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CAPITOL SADDLERY

Leather & Vinyl Repair, Luggage Repair, Shoe Repair


Services we offer

BOOTS, BELTS, CHAPS, BRIEFCASES, SADDLES, SPUR STRAPS, REPAIRS.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Mary D.
09/2010
1.0
leather & vinyl repair
  + -1 more
I asked "Mike" to make a carrier that I could slip on and off of a belt easily. When I got the first one back, I didn't like the way it worked so I asked him to make me another one differently. When I took the first one home, a sealant he had applied to it came off in flakes making a mess. I took it back to show him that something was wrong with his finish process. I came back three weeks later and he still hadn't made the second one. I waited another week and he had finished the second one and I gave him the first one back asking him to modify it with a different belt attachment. I asked him what he would charge to modify it and he said that there was no charge. I took the second home and wore it and the stitching started to come undone. I took the second one back and asked him to put rivets in to replace the stitching which he did while I waited. Again, I offered to pay for the modification but he said there was no charge. I went back twice to see if the one I had returned to be modified had been finished and he told me he would call me when it was done. It's now been four months and I've given up on ever hearing from him.
Description of Work: This firm is an Austin institution and they have opened a branch up in North Austin. I went to the new branch and approached them about having a custom leather carrier made that could easily attach and detach from my belt. After they finished, I didn't really care about the way the first one was made, so asked them to make a second one with a different method of attaching. I was quoted $225 for each one and with sales tax, each item came to slightly over $240.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$480

    Contact information

    8910 Research Blvd, Austin, TX 78757

    www.capitolsaddlery.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Leather & Vinyl Repair,
    Luggage Repair,
    Shoe Repair

    FAQ

    CAPITOL SADDLERY is currently rated 1 overall out of 5.
    No, CAPITOL SADDLERY does not offer free project estimates.
    No, CAPITOL SADDLERY does not offer eco-friendly accreditations.
    No, CAPITOL SADDLERY does not offer a senior discount.
    No, CAPITOL SADDLERY does not offer emergency services.
    No, CAPITOL SADDLERY does not offer warranties.
    CAPITOL SADDLERY offers the following services: BOOTS, BELTS, CHAPS, BRIEFCASES, SADDLES, SPUR STRAPS, REPAIRS.

    Contact information

    8910 Research Blvd, Austin, TX 78757

    www.capitolsaddlery.com