Aztec Organic Pest Service

Rep came out inspected the area and whole property, identified the ants, treated the area and potential vectors. He provided advice on keeping away recurrence and a number to call if they came back. The one treatment was all that was needed. Really appreciate that they took care of the issue without trying to sell a recurring service. That was 9 months ago and still no ants!

Very well-the application usually lasts me about one year. I have been using them for years.

Went well; no problem. Treatment was unecessary - it was good not to be sold a service that wasn't needed.

Rats were eventually killed via the bait, but the smell lingered for days.

Great! They were prompt and professional!

very well. He was very polite and the job did not take long at all. We haven't had any issues since he was here.

We've used Aztec for several years and had always been very happy with their service and even wrote a previous "A" review. This time we were not nearly as pleased. In the past the service was completed without leaving any unpleasant pesticide odor or other sign of the treatment except for dying bugs. Not so this time. Even before the work was completed I mentioned to the technician that there was a strong odor. It smelled exactly like the house used to smell when we used a nonorganic pest control company. The smell in the house lasted the rest of the day. The smell in the garage lasted several more days. Even more upsetting was the fact that I discovered a heavy layer of some powder easily reachable behind our media center. We have a dog and small grandchildren who are here frequently. I can imagine a small child reaching in and touching the powder. These are problems we've never had before and have me wondering if there's any reason to continue using Aztec.

The woman who answered the phone the first time I called was very emotional. But when I called back a man answered was very professional. I have used them mutiple times.

It went well. He was punctual and professional.

I had a major problems with rats in my attic. Aztec performed an evaluation and put out bait. They came out several times to check and rebait. Finally when the rats were eliminated, they came out and sealed up all the access points. Very happy with the service and the results.

Horrible. Never saw a decrease in roaches. Meanwhile the roaches ruined two of my appliances. I was told I had to wait 6 weeks between treatments. Meanwhile the roaches got so bad, we had to resort to raid and roach motels. For $170 I would have rather go with a regular - bad for the environment pest control service. I have used Aztec in the past with good success. However, this time it was costly to me. When I called before the 6 weeks was up, I was told I needed to wait, and there was nothing they could do. They did offer to come back before the expiration date, but the roach population appeared to decrease. Turns out they were feasting on my stove. Now they've gotten worse again,

We are very happy with the quality of service. Prior to purchasing this deal, I called to speak with someone about the product that is used and my concerns with a baby and a very curious toddler. The representative gave me a few tips to try on my own and was very patient in having a discussion with me without pushing a sale or trying to arrange an appointment. After trying a few DIY strategies ourselves, we bought the Angie's List deal and scheduled an appointment. When our initial visit did not fix the problem and we faced several follow-up visits, the technician did some problem solving of his own and figured out the best way to treat our property while keeping it safe for our young children. He figured it out and the problem was gone!

They did a good job. They came out and set some baits. We had to clear away the tree from the house. They came through and plugged out all the holes where they might be getting in. They came over several weeks. My husband researched on the pricing- I am thinking it is worth it. They were very good about keeping in touch with us. The first time they came out, I was not here and so I don't know if they came out when they were supposed to or not but the other two times, they came out on time. They were very professional.

The person answering the phone was polite and informative. The person doing the work arrived as scheduled, was professional, and also answered all my questions.

Polite, punctual, professional. The only trouble with this company is that they are so good I imagine they have a long wait between return visits to many homes. We started using them on a neighbor's recommendation when we first moved into our home and found a lot of icky bugs were already occupying the place. With lots of grandkids and pets, safe treatment is important to us---we've been so pleasantly surprised to find that it can be coupled with EFFECTIVE treatment.

I was very pleased with my experience with Aztec. I discovered some insects that were identified as subterranean termites in my bathroom. Due to some health conditions, I must be very careful what chemicals I use in my home. I was comforted to know that Aztec's owner's philosophy is one of environmental awareness. Salila(SP?) and Scott at Aztec made me feel comfortable with the treatment they used. Scott was very helpful and pleasant and the cost was extremely reasonable. He gave some instruction on how to treat some carpenter ants on our own. We were also never asked or pressed to use any other services or to sign a contract. I will definitely recommend and use them again.

They did a whole home termite inspection. The experience was ok but we found termite damage in living room. The first time we used them was in our old house two years ago and the experience was remarkable. They used and all natural materials and it really got rid of our problem.

We have used Aztec for many years to treat various insect infestations. We live in a wooded area and this needs to be done periodically. They know their business and are concerned about getting this done without harmful chemicals. The last time we had many scorpions and they took care of the problem. They show up on time and are respectful of your preferences. For example we do not want even the organic products in the house. We have pets that would get into whatever they put out. They do not push for a contract which allows you to use them as needed. They are easy to deal with including scheduling. Austin is lucky to have a company which cares about the environment as well as pest control.

Very displeased with the service. The playhouse was set on a mortared stones wall, two stone bricks high. The man came into the house and hold my husband he just needed to move a few rocks to get to the house to treat it. My husband said that was fine and wondered why he would even ask. Those few rocks he was moving were the mortared stones all around the playhouse; he destroyed the wall! If that was the case, he needed to be very clear that is what he was doing, that isn't just moving a few rocks. We had to spend our time and money remaking that wall ourselves, which was worth more than the cost of the service. That is bad customer service. He should have brought my husband out there and showed him or at least say I need to take apart the mortared wall, is that OK. Are you sure? My husband would not have just said yes, he would have gone out there and looked first. The service was expensive, and our playhouse base was ruined and cost us money and time to repair. We have not used their services since for pest control.

Their service has always been excellent. They are punctual and it is easy to get an appointment. I usually do not have to wait. They do a fantastic job since they only need to come out once a year.

Did not make much difference in our scorpion problem. Called within allotted time for a warranty treatment. Still made no difference.

My experience was fine. They were very friendly. They were able to come out right away to do the work. Their prices were competitive.

My experience was good. They had to come back out a coupel of times to get the bugs to go away. Their prices were competitive.

They did good work. The product was effective. They were on time and professional in the appointment.

When the tech came out, the pests were gone, but they inspected everything to make sure. The company even followed up a month later to make sure they did not come back.