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Bugmaster

Pest Control

Reviews

4.68 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
38%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.6
punctuality
4.6
Showing 1-8 of 8 reviews

Carl W.
05/2018
5.0
pest control
  + -1 more
We’ve used Bugmaster for years. They come once per quarter. No bugs! Once we became a customer, our cost was locked in - never goes up! Very happy with them.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel C.
11/2012
4.0
pest control
  + -1 more
These guys are pretty good. The scheduling is generally good; they give you a two-hour window and usually show up within it. If you are not there when they come for service, they just spray the outside of your house. Twice they came and left before I got home. One time I left work early to get home before the window of time when they told me they would come to spray. When I got home, there was a note saying that they had already come and sprayed outside but not inside (could not get in without me here.) I got really upset with them and phoned and they came back and sprayed indoors. The service I got did not smell bad, did not seem overdone. And it worked. No bugs!
Description of Work: Quarterly service (for several years). Pest control spray insider and outside on 1300 sq ft house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$106.8

Philip F.
05/2012
4.0
pest control
  + -1 more
We purchase a house with rather extensive bug issues, and hired Bugmaster predominantly to address Carpenter Ants. The contract included interior bug control, and we elected to use the organic spray. I'm not sure how effective the organic product was -- there was evidence of roach activity for many weeks after spraying in a house that was unoccupied, but I did not know how extensive the problem was. I am not sure that the underside of the house was treated, and I suspect roaches were living there and entering through plumbing perforations which we had not yet been able to plug. After our second treatment, we had no more signs of insects, and we assume the infestation was just a lot more severe than we realized when we purchased a clean-looking home.
Description of Work: I used Bugmaster for pest control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Bob R.
05/2012
5.0
pest control
  + -1 more
It's so routine, you don't even have to think about it. They give you a block of time for the service and come during that time. They are polite and everyone wears uniforms. They come inside and do the spraying and it works. We don't have bugs. If we do see scorpions, we just give them a call and they come right out.
Description of Work: I have them come on a quarterly basis to do insect prevention, both interior and exterior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tracey M.
12/2011
5.0
pest control
  + -1 more
We have a contract with them and they come out quarterly. We don't remember how much we pay them for their quarterly service. They are timely and responsive. I guess these are the two biggest things. They are also effective and that's probably even more important. So their stuff works and that's why we use them. We really haven't compared their prices to other companies but we are satisfied with their price. We are okay with what they charge. We will absolutely use their services again in the future.
Description of Work: We used Bugmaster for pest control. We last used their services about two months ago. They usually just look for evidence of bugs and then they spray outside and inside. They treat the inside and the outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna S.
08/2011
4.0
pest control
  + -1 more
Everything went just fine with Bug Master. I don't have any complaints and will continue to use this company.
Description of Work: They sprayed the inside and outside of my house for pests.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Danny H.
07/2011
5.0
pest control
  + -1 more
They are really good. They come out quarterly to spray and check the house. They are very friendly and prompt. I do not have a long wait period if I have a problem.
Description of Work: I use Bugmaster for pest control. The last time I used them was 2 weeks ago and they will be here tomorrow.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Corina J.
01/2011
5.0
pest control
  + -1 more
They were very punctual. I have been pleased with their services.
Description of Work: We use them annually for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    5214 Burleson Rd Ste 114, Austin, TX 78744


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    Bugmaster is currently rated 4.6 overall out of 5.
    No, Bugmaster does not offer free project estimates.
    No, Bugmaster does not offer eco-friendly accreditations.
    No, Bugmaster does not offer a senior discount.
    No, Bugmaster does not offer emergency services.
    No, Bugmaster does not offer warranties.

    Contact information

    5214 Burleson Rd Ste 114, Austin, TX 78744