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Ciel Design for Gardens

Landscaping

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
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1
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Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Lainey F.
04/2012
1.0
landscaping
  + -1 more
I hired him to transform the front of my traditional home. He drew out an incredible drawing that I loved. When it came time to do the installation of the drawing, he had no idea what he was doing. Since he couldn't install what he drew, his drawing kept changing and decreasing in quality. He asked for $15,000 up front to the job, he didn't take the time to prepare and/or describe a schedule and quote of his work. After pouring the driveway he designed he got upset that $6/ft was too expensive for aggregate. At this point he began to install his hardscape design, and changed the original plan several times to accomodate for his poor installation and planning. He waited until the day I had a school fundraiser with 80 ppl at my home to come over and install a walk way to the front door. He used limestone instead of the lueters material that we had originally chosen at the stoneyard. That day, he asked me for a second draw of $15,000. I requested accountability for his spending. That was the last time we saw him. I emailed him to find out where he was, and he told me that he would not come to finish the work until we paid him more money. It was completely unprofessional. I got scammed for $30,000. My $45K project of ultimate transformation turned out to be a nightmare. Do Not Use C.L. Williams. I don't want this to happen to anyone else. My yard looks awful. Landscape bids to complete the project include the cost of removing all of his work, on top of getting the desired outcome.
Description of Work: We hired him to do a new landscape design with installation of the project.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$30,000

Response from Ciel Design for Gardens
The plan, praised be the ex client, was redesigned four times due to budget cuts caused by projects work controlled by ex client. These cuts were made after the project was underway. The redesigns and construction changes caused by client were costly. Ex client told me all permits had been obtained by her agent. She stated the project plan approved by her was all legal, including a leach field underneath the project which was abandoned and not relevant. This was not true. On Feb. 2, 2012, when the project was 80% complete, a City Inspector, came on the project and told me the project was illegal. All the work was to be torn out and removed as the leach field was not abandoned. I convinced Inspector not to take action and prepared and submitted a costly plan at her demand to the City. I had no help from ex client or her agent in this terrible experience. The project was 90% complete when ex client became abusive and insulting. I offered to complete the project for $6,000. The remaining budget was $7,500, leaving her $1,500 for lighting. She declined my offer. At this point, my business partner, Gary Villagran, took over. He offered to complete the project free on March 6 and sent over a crew which worked for three hours on the project until her ex client lawyer called Gary and told him to stop work and get off the property. Gary complied and turned over negotiation to his attorney. No further negotiation took place between the parties.

    Contact information

    11513 Chatam Berry Ln, Austin, TX 78748

    www.CielDesignforGardens.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping

    FAQ

    Ciel Design for Gardens is currently rated 1 overall out of 5.
    No, Ciel Design for Gardens does not offer free project estimates.
    No, Ciel Design for Gardens does not offer eco-friendly accreditations.
    No, Ciel Design for Gardens does not offer a senior discount.
    No, Ciel Design for Gardens does not offer emergency services.
    No, Ciel Design for Gardens does not offer warranties.

    Contact information

    11513 Chatam Berry Ln, Austin, TX 78748

    www.CielDesignforGardens.com