Austonian Services

appliance repair, heating & cooling contractor, appliance refinishing,

About us

Austonian Appliance, is a locally owned and operated full-service appliance repair company in Austin, TX. We offer repair, maintenance and installation of all major appliances and brands. Founded in 2001, we pride ourselves on offering quick and courteous service. A certified and licensed technician will arrive at your home for your service visit. We offer same day services and are ready to respond to your appliance repair needs.

Business highlights

24 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.0205 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
5%
2
3%
1
13%


Rating CategoryRating out of 5
quality
4.2
value
3.7
responsiveness
4.2
Showing 26-50 of 205 reviews

Maggie W.
06/2020
5.0
I had a top-notch experience with this company from beginning to end. They contacted me immediately upon my requesting a quote, got a technician out to my house the same day, fixed my cooktop with no attempt to sell me unnecessary parts or service, gave me some great advice on how to maintain it, and got out of my hair. Prompt, respectful, friendly, knowledgeable. Very reasonable prices. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elton D.
06/2020
5.0
If you are looking for a top gun in this area, he is your man.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda R.
05/2020
5.0
Austonian Appliance provided a fast response and good service. We hired them to evaluate our refrigerator to see if it could be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

J G.
05/2020
5.0
The technician was honest and told time that I just needed to clean the refrigerator coils that had accumulated dust over time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle D.
05/2020
5.0
Fast response, great customer service but a bit on high end of cost but was worth it!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

jim F.
05/2020
5.0
Very fast service , honest and friendly serviceman

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roy B.
01/2020
5.0
Great Job diagnosing the issue. Will for sure call later for the repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Russell D.
01/2020
5.0
Quick response diagnosed the problem with the ice maker and ordered the part. Once part came in came out replace the part and is working great. Very good at communicating with the customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jon L.
01/2020
4.5
Quick turnarounds. Fixed on first visit

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Sherry M.
11/2019
5.0
They planned ahead so they could come back and repair my fridge the same day the part came in, which I really appreciated.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Martha A.
11/2019
4.5
I signed and service contact with them I liked them so much they will be back

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Val W.
09/2019
4.0
They found the problem and solved it in a very short period of time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Doug J.
09/2019
3.5
They were quick to respond, come out, and diagnose the problem with my washing machine. But they charged a high rate up front for the repair, stated it would be 3-5 business days to get the part and schedule the repair but, after business days had passed, I still had not heard from them. They did not schedule the repair until after I threatened to cancel payment on the 7th business day. The washing machine has been repaired but has only been in use for a couple of days so it is too early to tell if it will be a lasting repair.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
2.5


Brittany R.
09/2019
5.0
Very knowledgeable, honest and flexible. Would highly recommend. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron D.
09/2019
3.0
Nice guy

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

chris e.
09/2019
5.0
Had an appointment available with a short turn around. Technician showed up and was friendly, courteous and did a great job. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jack G.
09/2019
4.5
Waiting for part

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

William C.
09/2019
0.5
He?s a crook. He overcharged me by about 400% for an over part, disappeared for over a week, reappeared and scheduled me. Then rescheduled me. Then he called and cursed at me. Thanks for the intro HomeAdvisor.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Cathy H.
08/2019
5.0
Easy scheduling, very professional. Expert advice given in understandable lay terms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric B.
08/2019
5.0
They were quick to respond.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

PO Box 18346, Austin, TX 78760

https://austonianservicesllc.com/

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

appliance repair,
heating & cooling contractor,
appliance refinishing,
small appliance repair service,
Outdoor Kitchen Builder

FAQ

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Austonian Services accepts the following forms of payment: CreditCard
Yes, Austonian Services offers free project estimates.
No, Austonian Services does not offer eco-friendly accreditations.
No, Austonian Services does not offer a senior discount.
Yes, Austonian Services offers emergency services.
Yes, Austonian Services offers warranties.

Contact information

PO Box 18346, Austin, TX 78760

https://austonianservicesllc.com/

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed