BlindSaver ATX

unknown

I took my blinds in to be re-strung. I was led to believe they would contact me and tell me an approximate day when blinds would be ready. They did not. After a few weeks, I called them and they said they would be ready soon. When I went to get them, I noticed the bottom slat had been damaged. I don't remember seeing that before so I left them at the store and asked them to fix it. I never heard from them for awhile and when I called they said they had to order the slat and had problems with the supplier. They expected it in soon. I called again about a month later after never hearing from them and got the same story. I called again after about another month and said I wanted my blinds. They said I could come pick up my blinds and they would bring out the part when it arrived. I have not heard from them since and it has been a couple of months.

I was looking for a local company to repair my blinds to avoid buying new ones. I called and was told that there were two drop off locations in Austin, one in North Austin and one in South Austin where I could drop off my blinds for an estimate. I used the South location, located off of IH35 and William Cannon. The estimate was very reasonable so I gave the go ahead on the repair and in a few days my blinds were returned in great condition. I was also pleased to find out that BlindSaverATX also sells parts on their website. So I was also able to get replacement valance clips that I needed. Overall, a great encounter, pleasant customer service, and very reasonable prices. I highly recommend them.