Best Austin Handyman and Remodeling

I have a home that due to value must have premium work done. After working with local roof companies, and still ending with Leanna resulting in rot, Gary the owner was refereed to me by a good friend. I needed help quickly and quality work, Gary met with me quickly, walked through what was required and what was wrong before (and should have been done by previous companies) and was on the site immediately.) I am so grateful to finally know someone I can count on, and when we remodel next I will absolutely be calling Gary at Austin Handyman and remodeling. This guy works hard, shoots straight, and does so at a very fair price, and you will rest easy working with him.

Jerry was on time, so nice, and did great work! Would highly recommend.

Super professional, really personable folks. Extremely pleased! Fair price, excellent communication, quality work for every trade.

Fixed my porch replacing the support beams and fascia trim. All turned out very well at a fair price.

A terrific team. They were quick, effective and cleaned up thoroughly when they finished the job. Highly recommend them.

Sam erected a metal storage shed, and did an excellent job. The company worked around delayed delivery of the shed for me and I would highly recommend them. There were no problems at any time.

Very professional and prompt service

Prompt expert work and additional work was phased in without delay.

They do a great job!

I hired Best Austin to remove a wall as well as relocate appliance outlets. Once they started doing the work, the subcontractors did a great job. Communication was good. Occasionally I had to speak with the project manager or subcontractor to discuss with him change orders and other details. The contract took a bit longer than we expected but we enjoy the new layout of our new home.

Best Handyman and Remodel did an excellent job for me. They were efficient and professional. They cleaned up after themselves. They answered all my questions along the way. They kept the gates closed so the dogs did not get out. They were professional from beginning to end. Office staff very helpful and professional. I highly recommend this company to anyone needing a contractor for home repairs!

This contractor 1. Showed up for work on a regular basis 2. Responded quickly to resolve issues 3. Did not try to increase prices beyond the commitment in the quote Based on experience in my area (Austin Texas), it is extremely difficult to find a contractor with those qualities. My main complaint is the quality of painting and framing work, which needed to be re-done (by the contractor or myself).

They did a very good job on our kitchen. They were very easy to deal with when we had problems they were dealt with professionally and the job was done in a reasonable amount of time.

apparently, the person who was suppose to do the job quit over the weekend; the company had someone at my house doing an excellent job within the same time frame overcoming the obstacle without skipping a beat.

I paid Best Austin Handyman over $24,000 and I provided 95% of the demolition and materials and did all of the painting. The general contractor, Barrett C., said work could be completed without permits by a crew within 3 weeks beginning December 4th, 2017. This job did require permits and it took six weeks before the plans were right and accepted by the city during which I had no kitchen. Work began February 7th, 2018. It appears this nightmare won't be over until resolved in court. I fired them on April 24th. They did substandard work and charged me for things that were listed in my estimate, but that they either didn't do, did incorrectly, or very poorly. When they began work they would work for a few hours and then not show up for days or even weeks at a time. Barrett had the job foreman, Eric G., and project manager, Nick M., do the electrical work that was supposed to be done by Andy K. of Live Oak Electric. Those that did the electrical work appear to have been unqualified, unlicensed, and unsupervised. I found out that their work was not done correctly. Andy K. refused to fix the electrical issues, telling me he had only been paid $500 to pull the permit as a favor to Barrett. Barrett wouldn't talk to me, handing me off to Megan W. in accounting. When I asked for an itemized list of charges, she gave me a list with each item priced significantly higher than quoted in the estimate and insistence on charges for work never performed. They would not fix their electrical mistakes unless I paid them an additional $2800. A friend sent her son-in-law, a master electrician, to look at the electrical work they had done. He told me what they had done was unsafe and had been done illegally. I hired a legitimate and ethical electrician to fix numerous issues. So far I've spent $7,000 to correct shoddy work including corrected breakers in electrical panel, smoke detectors that were not properly daisy chained, loose wiring in attic, an un shielded live wire that was attached to the electrical panel, dishwasher and garbage disposal that were wired together into one switch, electrical sockets no longer working on one wall of the living room, two walls in the breakfast area, an outside light and outlet, the addition of required light in the attic and corrected wiring in attic to garage exterior light. Other contractors vented dryer from laundry room to exterior, repaired drywall and tile, and finished the other two sides of a beam I paid BAH to cover in drywall. They still need to hang the upper cabinets, move and vent the microwave, install toe kicks, shelving, and back splash. I've already paid BAH for all of these items. For this extensive list of items to be completed or repaired Barrett C. offered a refund of $1,000, which I declined. I've reported everyone involved to Texas Department of Licensing and Regulation. I've been told that each person involved can expect fines of up to $10,000 and revocation of license. This fiasco has caused extreme stress

The gentleman came right on time and went right to work. He was so nice and had a clear understanding of what was needed. I was very pleased.

He kept his word.