I was very disappointed with them. I did not like the quality of work they did and they didn't do what I wanted them to do at all. They didn't even get the measurements right. The work could have been done better. I also thought their prices were too high.
Description of Work: I had zodiac custom built countertops in the kitchen and bathroom put in.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$9,000
PEGGY F.
05/2007
3.0
countertops
+ -1 more
The final result was beautiful. The process of choosing and ordering was smooth. The installer was polite. However, the price was higher than expected due to materials lost fitting angles, the installation date was delayed for weeks with no explanation (turned out to be manufacturer delay), calls were not returned promptly, management was rude, and it was a trial to get answers to simple questions. I think the problem was that they thought we wanted out of the contract since the delays were getting us off schedule over a month and the costs were much higher than estimated. However, we simply wanted an estimated time for installation so other contractors could schedule their work. We also wanted an explanation of the design and layout details to better understand where the extra costs were coming from. They finally gave us the information after weeks of calling, my design oriented husband was satisfied, price was acceptable and the work finished.
Description of Work: Contracted to remove old laminate countertop and replace with silestone.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$5,500
06/2006
5.0
countertops, marble & granite
+ 0 more
They are a very experienced company when it comes to granite and marble. They did excellent work on the countertops and our kitchen looks great. They did the measuring for the countertops and offered many colors and choices to choose from. Everything was reasonably priced.
Description of Work: We put granite on our island in the kitchen and marble on the countertops.
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*Contact business to see additional licenses.
Service Categories
Countertops and Backsplashes,
Marble and Granite
FAQ
CLASSIC MARBLE CO is currently rated 3.7 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
CLASSIC MARBLE CO accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, CLASSIC MARBLE CO does not offer free project estimates.
No, CLASSIC MARBLE CO does not offer eco-friendly accreditations.
No, CLASSIC MARBLE CO does not offer a senior discount.
No, CLASSIC MARBLE CO does not offer emergency services.
No, CLASSIC MARBLE CO does not offer warranties.
CLASSIC MARBLE CO offers the following services: COUNTERTOPS, GRANITE & CULTURED MARBLE.