Champion Appliance is a wholly Family owned and operated appliance service and repair company. We not only offer professional repairs performed by trained technicians, we also perform bi-annual maintenance and inspections using our comprehensive service checklist. Same day service and Senior Discounts are also available!
Noticed refrigerator not cooling. Called Champion, they could come out the next day. He was able to repair with parts in stock same day. He explained the repair and cost. He was prompt, professional and clean. Our prior experience with Sears for the same refrigerator took many days with less professional personnel. You get what you pay for!!
Description of Work: Repaired motor/fan on our Kenmore Elite French Door Refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$263
JANET P.
08/2007
1.0
appliance repair
+ -1 more
I tried getting someone else to do the work for me but these guys finally came out. When I scheduled the appointment, I made it quite clear that I had two things I needed taken care of, the stove and the microwave. I had even previously purchased the light bulb I wanted installed in the microwave. When the serviceman was through with the stove, I reminded him I needed the bulb changed on the microwave and he said that he didn't know about it. Then he told me he would have to charge me another service trip charge but I said, you're already here! I'll never call them again.
Description of Work: They fixed the heating element in my Whirlpool stove. They also replaced a light out in my microwave.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$240
Response from CHAMPION APPLIANCE
HERE IS THE ITEMIZED INVOICE: OVEN "ROUND TRIP" WITH REPAIR=$120, HI-LIMIT THERMOSTAT=$15 (LISTS FOR $36.96, PART #4452223), MICROWAVE "ROUND TRIP" W/ LIGHT=$75.00. A "ROUND TRIP" INVOLVES REMOVING A BUILT IN APPLIANCE THAT HAS TRIM WORK AND/OR EXCESSIVE CABINETRY REMOVAL INVOLVED. -INSURANCE/BONDING PURPOSES] THE MEMBER WAS CORRECT IN ONLY ONE THING; I WAS UNAWARE OF THE MICROWAVE REPAIR THAT SHE NEEDED. COMMUNICATION ERRORS HAPPEN, BUT I WAS ABLE TO CORRECT IT ON THE SPOT. THE MEMBER HAD NOT PURCHASED A BULB PRIOR TO MY VISIT; SHE COMPLAINED THAT I DID NOT HAVE ONE. SHE DUG AROUND IN HER LIGHT BULB DRAWER AND FOUND A BULB THAT I WAS ABLE TO MAKE WORK. THE OVEN REPAIR: I ONLY CHARGED WHAT WE ALWAYS CHARGE FOR PULLING A BUILT IN OVEN AND RE-INSTALLING IT. I DID NOT CHARGE FOR THE REPAIR. I CHARGED HER LESS THAN HALF OF THE LIST PRICE FOR THE THERMOSTAT THAT I INSTALLED AND GAVE HER THE OPTION AS TO WHETHER OR NOT SHE WANTED ME TO INSTALL IT. SHE AGREED TO THE REPAIR. I DID NOT SAY THAT I WOULD CHARGE "ANOTHER SERVICE TRIP CHARGE" - THIS IS NOT NOW NOR EVER HAS BEEN OUR POLICY. IF WE DON'T HAVE THE PARTS ON-BOARD OUR TRUCK, WE DON'T CHARGE THE CUSTOMER FOR THAT. THIS CUSTOMER GOT A GREAT DEAL. WE REPAIRED HER EQUIPMENT ON THE FIRST TRIP AND CHARGED LESS THAN WE OTHERWISE WOULD HAVE BECAUSE OF THE CONFUSION. 2 BUILT-IN OVENS, BOTH REPAIRED SAME DAY WITH A WARRANTY, FOR $210.00 PLUS TAX. REPLACEMENT VALUE OF THE OVENS? $2200.00
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Service Categories
Appliance Repair
FAQ
CHAMPION APPLIANCE is currently rated 3 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
CHAMPION APPLIANCE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, CHAMPION APPLIANCE does not offer free project estimates.
No, CHAMPION APPLIANCE does not offer eco-friendly accreditations.
No, CHAMPION APPLIANCE does not offer a senior discount.
No, CHAMPION APPLIANCE does not offer emergency services.