AUSTIN HI-TECH RESTORATION

They came to my home and reviewed the damage. A bid for repairs soon followed. Once the work was scheduled, they came on site, performed the work in a very timely and professional manner. I will certainly use them on future repairs and recommend them to friends.

They estimated the job. The scheduled the work. and performed the work as scheduled and completed the task on a timely and professional basis.

Fantastic communication, I knew every step of the way what the repair status was and what the next step would be. Kevin (the PM) responded in minutes to any questions I had and his team did fantastic quality work, and also worked clean and were just generally a very nice bunch of experts. If we ever have another crisis like this one (God forbid), these guys are the ones I’m calling first. We just did the final walkthrough and it looks even better than before the flood. They even built a custom cabinet identical to the one destroyed by mold with only verbal instructions, no pictures to go on and it’s beautiful.

The men were nice and very proficient at their jobs. Layed down paper to keep floors clean, layed out plastic sheeting to protect furniture.

I was beyond impressed with Austin Hi-Tech Restoration. We had a huge job that needed to be done on a very tight timeframe and the folks at Austin Hi-Tech made it happen. Everyone we worked with - from Cindy in the office, to Glen the estimator, to Kevin the project manager, and all the guys that actually did the work on the house - was fantastic. The project was completed way faster than I thought possible, and we absolutely LOVE our new floors and bathrooms. I can’t thank them enough.

For a nightmare of a flooded house, it was fantastic service. Always explained everything and were always punctual. I hope I never have to use them again....but IF i do-i will call them 1st. Excellent service.

I spoke with Jeff throughout the entire process. He always responded in a timely manner and was always flexible and professional. I would highly recommend Austin High-Tech Restoration to anyone who needed their services!

Excellent. A couple of issue that came up were quickly resolved to my satisfaction. The workmanship was very good and the project supervisor came by every day to make sure that everything was being done right.

Great experience. Mitigation team was at our house within a couple hours of the tornado. Repairs we taken care of in a timely manner. Communication with project manager and estimator was great

JP Alba was very punctual, knew what he was doing. He checked to make sure everything was done correctly. He went above and beyond.

Professionalism at its best. The team was on time and very courteous and respectful of my time and property. I truly appreciated their attention to details. If my house ever needs repair in the future, I will most certainly reach out to to them again.

When we noticed water damage on one of our walls after a solid week of rain, we frantically searched for someone to help us out of our predicament. At the recommendation of a friend, we contacted Austin Hi-Tech's emergency services team and promptly they arrived at our house. Robert and his team handled themselves in a very professional manner and treated both my wife and me with great respect. They worked efficiently to get our roof tarped and to set up drying fans and dehumidifiers in the affected rooms. They even came on the weekend to monitor the progress, and ultimately helped us to determine that there was in fact no issue with a leaky roof but rather a leaking water heater. Once they were able to stop the water, the walls were dried out in no time and no major repairs were necessary. We would definitely call on them again if we were to find ourselves in a bind.

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All I can say is you get what you pay for... This was an insurance claim and you know how that goes... Insurance doesn't want to pay much. This company was recommended by our insurance company and was really all we could afford with what insurance was paying out. They had to replace my bathroom and kitchen cabinets, paint most all of the walls and ceilings in my house. The painting was the biggest headache. They could never get it right with the texture on my ceiling in the living room. They ended up having to cut out a piece of the sheetrock and replaced it with the wrong size sheetrock. 1/2 inch vs 3/4 inch. They literally painted my ceiling 7 times and cut the sheetrock out in one area 2 times before they finally got it somewhat satisfactory. I can still see to this day where the damage was on my ceilings. a job that should have been done in less than 1 month took the entire summer. If you use this company make sure you demand their and quot;Aand quot; team.

They worked with our insurance provider and got the job done on time. Currently waiting on a door to arrive so they can completely finish the job.

Pricey and not always on-time with commitments. Great job on repairs, however, but somewhat frustrating to deal with.

Once we signed the contract with their company to do the work, it was like okay we got the business and nobody came to our home for 3 weeks and that was only after me calling and raising BLEEP! At the end of the day, once they got their ducks in a row (on my time) the work was good and Greg got it done like he said he would. There is some sort of lack of organization between getting the job and then it getting actually assigned to a project manager (like Greg). Once he got the job (3 weeks later) it was boom boom boom. Work was great experience was bad .

The sewer system backed up into the bath and bedroom of the rental property and caused extensive damage. Austin Hi-Tech Restoration responded quickly and completed the work in a timely manner. We especially appreciated that they stayed in frequent contact with us and kept us informed about the progress of the job. The contact person was knowledgeable about options and prices and what was required to get the job done right. We highly recommend them.

Stan made it easy for us and saved me a lot of time. I had to have my wood floor replaced and I told Stan I just wanted something like what I had. He took samples of my wood and carpet and found the perfect replacements. He coordinated his schedule to accommodate ours. I was even able to text him a picture of the bathroom vanity I wanted and he picked it up the very next morning. I was very pleased with each phase and the communication during the whole process.

Excellent. On time, reasonable,courteous.

From start to finish, Austin Hi-Tech was responsive and professional. They told us exactly what they'd do, and then did it. They worked quickly and did excellent work, matching texturing, paint, etc., even in some spots that were very difficult to get to (kitchen ceiling over some cabinets -- not sure how they managed that one!). When the supervisor came out to review the job with my wife, he spotted an area of the ceiling that looked like it hadn't been repainted properly, and said he'd have the painter back out the next day. We didn't have to point this out much less argue about anything; they saw it and took care of it. Overall, this is the kind of company you hope to find by looking on Angie's List. I'd use them again without looking around for someone else.

They were able to come in and restore everything. I felt that they did a very good job. They had to hire contractors to come in and do some of the work. Everyone that they hired were so courteous, respectful, and just overall very nice to work with. They were all fast, efficient, and did everything they told me they would do. I was initially told the work would be done in 3 weeks, but they were able to finish in 2. Overall, I was extremelly happy with the work they did.