done, and Gavin was clear and thorough regarding pro's and con's (not to mention personable and funny). We went over the specific issues in the inspection report, and he explained why in some cases it might not be worth doing the work, and in other cases that the work was minor and he would include it for no charge with the ventilation work we needed done. I asked for a written estimate of the work we'd agreed on, which he was happy to provide on the spot. We decided to go ahead with the work and were told his office would contact us to schedule the work within a few days (which I thought was a little long, but I was impressed he was working on a Sunday so I wasn't complaining). Natasha called the next day and the work was scheduled for the same week. On the day the work was done, Gavin was on site to make sure his staff was clear about the work that needed to be done before he left for his next appointment. He was also very professional when I asked him to confirm why he had proposed turbine vents over another option - I had been given some advice by someone (not a roofer) who said that turbine vents were not ideal. He explained what the cons of some turbines are, but reassured me that we had made the right choice. I haven't been able to inspect the work, but I'm not expecting any issues based on my experience so far. My only note would be that the guy who actually did the work, Nam I believe was his name, didn't let me know when he was finished, which I thought he was going to do; at some point I just realized the noise had stopped and his truck was gone. I always appreciate contractors checking in when they are done, just in case I have questions, or if I'm waiting for the work to be done so I can go do something else. Not a huge deal though. Overall, Gavin and the Clear Choice staff were professional and personable, and I would certainly recommend them or hire them again.
Description of Work: Based on our home inspector's report, ventilation was added to 2 attics along with minor roof repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Clear Choice Roofing
Thank you for taking the time out of your busy schedule to share your recommendation. While I enjoy earning my living, the greatest satisfaction of all is when my client is pleased. Furthermore has the confidence in our service to recommend us.We greatly appreciate you allowing us the opportunity to serve you. Each member of our staff are personally committed to customer satisfaction and a celebration occurs when we receive kind words such as this! It will be my pleasure to promptly serve any of your future needs. Gavin Weathersby/owner

colin M.
10/2012
5.0
roofing
  + -1 more
High and difficult place to reach. They got the job done in less than 2 hours.
Description of Work: Re-shingled, sealed, calked and installed a water diverter over a 2nd floor bay window unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Clear Choice Roofing
Thank you for taking the time in writing a review. We always look for feed back from the members and look forward to serving you again should you ever need roof repairs done. Gavin Weathersby

Larry F.
10/2012
5.0
roofing
  + -1 more
I met Rick Ackermann when he was doing an evaluation on my neighbor's roof. He was very nice and came over and looked at my roof too. He took pictures and showed me the wind damage from the storm. Based on his advice, I had my insurance agent check my roof and they approved a complete re-roof job. I took several bids, but Rick's bid was the lowest and he was the nicest too. He told me to check out Clear Choice Roofing on Angie's list and we would see they are a very good company. We did just that, but were unhappy to see two reviews that were not very flattering about Rick. We talked it over with him, and he was as sincere as he could be that his company was excellent but that he may have had a couple of bad days. We went ahead with Clear Choice Roofing and we were just delighted with the entire project. Rick was very professional and his crew was just as good as promised. There was always a crew manager on duty to answer our questions, and Rick was always quick to answer his cell phone. The entire project was done in two days as promised and they cleaned up everything, nails and all. We had a beautiful new roof and paid only the deductible on our insurance. Rick keep every promise and was always available to make sure we were happy. My only minor little beef is that it took several weeks to get a "Paid in Full" receipt after I sent in my check, but Rick called and apologized that the account lady was out sick. I can say without reservation that Rick Ackermann was as good as he could be and the company was as good as they rated on Angie's list.
Description of Work: My 22 year old roof started to leak after a storm. Rick Ackermann did a preliminary assessment that was confirmed by my insurance company and the repair was approved. We had Clear Choice Roofing do a complete re-roof job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$11,463

Response from Clear Choice Roofing
Thank you so much for your kind words and allowing us to earn you business. My accountant had come down with an illness and I did elect to give her a 5 day sick day with pay so to be sure she would come back 100%. In doing that however,That department had only me to rely on. Unfortunately quickbooks is not my strong point and I have been scolded for inputting data wrong and essentially messing up the books. My accountant has given me the sole responsibility of only depositing checks. I'm sorry for the delay in getting you an paid in full invoice as it is run through the quickbooks computer. We do appreciate you business and look forward to serving you again should the need arise. Gavin Weathersby/owner

David R.
10/2012
5.0
roofing
  + -1 more
These guys were right on time, very helpful with information to keep my roof in the best of conditions and performed the work quickly. I highly recommend them!!
Description of Work: They inspected and repaired my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Clear Choice Roofing
Thank you very much for your compliments. Customer satisfaction is our ultimate goal and highest reward. It's always a great feeling throughout our company when we receive these reviews. We take customer service serious and, we set our goals high. We strive to treat our customer's homes/businesses as though they are our own. We greatly appreciate the opportunity to serve you and look forward to serving any of your future needs. Gavin/owner

Bridget K.
07/2012
1.0
roofing
  + -1 more
Glad I didn't have to pay for poor quality work.
Description of Work: The roof over my back porch was leaking so I looked on Angie's List for the best rated roofer. Called Clear Choice. The man on the phone said he was very busy with a "big job" and didn't have time to look at my roof. He called me back and said he would send someone over right away. The person did show up quickly and got on my roof. The man spoke very broken English so we had some trouble communicating back and forth. He called the owner/manager back and he spoke to me. He said the shingles only needed a nail and some glue. It was an "easy" fix. I asked him how much it was going to cost. He said 300.00. I said, "WHAT? ARE YOU KIDDING ME? FOR A NAIL AND SOME GLUE?" He then said, "O.K. 200.00" I said go ahead and fix it. The guy was on the roof for a total of 5 minutes and said it was fixed. The next rain a couple of weeks later caused the roof to leak again. I called Clear Choice again and they same guy came out. Didn't go on the roof, but told me that the insulation was just wet from the rain weeks ago and is just leaking through the ceiling from previous rains. I thought that was weird because it only leaks when it rains. Thank goodness I never paid them. They emailed me an invoice. I called the owner/manager and said I wasn't paying for this. He said, "OK" and I never heard from them again. I hired a reputable roofer who said he could put his fist in my roof the hole was so big. Now, how could THAT be missed?

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0


Response from Clear Choice Roofing
At first I thought this was a mistake and that the customer has mistaken us for another company. However, after looking into it I did find a record of a bill I paid to a new employee that was hired to help during busy times. ($150.00) The employee was not with me long and I regret that the customer dealt with him as well. I never spoke to the customer until after the second call came in. I told the member that I was deeply sorry and that I would just eat the cost. No harm no foul you would think!? Wow what a surprise to see this review. I traded an accepted apology,$150.00 out of my kids mouth for nothing more than the members harsh rating. I'm puzzled by why the customer would do this when it didn't cost her a thing. Gavin/owner

MARIA H.
07/2012
5.0
roofing
  + -1 more
Soon after I called his office, Rick Ackermann called back to set up an appointment. Then on the day he was due to come, he called ahead of time to remind us, he came when he said he would come, and he did the work quickly and professionally. I would highly recommend this firm, which responded to our request immediately (there is a friendly person who answers the phone --- unlike many companies I called, that either had no one answering the phone, had no voice message system, or who did not bother to even return my phone call.) Clear Choice is an appropriate name for this firm --- they are certainly a Clear Choice for us the next time we need help with our roof.
Description of Work: Rick Ackermann came and repaired flashing around a pipe on our roof that, due to age and improper installation, was causing a leak in our attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Clear Choice Roofing
Thanks for posting your positive experience and confirming that we are "Clearly the Right Choice." I will share your comments with Rick and the rest of the "Clear Choice Team." Mike/General Mgr.

Ralph H.
07/2012
5.0
roofing
  + -1 more
It was obvious, during the inspection of an existing home being purchased by my daughter, that the original builder did not provide adequate ventilation for the attic area over the garage. This had to be corrected, but on a budget. I contacted Gavin Stoner at Clear Choice and described the situation. Not only was he and his company anxious to help but he was especially sensitive to the pricing. A date and contact time was set within days of my calling Gavin informing him that we had closed on the home and wanted the repairs done. The technician that was sent to do the job was very polite and professional. Two vents installed, the area cleaned up and my problem solved in about a hour. You can't beat that. I would highly recommend this company for their responsiveness and professionalism.
Description of Work: Installation of two roof vents on an existing roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clear Choice Roofing
Thanks for your kind words. I will share your comments with the rest of the "Clear Choice Team" Mike/General Mgr.

Contact information

9311 US Highway 183 S, Austin, TX 78747

http://www.clearchoiceroofingatx.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Chimney Repair,
Insulation,
Solar Panels,
Exterior Painting,
Siding,
Interior Painting,
Skylights

FAQ

Clear Choice Roofing is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Clear Choice Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Clear Choice Roofing offers free project estimates.
Yes, Clear Choice Roofing offers eco-friendly accreditations.
Yes, Clear Choice Roofing offers a 5% senior discount.
Yes, Clear Choice Roofing offers emergency services.
Yes, Clear Choice Roofing offers warranties.
Clear Choice Roofing offers the following services: Roofing & Insulation.
Tile Roof Repair.

Contact information

9311 US Highway 183 S, Austin, TX 78747

http://www.clearchoiceroofingatx.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed