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Clear Choice Roofing

Roofing, Gutters, Chimney Repair,

About us

We service all of Austin to include surrounding cities within a 50 mile radius. ONE of only 15 O/C Platinum contractors in our Local area. When choosing a O/C Platinum contractor you will receive a guaranteed warranty backed by one of the biggest name in the business. It is the strongest warranty and piece of mind in the industry. It can only be obtained by having your roof installed by a Platinum contractor like Clear Choice Roofing. We are one of the highest reviewed across the web. With well over 1400 reviews combined throughout most of the major review sites, you can rest assured the job will be done right!

Business highlights

23 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Roofing & Insulation.

Services we don't offer

Tile Roof Repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7670 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
7%
3
4%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 101-125 of 670 reviews

Jose V.
08/2015
5.0
solar panels
  + -1 more
I was extremely pleased with the repairs done. My insurance company determine that there was damage to only part of the roof & Gavin was very helpful in matching the shingles.
Description of Work: Partial roof repair after hailstorm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,012

Response from Clear Choice Roofing
Thank you for your wonderful review. Kindest Regards, Customer Care

Rachel M.
08/2015
5.0
roofing
  + -1 more
The guys showed up on time. They were very clean and friendly. I was very pleased with their work, business ethics and response time. Great job overall!!
Description of Work: Check roof for damage and repaired/replaced a few bad spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clear Choice Roofing
Thank you for taking advantage of the coupon offered.Please let us know if we can be of any service in the future. Kindest Regards, Customer Care

Brian H.
08/2015
5.0
roofing
  + -1 more
Roof was thoroughly inspected. Damages and problematic areas were identified and fixed.
Description of Work: Roof tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clear Choice Roofing
Thank you for taking the time to post your experience. These reviews pump life into what we do and remind us we are on the right track. It is important to the growth of our business and I appreciate your support. Kindest regards, Customer Care

Allen W.
08/2015
5.0
roofing
  + -1 more
Excellent...work was done quickly and thoroughly...I would recommend this company to anyone and have on many occasions. This team knows the ins and outs of the roofing business.
Description of Work: Roof Tune-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clear Choice Roofing
There are hundreds of companies out there to choose from and we are honored you chose us. We hope we are setting the bar high for our competitors and bringing up the standards of this industry. Kindest Regards, Customer Care

Karen J.
08/2015
5.0
roofing
  + -1 more
Gavin came out to check a leaky roof. He did a quick patch (no charge) and mentioned that there was some hail damage from our recent storms. Our insurance adjuster agreed and Clear Choice (previous name) did a complete replacement. The work was great - scheduled and completed very quickly. There was some minor rework to be done, but it was handled quickly and professionally. Everyone I talked to at the company was very helpful and courteous. And I now have a fantastic new roof!
Description of Work: Complete reroof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Clear Choice Roofing
We greatly appreciate you as our customer, and your business. You guys were a delight to work with, and if you ever need us again for anything, we will be here should anything come up. Kindest Regards, Customer Care

Daniel S.
08/2015
5.0
roofing, chimney repair
  + 0 more
Roofer arrived on time as promised. Gavin was friendly and recommended someone else for possible follow-up.
Description of Work: Routine roof revision. Inspected the roof and re-nailed around chimney as had been noted on inspection.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clear Choice Roofing
There are hundreds of companies out there to choose from and we are honored you chose us. We hope we are setting the bar high for our competitors and bringing up the standards of this industry. Kindest Regards, Customer Care

Daniel B.
08/2015
5.0
roofing
  + -1 more
Have used this roofer several times over the course of a few years. They are always prompt, courteous, and respectful. We have used them for minor repairs to full replacement on multiple properties. Always responsive and quick to schedule both before and after major hail storms. Highly recommended.
Description of Work: replace and repair various roofs on different properties over several years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Clear Choice Roofing
There are hundreds of companies out there to choose from and we are honored you chose us. We hope we are setting the bar high for our competitors and bringing up the standards of this industry. Kindest Regards, Customer Care

Laura G.
08/2015
5.0
gutter repair, roofing
  + 0 more
I wanted to have my roof inspected after all the rain we had last winter and spring. Gavin was punctual, professional and very helpful. He inspected the roof and gutters. He cleaned out some concrete left in one of the gutters obstructing the flow and tacked back some flashing that had pulled away from the house. He used silicone caulking to fill in gaps around the vents, flashing and gutters. He estimated the longevity of our roof and provided a quote to add gutters along the back of our house. I will use this company again. I appreciated the time and attention Gavin provided to make sure all my questions were answered.
Description of Work: Roof inspection

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clear Choice Roofing
We strive to provide great service to our customers and we appreciate the time you took to give us the positive feedback. Thanks again and please do not hesitate to give us a call if we can be of help in the future. Kindest Regards, Customer Care

TONI L.
07/2015
5.0
gutter repair, roofing
  + 0 more
It went great. This company has inspected my roof in the past and also repaired a bad leak for me when they were operating under their previous name - Clear Choice Roofing. I called on Tuesday to schedule the service and Mike Ludlow, who inspected my roof last year, was available to come out the very next afternoon. He showed up on time, completed the roof inspection, and found that no repairs are needed this year. I was so grateful to them last year when I called with a known leak and they were able to inspect, find the problem, and complete the repair before it rained again!! I'll definitely continue to use this company.
Description of Work: It was a Roof Tune-up. This included inspection of the roof, gutters and downspouts, flashing around plumbing vents and air vents by a roofing specialist. Mike found no problems, but if he had, they would have caulked any exposed nail heads on the flashing, resealed pipe collars, exhaust fans and vents. This is normally $99, but they were offering a special no cost service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clear Choice Roofing
Thank you for your great review.I will pass along your kind words to the rest of the team.I will also put this review in Mikes inbox. Kindest Regards, Customer Care

ELLEN A S.
07/2015
5.0
roofing
  + -1 more
I was happy. They were polite, prompt and competent. Very reasonable. Very nice young men.
Description of Work: He inspected my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clear Choice Roofing
We appreciate your business and look forward to working with you in the future. Kindest Regards, Customer Care

Mark M.
07/2015
1.0
roofing
  + -1 more
Called to schedule in early June. Cancelled twice. Scheduled again in July. Worker never showed up. I want my money back.
Description of Work: Nothing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from Clear Choice Roofing
We apologize for any scheduling conflicts.A prompt refund was made by angies list.Please give us a call as we would like to redeem ourselves if possible. Kindest Regards, Customer Care

Paul M.
07/2015
5.0
roofing
  + -1 more
As far as we know, excellent job, took pictures of work performed.
Description of Work: Check for leak with water heater vent pipes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Clear Choice Roofing
Thank you for your kind words. We do greatly appreciate your review and your business. Please let us know if we can assist you in any way in the future. Kindest Regards, Customer Care

Kirsten T.
07/2015
5.0
roofing
  + -1 more
Called CCR and Solar to come out and look at a leak in our chimney (called CCR and Solar because they merged with Clear Choice Roofing(CCR)). We've used CCR in the past for a few jobs and they've always been great). Gavin (owner of Clear Choice Roofing before the merger) came out to take a look. True to form, Gavin was very honest and upfront about what he found. Turns out we needed a different (and a lot LESS expensive) type of service than what he could do, and he let us know that what to look for and how much to expect. Great, honest guy and I highly recommend CCR and Solar and will be using them again in the future.
Description of Work: Chimney

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Clear Choice Roofing
Thanks so much for choosing CCR and Solar we look forward to working with you in the future.

Brian W.
07/2015
3.0
roofing
  + -1 more
I had a little roof leak but we have not had any rain since and so I don't know if they fixed the leak or not. He was fine and he was very prompt. The special offer said that it included re-caulking the skylights and I don't think he re-caulked any of our sky lights.
Description of Work: I purchased a big deal from Clear Choice Roofing for roof maintenance.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clear Choice Roofing
Thank you for taking the time to write your review and for bringing any concerns you had to our attention. I apologize for any inconvenience or misunderstanding that might have occurred. While we certainly do not claim to be perfect, we do hold ourselves to higher levels because of core values of integrity and honesty and we strive to do the best job possible for each customer. We have open lines of communication and are always available. Any breakdown of the company’s core or its policies is very discouraging as we want our work to be a pleasant experience for you, the customer. We would like the opportunity to earn an overall "A" review from all our customers and look forward to improving our services to you in the future. Please give us another call and we would be happy to assist you with any roofing or solar needs you may have. Sincerely, Carrie Lemaire/CEO Clear Choice Roofing & Solar

Susie C.
07/2015
5.0
roofing
  + -1 more
The job coordinator was outstanding. I have to admit that I was a tad skeptical when a woman arrived but any doubts or hesitations were quickly removed! I really appreciated that she wore a logo polo shirt that not only looked professional but also identified her as being with the company. She arrived about 10 minutes early which is a first for me with any service appointment I have ever had. She introduced herself, gave me a business card, showed me their Liability and Worker's Comp insurance policy and explained in terms I could understand exactly what she would be doing - extremely knowledgeable, nice and professional. She walked the entire surface of my roof looking for any damage or missing shingles with special emphasis on the area of my leak. We then sat down and she explained that she did not see any damage and that the leak was not associated with the roof but a plumbing problem and she recommended several plumbers. I was so impressed with her honesty. Overall, this was the best service appointment I have ever had and will highly recommend CCR and Solar to all my family and friends.
Description of Work: Checked my roof for possible storm damage leak from the previous hail storms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clear Choice Roofing
[removed member's name], Thanks so much for choosing CCR and Solar. It we great meeting you. Please call us again for any of your roofing needs.

Terry M.
07/2015
5.0
roofing
  + -1 more
The call was answered promptly. The office called before the workers came. I was very pleased with the work that was done.
Description of Work: Replaced damaged shingles and sealed vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Clear Choice Roofing
We appreciate your business and look forward to working with you in the future.

Laura G.
06/2015
5.0
roofing, chimney repair
  + 0 more
Quick turn around on estimate, quick availability to do the job within 1 week of the estimate.
Description of Work: Added lots of flashing around chimney, cutting it into the masonry

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Clear Choice Roofing
Thank you for allowing our team the opportunity to earn your business, your trust and your referral. We strive every day to be competitive in customer service, quality of our products and in fair pricing. Your review lets us know that are work is meeting or exceeding our clients expectations. If we can be of service in the future, please don't hesitate to call. Customer Care

AMANDA M.
06/2015
2.0
roofing
  + -1 more
Upon purchase of the Angie's List deal I had Clear Choice come out to perform the inspection - there had been a significant hailstorm the week prior and we knew it had caused some damage to our ceramic tile roof. Scheduling was very easy and the gentleman arrived on time. He mentioned, upon his arrival, that he may not be able to actually do the repairs because the company prohibited work on tile roofs after an accident which had killed (!) a coworker but when he discovered the repairs were limited to replacement of just 2 tiles, he agreed. I signed a work order almost 8 weeks ago. I put him in touch with our builder to aid in sourcing the tiles used for our roof. 2 weeks went by - nothing. 3 weeks? Nothing. 4 weeks? Nothing. Emails to the office were not being returned so I followed up with the roofer directly. He said he'd never heard back from our builder (this does not explain lack of follow up on their end) with a manufacturer and color for the tiles. I subsequently reached out to the builder and within 90 minuets had all the information necessary. I asked the roofer if I needed to pay for the tiles and he said yes to order them and he'll pick them up. Here's the thing. I'm a home owner, a busy mother of a toddler and a professional who works full time. I am many things but I am not a roofer nor am I in construction. I do not know where to buy ceramic tiles for a roof and although I even gave them an option to use *any* ceramic tile, I was again put in a position where I was not only expected to follow up on the project and push it along but order my own materials? At this point why not just climb on top of my house and do it myself? I asked that he contact me to let me know the status. Several more days passed and I heard nothing so, this afternoon, I finally asked to terminate the work agreement. Although the roofer was very polite, the follow through from Clear Choice was inexcusable. We are now in a position where damaged part of my roof have been needlessly exposed through multiple storms, potentially causing unknown damage for no reason other than Clear Choice dropped the ball. Repeatedly. I selected this company based on their Angie's List reputation but would caution anyone from using them - if it happened to me, it could happen to you as well.
Description of Work: I purchased a deal through Angie's List to have Clear Choice come out and inspect our roof.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Clear Choice Roofing
We sympathize with your frustration and we do apologize. Lakeway has had an enormous amounts of flooding and endless days of rain. This has lead to an overload in calls for all roofing companies. This industry is a seasonal, and has lead to a shortage of personnel, when 11,000 hundred homes was damaged. No excuses for the technician not getting back to you when he said he would,however this could have all been avoided. The coupon you purchased clearly stated in the message center and link "NOT FOR TILE ROOFS". Our Angies List site states "WE DO NOT SERVICE TILE ROOFS" You elected to overlook our advertisement and purchase a coupon anyway. The gentlemen that worked with you , was suppose to let you know that you needed to get a refund due to our policy. It has come to our attention that he was doing you a favor by completing the job himself on the side. A contract was never received and he knows we would strongly reject it. We cannot honestly defend our position on lives matter, if a member decides we should perform a tile roof repair outside of what we advertise, nor can we allow a staff member to participate in the deceit. We appreciate you bringing this to our attention and the gentleman who was trying to help you will be terminated immediately. Thank You, Customer Care Center

Cos L.
06/2015
5.0
roofing
  + -1 more
Purchased an inspection coupon that included minor repairs - all was done professional and fast. Completely satisfied with the service.
Description of Work: Roof inspection and minor repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clear Choice Roofing
Our team strives toward excellent service for our customers and we appreciate your feedback and kind words. Please remember that if we can ever be of further assistance to you and your home, we are only a click or phone call away. Kindest Regards, Customer Care

Bob T.
06/2015
5.0
roofing
  + -1 more
Purchased home that required a few minor repairs on roof as indicated on home inspection. There Home tune up covered the minor maintenance items and they removed the bird nests as well that were in the roof vents. Excellent work as always Used these folks to replace a roof on another home of mine and performed and outstanding job. Can't go wrong with using these folks.
Description of Work: Roof Tune UP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Clear Choice Roofing
We certainly appreciate the review and the kind words. We strive to provide quality customer service to each and every one of our customers and are pleased to hear that the services rendered to you were exceptional. Please keep us in mind for any of your future roofing needs. Kindest Regards, Customer Care

Carl S.
06/2015
5.0
roofing
  + -1 more
Inspected roof for leaks. sealed/caulked vents, chimney,etc.Provided me with an explanation of what work was done.
Description of Work: We paid for the Angie's List $99.00 roof package

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Clear Choice Roofing
Thank you for choosing Clear Choice Roofing! We are so happy to hear that all things went well with your roof maintenance. Should you need our services again in the future, please do not hesitate to give us a call. Have a great day! Customer Care

diane L.
06/2015
1.0
roofing
  + -1 more
no one called for appointment
Description of Work: nothing

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$99

Response from Clear Choice Roofing
We do apologize for not calling, but we do not receive your phone number from angies list when you purchase a coupon.It states you must call us to schedule. We hope you understand this is out of our control. Kindest Regards, Customer Care

Steven P.
06/2015
5.0
roofing
  + -1 more
He did a very good job. He told me a cost effective way to fix the roof myself, instead of paying for unnecessary repairs. Very nice and professional.
Description of Work: Came and inspected the roof to see how/where it was damaged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Clear Choice Roofing
Thank you for the opportunity to be of service to you and your home. We value you taking the time to review our performance. If we can be of service in the future please keep in mind. Kindest Regards, Customer Care

John D.
06/2015
5.0
roofing
  + -1 more
Roof is very steep which resulted in additional fee. Successfully found and repaired holes.
Description of Work: Found holes in roof and reapaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Clear Choice Roofing
Thanks for selecting Clear Choice Roofing and letting us be of service to you and your home. Please do not hesitate to give us a call if you should need us in the future. Thanks again and have a great day. Kindest Regards, Clear Choice Roofing Care Team

Garry B.
06/2015
5.0
roofing
  + -1 more
I had purchased a $99 roof maintenance caulking package on 5/19 as a small leak had developed around the kitchen vent roof cap. The roofer came the next day. He said the problem was the roof cap had not been properly installed and needed to be reset and resealed and that caulking would only be a temporary fix. He also showed me where some gravel had rubbed off the ridge cap due to a limb rubbing it. The extra cost to reset/reseal the roof cap and replace the damaged section of the ridge cap was $325. The roofer wanted the limb removed before doing repairs. After the limb was removed, I called the office on 5/26 to let them know the limb had been removed. Unbeknownst to me, that particular roofer had left the company and had not turned in the estimate. After several contact attempts, a different roofer came out on 6/9 to inspect the roof and look at the copy of the estimate I had. He agreed with the repairs needing to be made and also noted another part of the roof that needed repair and would require an extra bundle of shingles. On 6/13, he did the repairs and did not charge extra for the additional repair.
Description of Work: Resealed a leaking kitchen vent cap, replaced part of the ridge cap where tree limbs had rubbed and replaced other damaged shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$424

Response from Clear Choice Roofing
Thank you for choosing Clear Choice Roofing! We value your opinion of our company and so appreciate the time you took to share it. Please give us a call should you need our services in the future. Kindest Regards, Customer Care Team

Contact information

9311 US Highway 183 S, Austin, TX 78747

http://www.clearchoiceroofingatx.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Chimney Repair,
Insulation,
Solar Panels,
Exterior Painting,
Siding,
Interior Painting,
Skylights

FAQ

Clear Choice Roofing is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Clear Choice Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Clear Choice Roofing offers free project estimates.
Yes, Clear Choice Roofing offers eco-friendly accreditations.
Yes, Clear Choice Roofing offers a 5% senior discount.
Yes, Clear Choice Roofing offers emergency services.
Yes, Clear Choice Roofing offers warranties.
Clear Choice Roofing offers the following services: Roofing & Insulation.
Tile Roof Repair.

Contact information

9311 US Highway 183 S, Austin, TX 78747

http://www.clearchoiceroofingatx.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed