Be specific in what you expect, and upon completion, inspect the job, but do not pick on or point out anything that was not included in the contract. Overall, CertaPro gets my full recommendation
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Gary C.
11/2015
2.0
Day 1, they ran over landscaping despite the fact I had an empty driveway. While power washing they sprayed thru an open window into a bathroom breaking glassware which they never offered any compensation for. The sales rep. pretty much insisted on using their choice of paint (Sherwin Williams) which did NOT provide one coat coverage as promised and they want to charge for a second coat. Cleanup was spotty when done. Supervisor brought the crew, got them started and left every day, for hours at a time. Nothing was done by Certa pro to correct this.
Rating Category
Rating out of 5
quality
2.0
value
3.0
responsiveness
2.0
carl c.
09/2015
5.0
We had used Certa Pro before and were quite pleased with their work and speed of getting the job done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,000
Cathy V.
08/2015
5.0
Excellent work and great service, from the rep who made the initial assessment and bid, to the crew on the job. They were all very thorough. Cleaning, caulking, and painting was well done at each step; highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,964
Ron T.
05/2015
5.0
Great service, great value..
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve B.
05/2015
3.0
After about 4 weeks, it looks like a good exterior paint job, but time will tell. However, they were sloppy in clean up, left some areas without caulk, and won't come back or return calls to get the job completed.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
2.0
Geoff W.
11/2014
4.5
They stripped and refinished my front door which was severely sun damaged. The job included two coats of polyurethane. The next day I checked the door for coverage and found that the grain was raised. They returned to put another coat on which solved the problem. I would definitely use them again.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Don S.
11/2014
4.0
They did a very good job, though they were about 30% higher than other bids. They did go out-of-their-way, to make sure I was satisfied, and added a few touches to make sure that I was. I would not hesitate to use them again.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$1,717
Joseph R.
11/2014
5.0
From what I understand, this company subcontracts with various painting companies in town. This allows them to respond quickly to meet the needs of its clients. The company hired to do our crown molding was excellent. Since were experiencing bad weather at the time, they even managed to complete our interior work several days before it was originally scheduled. If all of the companies they work with are this good, I would not hesitate to use them again.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
$1,500
Cigdem L.
11/2014
5.0
They painted my cabinets very nice. There were small problems and we told them they fixed those immediately. They did a great and fast job. Very happy with my cabinets
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jennifer K.
10/2014
5.0
Easy to deal with, fair, and reasonable. The job was completed on time and very neatly. I did not notice any drips or spots that required touch up. I would definitely recommend CertaPro.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charlotte M.
10/2014
4.0
They came early and worked til job was done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
karl s.
06/2014
5.0
that's it
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,500
Adrian D.
09/2013
4.5
Good overall experience. We had a little confusion with the color of a particular room, but they were quick to remedy the situation. Still need them to come out and clean up a few spots, but all in all a good experience.
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Rosalinda M.
08/2013
5.0
The painters fixed the bad painting other painters left. They were prompt and eager to please the customer. They did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Royce P.
06/2013
N/A
i used Certapro to complete staining the siding on my house.which was started by R&R Services which was not doing a competent job. Certapro finished the staining and corrected the part that R&R started. Certapro painters knew what they were doing. They were on time, professional and very thorough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,250
Lisa M.
03/2013
N/A
They were so clean and neat with the process. The ceilings look wonderful and they did it in such a timely manner. Very happy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tom B.
11/2012
N/A
Great job, and excellent attention to detail. I will use them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen B.
07/2012
N/A
great service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Walt R.
07/2012
N/A
Juan and his partner were fantastic! Incredibly neat, helpful, and customer service oriented. They took pride in their work and did an excellent job. We are extremely pleased with the result!