Austinite Glass and Construction

unknown

Contractor did a poor job selecting appropriate glass for application. Contractor did a poor job in scheduling work and an extremely poor job in following up when a window had problems leaking water. Replacement windows were poorly sealed. Shower glass install was sloppy, poorly sealed and the door was hung crooked. Contractor burned a hole in our carpet, did not report it. Once it was reported, a discount was applied. Overall bad experience, would not recommend to anyone.

unknown

Cory was excellent throughout the entire process. He gave us an amazing price plus a warranty. The first time he came out he took measurements. Although he was a little late for the appointment we were in communication and flexible with times. He told us how long it would take to get the glass in a few days and he was right on schedule. He was also able to work around our schedule. When he installed the glass there were a few problems with it (too short of a pane). He came out the very next day and we talked about how to fix things and he took additional measurements for a larger pane. He said multiple times that his goal is to make us happy. He was apologetic for the mistake, but I think maybe the glass was cut too small...anyway, he came out today and it looks perfect. I am confident in his work and would absolutely use him again and highly refer him to others. Compared to other glass companies, the quality is exactly what I expected but with a much better price and a long warranty. He is the owner and did all the work himself. He also took my old shower glass to dispose of for me, which I really appreciated. Not only is Cory professional, he is a really nice person. He never tried to up sell me or made crazy suggestions like some companies do. I highly recommend Austinite Glass!

The first visit was measuring and an estimate was given. Chad gave me a discount that I found in an ad and ordered the windows. I was given the names of two references both highly recommended this company. The windows were installed the following week. The company called, told who would be out to install the windows and when they would be there. The installation took less than an hour to complete. The installers were very professional and courteous.